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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2101 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,101 reviews
  • Rated 5 out of 5 stars

    Bang for your buck

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may be a little expensive but it's just as much worth it. Has the ability to run multiple gigabytes of high speed internet. Sleek and slim design. Easy set up. Has multiple channel capabilities allowing the internet to jump lines increasing speeds and decreasing any lag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since installing this Netgear we haven't had any problems with streaming on the tv (before with another modem it would lag in streaming, or stop). We have a wifi with many things connected and haven't had any problems (knock on wood). Easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it even if you don't have a router yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a little patience. Documentation is trash. Spent 4 hours trying to figure out what order to do link aggregation in to an RAX70 router. Basically go from ports 1 and 2 here to 4 and WAN on the RAX70 and problem solved. I'm on Spectrum, in an area where they barely care about service, and was having a lot of work related issues with the software disconnecting numerous times a day, which requires a 10 minute reboot for the entire system. Since getting this installed and speaking to the router, I have yet to have a system disconnect via Citrix in a week, where before I'd have 2 or 3 a day. Spectrum hasn't done anything to improve my service, but this is a massive upgrade over the CM1000 I had previously when you pair it with an RAX70, and for giggles I link aggregated all of that down to an S8000 switch. Things hum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Easy instalation. 100% compatible with Sparklight (Show Low area), and full Gigabyte speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and upgraded the speed of my internet after I had to replace a bad modem. Netgear is the way to go for any home networking applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade cable modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was paying for high speed cable internet but limited by my old cable modem. I bought and installed this new cable modem and my download speeds doubled! Works fine, just must call Xfinity to activate the modem. Now I have 500 Mbps - yay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem for Gigabit/Works with Xfinity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to Gigabit internet so had to upgrade my cable modem too from CM600. It does provide close to a gigabit which is all this modem has to do and then it goes to the router. There is also WAN aggregation that is worth exploring. Best Buy had a deal and also had a 10% off for my birthday so turned out to be an awesome deal. If you are working with Xfinity, there is a self provision option but that does not work as there is a firmware push that Xfinity needs to do at their end for Gigabit to really work. You will need to allocate about an hour or so for this to make sure you get the right speed you are paying for and they push the right firmware to make it work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my old modem finally gave out and I couldn't wait for delivery, I had a seamless experience picking this up in-store (great covid precautions at the store) and had this up and running in no time. Super reliable and speedy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Modem for the price. Well Worth it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Super fast with XFI GIGASpeed internet. Have had to restart it maybe 2 times since I've had it since I was only getting 300mbps but after it returned to 1080mbps. Not bad for the money. Well worth it over the Factory XFI Modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boosted my average mbps speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem after my internet with my service provider started frequently losing like every two or three days. This modem could not fix that problem, but however my average download speed boosted tremendously. It went from an average of (50mbps - 300 mbps) with a good router, to an average of (200 mbps - 550 mbps). I'm going to switch internet providers and i don't need to rent out a modem. I enjoy more intense gaming sessions on ps5 without much lag on ps5. Before, whenever a I'm in an intense lobby, I would get lag. This problem has decreased tremendously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Netgear Nighthawk modem works great! I bought it to replace an older outdated router that wasn’t giving me the 600mbs that I was upgraded to on xfinity. Now I’m able to Speedtest at 725mbs!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speed and easily connected to my WiFi router. Had a little difficulty connecting to the internet but a quick call to my provider solved that. Does not connect to my other wired devices but that could be user error.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working great so far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using the cox panoramic wifi but their equipment kept dropping wifi signal 10 to 20 times a day so we bought this to use. Working great so far signal hasn't dropped once. We are even getting faster internet speeds since switching.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem replacement from cable provider

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cancelled the rental modem from cable company saving $10 per month. Installation was very easy with cable company tech support. Best Buy salesman said it should be “easy” and it was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Noticed a HUGE difference in my internet speeds with this upgrade. Only been installed for a day, but happy so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works new docsis

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had same model but in docsis 3.0 upgraded Internet connection to gigablast, needed the docsis 3.1 to obtain higher speeds. Always Liked Netgear modem and routers they have been in business for a long time and are trusted . Easy setup without a hitch. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with gigabit connectivity

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with gigabit connectivity through comcat/xfinity. My old modem couldn't achieve gigabit throughput when I upgraded from 100 Mbps to 1 Gbps. I bought this modem and it worked right away with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. I have a gig of speed with Comcast and didn't want to pay rental of $14 a month to use their modem. I paired this with an Orbi. Great coverage and speed everywhere in the house. Very easy setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up. Replaced my old Motorola. Getting the speeds I’m supposed to be getting. Happy so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cable Modem: So easy to setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had never purchases a cable modem before. I always rented from my ISP because I thought if would be difficult and too technical to setup. When my son moved into his apartment, he got Comcast Xfinity service. We already had a good router so I wanted to get a good modem to ensure the best bandwidth for his Internet needs. This was so easy to setup and worked to the full speed that was provided by the service provider. Everything is working smoothly so far. No more renting fees for the cablemodem.

    I would recommend this to a friend