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Customer Ratings & Reviews

Model:
CM500-100NAS
SKU:
6794125
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Customer reviews

Rating 4.6 out of 5 stars with 3442 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, reliable performance, and attractive price of the 16 x 4 DOCSIS 3.0 Cable Modem. Many appreciate the straightforward setup and compatibility with various internet service providers. While some users noted that the device can get warm during operation and the indicator lights could be improved, the positive feedback on performance and ease of use outweighs these minor concerns. Overall, the modem is viewed favorably for its functionality and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 3,442 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Drop the cable provider modem and save

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem with super easy install with your cable providers assistance. Allows you to drop the box from the cable provider

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Boosted my internet speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changed out my arris modem and my speeds tripled. Love having this paired with my Velop system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great bang for buck.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is compatible with Cox cable, I am happy with it and the price was great. Best buy rocks with free shipping and it showed up early.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is suppose to do. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great modem for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem easy setup and sleek design. Mergers has been a trusted brand of mine for years

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to get rid of my xfinity modem. It was the best purchase I could have made.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was constantly having problems with my cable modem from the cable company. Replaced it with this and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cable speed kept going low. They said it was my router. Put it in and now get lightening speeds I was paying for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monster Modem!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! Intact cable company said I needed a filter because it pulled in too much of a signal for the type of Internet I had!!! It's great!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It controls all my interent and I've never had a problem with it. Would and have bought it numerous times.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paired this with the nighthawk router and after a short call to customer support for some set up advice I have blazing fast internet!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Cable modem to end rent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this cable modem to replace a cable company rented model, not only did it replace the rental but increased the speed of Internet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find that the modem works great had a good price and didn't have any trouble getting cox to put it on my account to work.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always Best Buy service was great, this piece of equipment has exceeded my expectations. I would recommend this to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great basic modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We moved into a new house and everything connected to the internet was lagging. This modem did the trick, very pleased with its performance!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has performed better than the modem I was given by the cable company. I would recommend this modem for cable internet users.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Best Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Cable modem was so easy to install that in 15 minutes I was set. All the other features were great and exceeded my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and configure, fast booting time and extremely reliable. For this price point don't think twice, it's the best in its category.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOrks as expected. Had to upgrade because of inhome school and work. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast router

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I don’t have to pay monthly fees for a router and it’s faster than the companies.

    I would recommend this to a friend