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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2103 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, consistent high speeds, and the painless setup process of this product. Users also frequently highlight the reliable connectivity and excellent signal strength throughout their homes. While the device is generally well-regarded for its design and ease of use, some users have noted minor concerns regarding port functionality, its tall size, and occasional heat buildup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 2,103 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, it pulls 1.2gbps. Keep in mind, you will need a router to split cables if you need a wired connection to computer and wifi router at the same time. This modem only supports one active port at a time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    wow, my speed went up tremendously

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed the most speed I could get with my new system, this modem allowed me to chance the performance of the new computer system I bought.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Much faster and Easy to install!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this product based on reviews at Best Buy and elsewhere on the Internet. Remove the coax and power from the old Spectrum modem; connect the coax to the CM1200 and install power. Watch the blinking lights and then power on the router. In my case it is a Netgear A10. Call Spectrum. Agent sees the router does an admin thing. Stays on the line with you to test out connection to router, laptop wifi function, and network streaming to our TV. Everything works. Thank the agent, Say good by and you are off and running. Improved performance immediately observed and measured in wifi performance. Paying for 400mps and actually receiving a high of 492. Streaming is receiving higher measured speeds to Roku at 84mps. I am happy and pleased with the results. It is so nice to see a plan come together and work without any glitches. Blood pressure nice and steady. Watch for sale prices.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    One of the best on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is top notch! Easy to hook-up, its compatible with most internet providers, great Downloads and upload speed, and the signal range is very good. I have the 800mbps plan and i was getting pretty close to that with this.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Netgear Modem is SOLID!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nighthawk modem was a great choice to use with my current provider (WOW) & owning it saves me on my monthly bill. Based on the current offering this unit should cover our download speed needs for the next 4yrs. I read that it runs a bit hot so I bought the GEEK SQUAD protection plan for peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great upgrade for Gigbit Speeds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded my Xfinity plan to gigabit internet and this modem has delivered blazing performance combined with my Nighthawk AX8 Wi-Fi router with 37 devices connected. I can stream 4K movies on three TV's simultaneously with no strain. The initial setup by connecting and activating through the Xfinity website did not work. I had to talk to Xfinity support and they were great in setting it up manually from their end in about 10 minutes. As other have said, the ports on the back are deceiving and Netgear's documentation could be better. Only 1 port is usable, the other are for link aggregation and an additional internet address if you have more than one service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    A must for gigabit subscribers!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is by far the best I’ve ever owned and worth the extra investment! It pairs great with our Nighthawk Router. Gigabit internet is worthless without a good modem, and this one definitely takes full advantage of the fast internet. Haven’t had a single problem with internet since installed a month ago!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great Improvement.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from my older Arris. Now get gigabit speeds. Old one only got me 120mbps of the 200+ I was supposed to be getting. Now getting over 320mbps. Haven't had to reboot yet. Had to reboot the old one at least 1 or 2 times a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works well. Only issue is the product has four ethernet ports but only one can be used at a time. Not sure why or the purpose but the way it's advertised on the box should be clearer.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Nighthawk soars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an old modem from our cable company. Even though we paid for more speed, they hadn't replaced the modem in 8 years. We bought the Nighthawk and speed immediately increased. I'm not a techy in any way but setup was easy and painless. Good move!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Bought this to save $$$

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet provider started charging us $10 monthly with their new modem/wireless router combo. So I decided to purchase this while it was on sale. I was able to set it up quick and easy. I was surprised that our internet speed increased more than the previous modem. This was definitely a good buy for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Get your money’s worth from high speed internet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up and use. Buying this not only saved us our monthly rental fee, it made our internet work so much faster. Just make sure to call your cable provider before you try to replace theirs. If you have a big house, buy the Google extenders and use with this.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    easy setup but needs another part before it’ll wor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooks up very easily just takes a matter of seconds and it probably works but you need to know right up front that it needs to have a router with it so that’s one other thing you have to buy or you have to get a modem router combination watch cost almost $300

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Fantastic Install Experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m confident in Netgear’s reputation and was pleased with my purchase. Set up was a breeze. The modem works very well and my internet runs smoothly. I wasn’t happy with the price jump of the 3.1 but it’s necessary for faster speed and oh well. I’m still very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Setup

    Rated 5 out of 5 stars

    A solid buy, easy to get up and running.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem does the job and was compatible with my cable service. It was essentially plug and play. Called my provider with the two numbers listed on the modem, and in about five minutes was up and running. Buy with confidence!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    No more monthly rental fees!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use with Xfinity gig speed internet and have faster speeds than the gig speed modem/ router I was previously renting from Xfinity. Easily saving over $100 a year in rental fees. Will pay for itself in two years and expect it to last a lot longer given the multi-gig speed capabilities. Also purchased a Netgear Nighthawk AX6 router, which is great for WiFi 6, but in hindsight wish I would have purchased the AX8 or above router to support the link aggregation feature of this cable modem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 4 out of 5 stars

    Very Fast Modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast modem but I am only able to use one port at a time. If I connect multiple devices like my Google Wifi and Xbox One X it will only connect one device to the internet. So I've had to connect my Xbox One X to my Google Wifi. Very fast speeds without any lag though so I am overall happy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item after increasing my internet speeds, and deciding not to rent a modem from my internet service provider. This modem has been capable of handling my internet speeds, was very easy to set up, and has been an item I would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Port functionality

    Rated 5 out of 5 stars

    new modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me faster speed than my older Netgear 700 and ready for 3.1 only thig is you cant use all 4 port like a router but I do like it for the price. like not paying to rent the modem from the cable company. need to save where I can . Cable is too over priced.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Top of the line modem, but with issues.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fourth modem and the first non-Motorola (Arris). All my routers have been high end NetGear. My WiFi system has always worked but it has never run at it's full potential. When my most recent modem developed a hard to diagnose issue, I replaced it with Nighthawk 1200. It work great and had improved my speed. Then after 2 weeks it too went down. Long story short, I contacted NetGear tech, support and they advised me there was a mismatch between the modem and router. Never hear of this, but they resolved the issue. My speed has almost doubled and I'm happy. I like NetGear's products and there tech support is very good. But be aware replacing a modem may not be a simple plug and play. I spent almost 2 hours on the phone with the Philippine support team...need I say more!

    I would recommend this to a friend