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Customer Ratings & Reviews

$189.00
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Customer reviews

Rating 4.5 out of 5 stars with 2101 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 2,101 reviews
  • Rated 5 out of 5 stars

    A must for gigabit subscribers!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is by far the best I’ve ever owned and worth the extra investment! It pairs great with our Nighthawk Router. Gigabit internet is worthless without a good modem, and this one definitely takes full advantage of the fast internet. Haven’t had a single problem with internet since installed a month ago!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy setup but needs another part before it’ll wor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooks up very easily just takes a matter of seconds and it probably works but you need to know right up front that it needs to have a router with it so that’s one other thing you have to buy or you have to get a modem router combination watch cost almost $300

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get your money’s worth from high speed internet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up and use. Buying this not only saved us our monthly rental fee, it made our internet work so much faster. Just make sure to call your cable provider before you try to replace theirs. If you have a big house, buy the Google extenders and use with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought this to save $$$

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet provider started charging us $10 monthly with their new modem/wireless router combo. So I decided to purchase this while it was on sale. I was able to set it up quick and easy. I was surprised that our internet speed increased more than the previous modem. This was definitely a good buy for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely happy with this modem!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research before purchasing this modem. We have used Netgear for years and didn’t know what we were missing by not upgrading sooner! With technology changing constantly and the need for multiple devices using WiFi this router has been amazing. We don’t have gig speed internet and I do speed tests almost daily. I have noticed that this Modem dishes out over 900mbps! The setup was easy and the nighthawk app makes things like speed tests, guest WiFi and network monitoring super easy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A solid buy, easy to get up and running.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem does the job and was compatible with my cable service. It was essentially plug and play. Called my provider with the two numbers listed on the modem, and in about five minutes was up and running. Buy with confidence!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Install Experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m confident in Netgear’s reputation and was pleased with my purchase. Set up was a breeze. The modem works very well and my internet runs smoothly. I wasn’t happy with the price jump of the 3.1 but it’s necessary for faster speed and oh well. I’m still very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and capable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaces a Mediacom cable modem and it is much faster and reliable. It powers a mesh network for desktop and laptop computers, security system, and streaming to televisions. Very impressive!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value, good product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Seems to work quite well. I do note that our speed varies which is normal, but it varies much more than it did with the rented unit. On the whole I recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more monthly rental fees!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use with Xfinity gig speed internet and have faster speeds than the gig speed modem/ router I was previously renting from Xfinity. Easily saving over $100 a year in rental fees. Will pay for itself in two years and expect it to last a lot longer given the multi-gig speed capabilities. Also purchased a Netgear Nighthawk AX6 router, which is great for WiFi 6, but in hindsight wish I would have purchased the AX8 or above router to support the link aggregation feature of this cable modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, decent price.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Got tired of paying Cox for my modem, plus that quality was only fair. I purchased this modem and connectivity went up. Very easy to set up and use. It fits in with all the other Netgear stuff I own.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Fast Modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast modem but I am only able to use one port at a time. If I connect multiple devices like my Google Wifi and Xbox One X it will only connect one device to the internet. So I've had to connect my Xbox One X to my Google Wifi. Very fast speeds without any lag though so I am overall happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item after increasing my internet speeds, and deciding not to rent a modem from my internet service provider. This modem has been capable of handling my internet speeds, was very easy to set up, and has been an item I would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me faster speed than my older Netgear 700 and ready for 3.1 only thig is you cant use all 4 port like a router but I do like it for the price. like not paying to rent the modem from the cable company. need to save where I can . Cable is too over priced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Top of the line modem, but with issues.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fourth modem and the first non-Motorola (Arris). All my routers have been high end NetGear. My WiFi system has always worked but it has never run at it's full potential. When my most recent modem developed a hard to diagnose issue, I replaced it with Nighthawk 1200. It work great and had improved my speed. Then after 2 weeks it too went down. Long story short, I contacted NetGear tech, support and they advised me there was a mismatch between the modem and router. Never hear of this, but they resolved the issue. My speed has almost doubled and I'm happy. I like NetGear's products and there tech support is very good. But be aware replacing a modem may not be a simple plug and play. I spent almost 2 hours on the phone with the Philippine support team...need I say more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT MODEM!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Modem I've purchases. NETGEAR never disappoints, provides great connection with using spectrum as my provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performs great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow - what a difference! Replaced an old modem with this one and the speed improvement is fantastic. We're using it with a TP Link Deco wifi mesh system purchased off Amazon and have terrific speed throughout the entire house. Three weeks in now and it's been flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unleash Your Internet Potential

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In terms of reliability, the Nighthawk excels. NETGEAR is known for producing high-quality networking equipment, and the Nighthawk is no exception. The modem is built to last, with robust construction and high-quality components that ensure long-term performance and durability. Plus, with NETGEAR's renowned customer support standing behind the product, users can rest assured that help is always just a phone call away in the rare event of an issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good modem upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: I bought this modem to not only eliminate the monthly cable rental, but to also upgrade for the future. I got it on sale for $179.99 (regularly $199.99) and this was the lowest price on the market, so that was great. The GIG modem does it's job, I have it hooked into a brand new switch because I need additional ethernet ports. Cons: I originally bought this modem the beginning of April 2021 online here and it took longer than normal to be delivered, I'm an Elite Plus Best Buy member, so this was supposed to be delivered way sooner. That modem was completely defective, I had to reset or turn it off and on every other day, sometimes once a day. Clearly that modem, not every CM1200 is defective. Being an Elite Plus member, I have 45 days to return a product, so I returned it to my local store and got a replacement. This is why this gets 4 stars instead of 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my nighthawk router! Even with the bottom line of internet we could buy we still get fast speeds!

    I would recommend this to a friend