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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 506 reviews

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89%
would recommend
to a friend

Customers are saying

Customers love the AC1600 Wireless-AC VDSL/ADSL Modem and Router for its ease of use, strong performance, and wide range. Many appreciate the improved signal strength and the compact size, finding it easy to set up and use. However, some customers experienced compatibility issues with certain internet providers and occasional connectivity problems. The price point was also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 506 reviews
  • Rated 3 out of 5 stars

    It's a great router for non-Apple products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing my CenturyLink router which had died, I purchased the Netgear ac1600 after recommendation from a BestBuy employee. Easy setup and great numbers for download & upload speeds. But nothing but problems with wireless connectivity for my iPhone 6 as well as my iPad. Worked with Netgear support to get the issue resolved. But still have recurring issues. I've had no issues with Windows-based or Android products.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work with AT&T. AT&T has proprietary equipment. Was not told this at store.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was not the easiest to set up, good thing we had someone available who could assist.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item works well compact fits in place made for it ready to use hooks up easy.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Returned product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windstream said it wasn't compatible with their 12 mgps that they were installing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great connection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to hardwire my PCs to my router because I live near a college and got a lot of wifi interference. This baby connects no problem and can handle my gaming upstairs and downstairs without interference.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is a pretty darn good router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems as if I have gone through several router because of power surgs or whatever but this one is still going strong.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good to set up and very easy to use. nice color and explainations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this router after experiencing frustration with my old router that kept causing connection issues with my devices. This is a much better quality and I've had no issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent modem router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem router fulfilled my needs perfectly. It allows for an external hard drive to be used over the network, making computing from multiple computers easy. It's like having our own share drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love watching movies with these on. They truly enhance the sound quality and surround sound experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what we needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed the best modern/ Wifi for all the electronics that we have at home and so far it is working great. From what I can understand it can have a few more electronics added without any problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2ghz and 5ghz capable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I need and since able to have multiple connections I limit what I can for certain devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem-router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I always had trouble with our wifi at home. Then we bought this modem. It has given us great wifi throughout our house and property.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does good for the speed I receive from Verizon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does good for signal received from Verizon. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No frills modem/router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router was as described. It provided way more bandwidth capability than needed, so its nice to know it will grow with my ISP's capabilities.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product but has its limits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put upstairs in loft area and has week signal thru walls. Overall it works great when near by unit.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    It works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works well . Good buy. Good purchase for anyone .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wifi!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem and router to replace the one the phone company provided. It is great--we can now stream different shows in different rooms, a feature we couldn't enjoy before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a home office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO easy to install and to work with. Have been enjoying it since it provides internet/WiFi stability whereas my old modem/router just kept cutting out and was in constant re-boot action.

    I would recommend this to a friend
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