Customer Ratings & Reviews
- Model:
- CM1200-100NAS
- |
- SKU:
- 12629114
Customer reviews
Rating 4.5 out of 5 stars with 2103 reviews
(2,103 customer reviews)Rating by feature
- Connection Quality4.7
Rating 4.7 out of 5 stars
- Performance4.7
Rating 4.7 out of 5 stars
- Setup4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, consistent high speeds, and the painless setup process of this product. Users also frequently highlight the reliable connectivity and excellent signal strength throughout their homes. While the device is generally well-regarded for its design and ease of use, some users have noted minor concerns regarding port functionality, its tall size, and occasional heat buildup.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Sometimes
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked most of the the time. The signals drop from time to time.
This review is from NETGEAR - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Cilla,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also for connectivity: https://kb.netgear.com/13266/How-can-I-troubleshoot-connection-issues?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 1 out of 5 stars
It's far worse in realizability.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DONT NOT BUY!!!! far worse than a stock spectrum modem wether it's the dual combo or single modem spectrum in southern california and spectrum just don't mix. Even the support suck. Don't even bother.
This review is from NETGEAR - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi TheITguy,
Thanks for your review of your product. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Rated 1 out of 5 stars
Better options out there
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor performance, comcast signal drops out constantly and the signal has a lot of noise as a result of the circuitry.
This review is from NETGEAR - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi RonM,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your device: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team