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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2103 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, consistent high speeds, and the painless setup process of this product. Users also frequently highlight the reliable connectivity and excellent signal strength throughout their homes. While the device is generally well-regarded for its design and ease of use, some users have noted minor concerns regarding port functionality, its tall size, and occasional heat buildup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 2,103 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Modem replacement from cable provider

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cancelled the rental modem from cable company saving $10 per month. Installation was very easy with cable company tech support. Best Buy salesman said it should be “easy” and it was.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. I have a gig of speed with Comcast and didn't want to pay rental of $14 a month to use their modem. I paired this with an Orbi. Great coverage and speed everywhere in the house. Very easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Speed

    Rated 5 out of 5 stars

    Works great with gigabit connectivity

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with gigabit connectivity through comcat/xfinity. My old modem couldn't achieve gigabit throughput when I upgraded from 100 Mbps to 1 Gbps. I bought this modem and it worked right away with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Boosted my average mbps speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem after my internet with my service provider started frequently losing like every two or three days. This modem could not fix that problem, but however my average download speed boosted tremendously. It went from an average of (50mbps - 300 mbps) with a good router, to an average of (200 mbps - 550 mbps). I'm going to switch internet providers and i don't need to rent out a modem. I enjoy more intense gaming sessions on ps5 without much lag on ps5. Before, whenever a I'm in an intense lobby, I would get lag. This problem has decreased tremendously.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Easy instalation. 100% compatible with Sparklight (Show Low area), and full Gigabyte speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Excellent high end modem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great high level modem that consistently gets me 800-900 mbps. I have WOW internet service with the 1 gig plan. Have not had any problems and fully recommend this product. I have paired it with a Netgear Orbi router. Both work seamlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Fast and Rock Solid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried many cable modems with Cox. This Netgear CM1200 is the best. It's better than the CM1000 and the CM1100. Link aggregation works. And I like the separate upstream and downstream lights on the front. Fast and rock solid!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Replace Spectrums Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this in hope of fixing terrible internet speeds with Spectrum. Thankfully, it did. But, only buy if you’re sure it’s the terrible modem Spectrum includes with their internet. Works well; no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Noticed a HUGE difference in my internet speeds with this upgrade. Only been installed for a day, but happy so far.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Excellent Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Replaced an old cable modem that limited my downloads to 140 Mbps. The new modem gives me 340 Mbps. Streaming is great even with multiple users.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Great addition! Set up was a breeze!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to be coupled with my new Orbi system, which I bought at the same time. Very easy to set up and is pretty much flawless when coupled with the Orbi.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Cable Modem: So easy to setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had never purchases a cable modem before. I always rented from my ISP because I thought if would be difficult and too technical to setup. When my son moved into his apartment, he got Comcast Xfinity service. We already had a good router so I wanted to get a good modem to ensure the best bandwidth for his Internet needs. This was so easy to setup and worked to the full speed that was provided by the service provider. Everything is working smoothly so far. No more renting fees for the cablemodem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good Gigabit modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem (not a router, and does not have wifi in it, just saying :) )! I bought a few before since I recently changed my internet plan to gigabit service and when I tested with this one - it was performing better than others I bought. This one is a keeper. The only thing I need to figure out is how to use other ports on it lol. I hear that some people can use them w/o opening another IP, where others state you have to get another IP. No one knows. I called and opened a ticket with Netgear to figure this out, but, that is not an issue or deal-breaker. I love that it is bigger in size, which means, more cooling. All ports are 1-Gigabit Ethernet ports. Overall - great modem for a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    As expected!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up. Replaced my old Motorola. Getting the speeds I’m supposed to be getting. Happy so far!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Super fast!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this has been the best modem I’ve had yet. It is capable of super fast speeds. I pay for Gigabit speeds and get every bit of it. It’s enough to run my numerous devices and IP cameras flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great upgrade!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast. Replaced older modem. Running a lot through the house. I have had to rest it just once so far since purchase date vs the old modem and spectrums garbage modems. Well worth the investment

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great modem.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is fantastic. A breeze to set up, Generally faster and much more stable speeds with this modem than from the one Comcast originally supplied for my gigabit connection. Link aggregation is a great feature as well.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Super easy to set up and works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having repeated issues with the modem/router from my ISP, so I bought this modem and a NetGear Orbi Mesh system. Everything was easy to set up, and so far, a month and a half in, everything is working great!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Speed

    Rated 5 out of 5 stars

    Awesome high-speed modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fabulous high-speed modem with multiple Cat5 inlets. My older model has failed and was able to locate the modem without the router at Best Buy. A little bit expensive, but you get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    New Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated to the CM 1200 modem from my CM 700. Significant increase in my internet upload and download speeds. Very satisfied so far with the new modem.

    I would recommend this to a friend