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Customer Ratings & Reviews

$189.00
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Customer reviews

Rating 4.5 out of 5 stars with 2101 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,101 reviews
  • Rated 5 out of 5 stars

    Fast and reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this modem, it is very reliable and fast, I have been using Netgear modems for years, I bought this one as an upgrade to my current model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely fast and reliable

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this product, I’ve used it since January 2022 and have not encountered any issues whatsoever. Easy setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem! Powerful. Fast.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Now I don’t have to rent one from Xfinity, and this modem sends a great signal to my router giving great speeds to the house. Way better then my old one and well worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tired of renting my modem from xfinity so I bought this modem along with the Orbi mesh WiFi system and what a difference they made. I’m no longer getting the drops I was getting before and I’m not renting there modem router all in one anymore that was unreliable. If your looking to get your own modem and router, you can’t go wrong with this modem and the Orbi mesh system. I highly recommend both!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect at what it does

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a gigabit-capable modem to replace the one that Xfinity offers. This one is fantastic. Stable, fast, reliable. It is truly an upgrade to what I had and I couldn’t be happier with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem worth the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, fast, looks sleek, haven’t run into any issues - definitely feel an improvement in our internet quality and speed since purchasing, boots up very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely Helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purpose of purchase was to have an updated modem to accommodate higher internet speed. Used in conjunction with Google Nest. Easy to install and serves its intended purpose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for Comcast Network.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for Comcast Network. Easy to install and set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Functional

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem works as advertised. I have not had issues with internet connection speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy instructions and set-up was a breeze. Absolutely no problems since installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome high speed modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this modem. I use it with Mediacom. They put their own software on modems even when they are purchased flat out and refuse to give you login info. They require a passcode of the day. My connection was being slowed to 30 mbps and we pay for a 1 gig connection with constant drops. So I went and bought this from best buy. Completley awesome performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Fast speeds with multiple devices running including a gaming computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with Xfinity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this modem. Works exactly as expected with Xfinity consistent speeds at around one gigabit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the whole family home during quarantine trying to work, complete college, high school and elementary school it was no surprise that our internet seemed to slow down. When I called our service provider I was surprised to find out that not only was I no longer getting the highest speed they offer (they upgraded speeds twice) but our modem was outdated too. Since my router is fairly new they suggested I upgrade the modem first to see if one capable of ‘more lanes of traffic’ as they put it would help, which it absolutely did. Thanks to this modem, our connections improved without having to also increase our monthly payment for a faster speed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Future proof Modem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supports gig+ speed and easy to setup. Was able to hook it up within 10 mins and my Internet was back up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DOCSIS 3.1 is blazing. Videos download in seconds, not minutes. Laptops boot up faster, TV streams flawlessly and websites load and respond much faster. Great unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From 40mbps to 600mbps

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing speeds. It can direct wire to the router and a TV which may sound trivial but previous modems always needed the router to get to the tv adding a hop that was not necesary imo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem. Easy setup!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable modem, that is easy to set up, and powerful enough for money, Internet needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good modem plug and play type of setup. Easy up use and now I'm able to get the speeds I'm paying for up to 1gbps

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Docsis 3.1 Good for high speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took a little while before posting the review. I wanted to get some time with the device before writing about it. So far so good, Xfinity accepted the modem on my account and I was able to activate it easily and totally online. No long hold times are needed to contact a rep. I have this modem connected to my Eeero Mesh network and the coverage and speeds around the house are good. I recommend this device, although it is a little expensive, I hope to break even before they change the protocol.

    I would recommend this to a friend