Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2103 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, consistent high speeds, and the painless setup process of this product. Users also frequently highlight the reliable connectivity and excellent signal strength throughout their homes. While the device is generally well-regarded for its design and ease of use, some users have noted minor concerns regarding port functionality, its tall size, and occasional heat buildup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,103 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My new modem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Model is the top model from netgear and I am happy to say this has fixed my issues. This modem has the capability to go to gig speeds, although, I’m not using it at gig speeds yet I plan on in the future. If you plan on upgrading, spend a little extra and get something that has a little overhead for what you Plan on using. I will say it is y’all and a little wobbly due to my thick cable I have plugged into it so I put velcro on the bottom of the stand and it doesn’t go anywhere. I would see the modem get lifted up a little due to the cable I screw into the back but that’s my setup and more than likely won’t be like your setup

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    NIGHTHAWK UPGRADE

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my internet connection with Comcast up to the "1 gig" speed connection. What they do not tell you is 2 things. The first thing is that you need a Modem that supports DOCS 3.1 (which this Nighthawk does) & the other is that you have to upgrade ALL of your Ethernet cables to at least a CAT 6 to be able to handle the "1 gig" speed. This NETGEAR Modem has no issues handling our internet now

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great modem

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put this in to replace my old Modem when I upgaded to 400MB for Spectrum. Works great I have not had one drop and I get 460-500 on most days. Not much to say about it.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Easy set up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good modem plug and play type of setup. Easy up use and now I'm able to get the speeds I'm paying for up to 1gbps

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Docsis 3.1 Good for high speed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took a little while before posting the review. I wanted to get some time with the device before writing about it. So far so good, Xfinity accepted the modem on my account and I was able to activate it easily and totally online. No long hold times are needed to contact a rep. I have this modem connected to my Eeero Mesh network and the coverage and speeds around the house are good. I recommend this device, although it is a little expensive, I hope to break even before they change the protocol.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good enough to buy twice.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had two of these now, and they both worked very well. I've gotten them provisioned on a couple of different ISPs without incident, whereas other brands of modems have caused problems with my small local ISP. (The reason I've had two was physical damage; nothing went wrong with the first one until it got crushed.)

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this thing set up in port aggregation and it is ridiculously fast! Far more stable than the xfinity xb7 that I was using before, and not paying $15 a month for it.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 4 out of 5 stars

    Future proof Modem

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supports gig+ speed and easy to setup. Was able to hook it up within 10 mins and my Internet was back up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem Was Zapped And Geeksquad Took Care Of It!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Netgear product that I purchased from Best Buy 3 years ago and lately my Comcast speeds increased to 1200 Mbs and my old Netgear modem had a maximum speed of 1000 Mbs so it got zapped but I had no problem with the Geeksquad Protection Plan and for me to upgrade to a faster modem they recommend the Nighthawk 32x8 DOCSIS 3.1 with speeds beyond 2k Mbs and with my protection plan I was able to updgrade which included the 4 year extended warranty plan and I was out of $8 with the warranty, speaking of great value and taking care of their customer Best Buy is the best!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Works great with Xfinity

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this modem. Works exactly as expected with Xfinity consistent speeds at around one gigabit

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Functional

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem works as advertised. I have not had issues with internet connection speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 4 out of 5 stars

    Netgear nighthawk Model:CM1200-100NA

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provided the hardware needed to upgrade our internet service through Cox to support giga blast. No problems with setup or operation since it's been installed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    JB

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy instructions and set-up was a breeze. Absolutely no problems since installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Works Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it is supposed to do. Easy to set up, I probably do not take advantage of everything it offers but it works great for what I need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Fast speeds with multiple devices running including a gaming computer.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Very good modem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with this modem that I installed about a month ago. Install and provisioning with Comcast was simple and quick. Speeds are noticeably faster.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Great modem. Easy setup!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable modem, that is easy to set up, and powerful enough for money, Internet needs!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Works great for Comcast Network.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for Comcast Network. Easy to install and set.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Superdave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy set up. Also nice price! Allowed me to increase my speed on my internet service.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't want to pay the cable company monthly for a modem and this fit the bill. I'd give it a better value rating if it included a router too. It's easy to use and great speed.

    I would recommend this to a friend