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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2103 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, consistent high speeds, and the painless setup process of this product. Users also frequently highlight the reliable connectivity and excellent signal strength throughout their homes. While the device is generally well-regarded for its design and ease of use, some users have noted minor concerns regarding port functionality, its tall size, and occasional heat buildup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,103 reviews
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Fast and capable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaces a Mediacom cable modem and it is much faster and reliable. It powers a mesh network for desktop and laptop computers, security system, and streaming to televisions. Very impressive!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Setup

    Rated 5 out of 5 stars

    Great product, decent price.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Got tired of paying Cox for my modem, plus that quality was only fair. I purchased this modem and connectivity went up. Very easy to set up and use. It fits in with all the other Netgear stuff I own.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Performs great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow - what a difference! Replaced an old modem with this one and the speed improvement is fantastic. We're using it with a TP Link Deco wifi mesh system purchased off Amazon and have terrific speed throughout the entire house. Three weeks in now and it's been flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 4 out of 5 stars

    Good value, good product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Seems to work quite well. I do note that our speed varies which is normal, but it varies much more than it did with the rented unit. On the whole I recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Extremely happy with this modem!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research before purchasing this modem. We have used Netgear for years and didn’t know what we were missing by not upgrading sooner! With technology changing constantly and the need for multiple devices using WiFi this router has been amazing. We don’t have gig speed internet and I do speed tests almost daily. I have noticed that this Modem dishes out over 900mbps! The setup was easy and the nighthawk app makes things like speed tests, guest WiFi and network monitoring super easy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Very good modem upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: I bought this modem to not only eliminate the monthly cable rental, but to also upgrade for the future. I got it on sale for $179.99 (regularly $199.99) and this was the lowest price on the market, so that was great. The GIG modem does it's job, I have it hooked into a brand new switch because I need additional ethernet ports. Cons: I originally bought this modem the beginning of April 2021 online here and it took longer than normal to be delivered, I'm an Elite Plus Best Buy member, so this was supposed to be delivered way sooner. That modem was completely defective, I had to reset or turn it off and on every other day, sometimes once a day. Clearly that modem, not every CM1200 is defective. Being an Elite Plus member, I have 45 days to return a product, so I returned it to my local store and got a replacement. This is why this gets 4 stars instead of 5.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Setup

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since installing this Netgear we haven't had any problems with streaming on the tv (before with another modem it would lag in streaming, or stop). We have a wifi with many things connected and haven't had any problems (knock on wood). Easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it even if you don't have a router yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a little patience. Documentation is trash. Spent 4 hours trying to figure out what order to do link aggregation in to an RAX70 router. Basically go from ports 1 and 2 here to 4 and WAN on the RAX70 and problem solved. I'm on Spectrum, in an area where they barely care about service, and was having a lot of work related issues with the software disconnecting numerous times a day, which requires a 10 minute reboot for the entire system. Since getting this installed and speaking to the router, I have yet to have a system disconnect via Citrix in a week, where before I'd have 2 or 3 a day. Spectrum hasn't done anything to improve my service, but this is a massive upgrade over the CM1000 I had previously when you pair it with an RAX70, and for giggles I link aggregated all of that down to an S8000 switch. Things hum.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    GREAT MODEM!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Modem I've purchases. NETGEAR never disappoints, provides great connection with using spectrum as my provider.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Unleash Your Internet Potential

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In terms of reliability, the Nighthawk excels. NETGEAR is known for producing high-quality networking equipment, and the Nighthawk is no exception. The modem is built to last, with robust construction and high-quality components that ensure long-term performance and durability. Plus, with NETGEAR's renowned customer support standing behind the product, users can rest assured that help is always just a phone call away in the rare event of an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great upgrade cable modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was paying for high speed cable internet but limited by my old cable modem. I bought and installed this new cable modem and my download speeds doubled! Works fine, just must call Xfinity to activate the modem. Now I have 500 Mbps - yay

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great modem for Gigabit/Works with Xfinity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to Gigabit internet so had to upgrade my cable modem too from CM600. It does provide close to a gigabit which is all this modem has to do and then it goes to the router. There is also WAN aggregation that is worth exploring. Best Buy had a deal and also had a 10% off for my birthday so turned out to be an awesome deal. If you are working with Xfinity, there is a self provision option but that does not work as there is a firmware push that Xfinity needs to do at their end for Gigabit to really work. You will need to allocate about an hour or so for this to make sure you get the right speed you are paying for and they push the right firmware to make it work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my nighthawk router! Even with the bottom line of internet we could buy we still get fast speeds!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my old modem finally gave out and I couldn't wait for delivery, I had a seamless experience picking this up in-store (great covid precautions at the store) and had this up and running in no time. Super reliable and speedy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 4 out of 5 stars

    Great Modem for the price. Well Worth it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Super fast with XFI GIGASpeed internet. Have had to restart it maybe 2 times since I've had it since I was only getting 300mbps but after it returned to 1080mbps. Not bad for the money. Well worth it over the Factory XFI Modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Working great so far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using the cox panoramic wifi but their equipment kept dropping wifi signal 10 to 20 times a day so we bought this to use. Working great so far signal hasn't dropped once. We are even getting faster internet speeds since switching.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and upgraded the speed of my internet after I had to replace a bad modem. Netgear is the way to go for any home networking applications.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Works new docsis

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had same model but in docsis 3.0 upgraded Internet connection to gigablast, needed the docsis 3.1 to obtain higher speeds. Always Liked Netgear modem and routers they have been in business for a long time and are trusted . Easy setup without a hitch. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Fast Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Netgear Nighthawk modem works great! I bought it to replace an older outdated router that wasn’t giving me the 600mbs that I was upgraded to on xfinity. Now I’m able to Speedtest at 725mbs!!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Speed

    Rated 4 out of 5 stars

    New modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speed and easily connected to my WiFi router. Had a little difficulty connecting to the internet but a quick call to my provider solved that. Does not connect to my other wired devices but that could be user error.

    I would recommend this to a friend