Customer Ratings & Reviews
- Model:
- D6400-100NAS
- |
- SKU:
- 4760600
Customer reviews
Rating 4.3 out of 5 stars with 506 reviews
(506 customer reviews)to a friend
Customers are saying
Customers love the AC1600 Wireless-AC VDSL/ADSL Modem and Router for its ease of use, strong performance, and wide range. Many appreciate the improved signal strength and the compact size, finding it easy to set up and use. However, some customers experienced compatibility issues with certain internet providers and occasional connectivity problems. The price point was also frequently cited as a positive aspect.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Worked well for 6 months,
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.but after the 6 months it started to slow down and then stopped giving access completely. Now I am stuck having to buy a new item because the company will do nothing after 90 days. Cheap product that never really gave any increase over the standard modem given by the service provider.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Netgear modem
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.purchased wrong modem- returned for NetGear modem. Set up was easy. Online in minutes!
I would recommend this to a friend Rated 3 out of 5 stars
Difficult to Install
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this modem/router to replace a like device that had expired. Installing it, however, proved to be a painful experience. After several failed attempts to complete the installation, we called first CenturyLink and then Netgear for tech support. After about 45 minutes on the phone with a Netgear tech, we finally were able to get it to make the CenturyLink internet connection. Once the connection was made, it worked fine. However, the 5g option on the computer did not appear on the TV connections menu for streaming purposes. I don't know if that is important.
No, I would not recommend this to a friendRated 4 out of 5 stars
Work Well!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The set up was fairly easy once I called Century Link for my DSL's ISP.
I would recommend this to a friendRated 1 out of 5 stars
Avoid with Cisco AnyConnect VPN
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Signal drops every 5 minutes. Issues has been known since 2015. No fixes from netgear and no warning from BB sales guy. Complete waste of money and time. I now have to buy another modem. The irony? last Netgear product worked fine and it is in the BB recycle jungle.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Unhappy with Netgear
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Drove 35 miles in the rain to get this router/modem another 35 back plugged it in and it wouldn't connect with computer or smartphone. I called Netgear and they wouldn't even talk to me unless I paid them another $129.95! I asked for supervisor and they said one would call me in 10-15 minutes an hour later still no call. I will return it ASAP! Best Buy was no help with the connection either.
No, I would not recommend this to a friend