Customer Ratings & Reviews

I tried the extra fancy modem from "the big C" ISP, and they had to replace the whole unit 3 times in a few months. I got sick of it and just bought myself a Nighthawk as recommended elsewhere online. I can guarantee that it is an Xfinity compatible modem, though you may have to doublecheck if you have a different ISP. For most users, it should be a no-hassle plug-and-play-and-forget setup experience. This, paired alongside a Nighthawk router, has provided me the most reliable internet connectivity I've had in my life, though I can't really say how much of my past issues were due to ISP, modem, or router.

I connected this modem to a set of 3 Eero Pro 6 routers. It worked very well and I've had zero issues with it so far. This is a great high speed modem.

Upgraded from what used to be the best modem/router two years ago. Apparently, with netgear, even with software updates, stuff slows down. Spent $500 two years ago for the “fastest” option but it started slowing extremely to the point of no functionality. A reset to factory settings actually made it worse bc then the modem got stuck on the factory password and couldn’t update to match my computer. So bought this one plus some Orbis. Another $500 and I’m back at top speed. Definitely sucks bc they trap you into the $500 upgrade constantly if you need it for work. But worth it if you work from home, I guess :/

Super easy setup. This was an upgrade from a docsis 3.0 modem and the difference in speed with my 1gb internet was huge. I highly recommend this modem.

Installed easy, haven’t had any issues. Once the provider recognized it was easy peasy.

Netgear makes a quality product. I did a lot of research before I decided to purchase this product as I am a tech and work from. It worked great for about 6 months. Then it failed. I had to call Netgear for support. My modem was a few days out of the 90 day warranty and found that I had to pay $139 for an extended "Gearhead" warranty. I was totally disappointed to find that the "techs" on the other end literally could hardly speak English nor comprehend what I was asking. To make a long story short, I knew more about their product than they did. I troubleshot it to the port level. I requested the RMA (they wanted to RMA my router). I needed the product asap, I was forced to pay an additional $29.99 for overnight shipping. It came 3 days later, In the meantime I had to go out and buy another modem as a backup and to use. I was disappointed but happy to have them replace it. Overall, I'm not giving up on Netgear but I am disappointed in this experience.

Much better than anything else out there. This is the fastest modem you can buy for COX internet

Noticeable difference in my Internet right away. Faster and stronger. A few times it has rebooted itself. Possibly for a firmware update.

Increased my speed, always been a fan of net gear. Does the job and out performs any modem out there

Easy to install. Provides powerful and reliable internet access.

This thing is so much better than any other modem we have ever used, speed is consistent and it was easy to set up.

It's very easy to set up. Just follow the instruction you won't be running into any problem. Very fast speed, stable connection. I don't have any problem with this.

Easy setup and no issues with loss of internet speed through it. Has met my needs and will keep me going for many years even if I upgrade internet speed.

Works great. Easy to install. Had to call our internet provider to authorize and all went smoothly.

Great modem that works with Spectrum. Easy setup and fast reliable connections.

Simple and easy to use modem. Never pay to rent from your internet provider. This will save you in the long run. So much faster than the one you can rent.

What a difference in speed , when you purchase the right equipment. No issues - highly recommend

So for the half a year that I had it this modem worked very well, was a vast improvement over the last modem I had. But after Spectrum did some kind of maintenance in the area it started to disconnect, random amount of times and for random lengths of time. One day it went out for at least 8 hours. The upstream indicator light would constantly be blinking, and even troubleshooting the modem with Netgear and Spectrum could not resolve the issue. I returned it and got the non Nighthawk version of the modem and it solved my disconnect issues, so my Nighthawk one went defective.

This modem was easy to set up through Cox (ugh). Simply call Cox and have them authorize the modem. It seamlessly connected and so did the Netgear Wireless Router i have.

Best Buy helped me determine that my cable modem had died (WiFi router was OK). So we got this modem even though we have only the basic cable speed. Almost everything (smart TVs, laptops, iPhones) works better and faster than with the old router. And since I kept the older router, it was a plug and play update. A few iOS apps lose their WiFi connection when switching, so I dropped one star. That’s the only negative I’ve found so far, which requires that I hit the refresh icon.