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Customer Ratings & Reviews

Model:
CM500-100NAS
SKU:
6794125
Your price for this item is $59.99

Customer reviews

Rating 4.6 out of 5 stars with 3443 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, reliable performance, and attractive price of the 16 x 4 DOCSIS 3.0 Cable Modem. Many appreciate the straightforward setup and compatibility with various internet service providers. While some users noted that the device can get warm during operation and the indicator lights could be improved, the positive feedback on performance and ease of use outweighs these minor concerns. Overall, the modem is viewed favorably for its functionality and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 3,443 reviews
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and high performance and high speed and small size

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Setup

    Rated 5 out of 5 stars

    Netgear is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is so easy to set up and works well with our household.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Easy install, works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had net dropouts with existing modem because it was not compatible with new docsis III requirements. Was renting the old modem from the cable company. This new one will pay itself off in 6 months. Install was easy, hooked it up and called teck support and they had it online in 15 minutes. Speed went from 20 MIPS to 45 with no errors or dropouts.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    High Quality for a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I studied my internet speed needs and discovered this mid-range cable modem met all my needs at a price I could afford. Many features found in more expensive products were standard on this modem. I've used this modem for a couple weeks now, and its performance is excellent. I have recommend this product to friends.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Cable modem reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy. Cable Modem has been working great for the short time I've had it. Run speed check on your old setup so that you have a comparison when the new modem and/or router is installed. The internet provider configured my modem over the network which improved performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup, Speed

    Rated 4 out of 5 stars

    Simple and sufficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was fairly easy. Works good and now my computer is MUCH faster.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good signal strength

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powers up and reboots quickly, reliable signal small and compact

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Simple and Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Time Warner Cable/Spectrum customer. The basic internet package speeds were recently doubled to 200 mbps in my area. I was consistently receiving only 100 mbps, and in talking to TWC/Spectrum I discovered that my older modem was not capable of faster speeds. I read Wirecutter reviews of the best cable modems, found this as their top-rated model, and purchased it. I did have to call TWC/Spectrum to finish setup (the online registration did not complete on its own) but after that my internet was up and running at 200 mbps. Since installation a few weeks ago I haven't had any disconnects or issues. Service and speeds appear consistent. The modem itself only stands vertically, which required a little repositioning on my part, but it is compact and cleanly designed. Best part: the modem lights are dim and virtually unnoticeable from a distance. Overall great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this modem previously and it worked well for me until I experienced a power surge at my house. Since it worked well for me before I decided to buy another one. It was easy to set up and connect it with my internet service provider.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Good modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem after another brand's modem stopped working a month after the warranty I purchased. This modem was on sale, easy to install, and it's doing a great job. I've been using it for about a month and I have had no problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great Product, Could Use a Few Improvements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just had Time Warner Turbo internet service installed last week and so far this modem has performed really well. I have it connected to an older NETGEAR N600 wireless router, & they work well together. I was disappointed that I paid $100 for a nice modem and it came with a CAT 5 cable (which can't handle speeds up to what the modem is supposed to carry). Cables aren't that expensive to just get your own CAT 5e or CAT 6, but a "top speed" modem should come with a "top speed" cable. I would've expected it to at least come with a 5e, if not a 6. I'm actually using the CAT 5e cable now that came with the Netgear router I bought a couple of years ago. It just doesn't make any sense to include hardware with specs that don't match up. It'd also be nice if they could figure out a way to include a phone jack in case someone wanted to use it with a bundled service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great Money Saving Modem

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to save some money on my comcast bill and was asked to purchase a modem that would be compatible with their settings. This has been a great buy as not only do I save money on the monthly bill but this works way better than the comcast modem. It was very easy to use and setup as well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Easy setup, so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an old modem, set up was fairly straight forward (especially for a Comcast subscriber as I did not have to call the cable company directly to get the modem registered). Have had it about a month and has been working great so far. The multichannel feature allows room to grow and handle higher throughput if needed in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great range & value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved to an apartment recently so it was time to switch cable providers. The installer advised that I could save the monthly fee and just buy my own as long as it was compatible. Already had the same brand router and never had any issues with it. Now that I've paired it with the modem it works even better. Great value & super easy to setup and install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Setup

    Rated 4 out of 5 stars

    Operates as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Briefly needed a cable modem. Worked as expected no issues and easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Setup

    Rated 5 out of 5 stars

    Quick easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, no problems, works great, very happy

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup, Speed

    Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster than my other one. Easy to set up. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Nice router, good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, small compact size, and good value for speed

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Good Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, setup went quickly with TWC. Only complaint would be it seems to run a bit hot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was just what I needed for my Cox internet service. Installation is basically foolproof. The only other step is to register the modern with Cox, giving them the S/N and MAC address for it. I am very satisfied with this purchase.

    I would recommend this to a friend