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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2101 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,101 reviews
  • Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very easy to set up. Just follow the instruction you won't be running into any problem. Very fast speed, stable connection. I don't have any problem with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Speed success

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem was very easy to setup, plug and play to new Spectrum service and am reaching 1Gig speeds consistent. Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Power Surge your Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a few brownouts due to the storms in my area and my internet has been resetting intermittently. Found out that my modem was culprit. I had this replaced and have it on a surge protector now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Modem - Can't go wrong

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent unit! Replaced my flakey Arris SB8200 that was just purchased 8mo ago. This thing works great, and you can reboot it via the web page (which is nice) but this is really tall and kind of top-heavy at times. I took the stand off but the 1 screw holding it in place requires a T8/T9 driver to remove..I love the LAGG (Ethernet bonding) available in the modem. The SB8200 had that but didnt seem to work as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast modem.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to use modem. Never pay to rent from your internet provider. This will save you in the long run. So much faster than the one you can rent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good while it lasted

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So for the half a year that I had it this modem worked very well, was a vast improvement over the last modem I had. But after Spectrum did some kind of maintenance in the area it started to disconnect, random amount of times and for random lengths of time. One day it went out for at least 8 hours. The upstream indicator light would constantly be blinking, and even troubleshooting the modem with Netgear and Spectrum could not resolve the issue. I returned it and got the non Nighthawk version of the modem and it solved my disconnect issues, so my Nighthawk one went defective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets exactly what you pay for. Worth the cost. Have zero issues. Love the amount of local connections it has. And easy installation. If you’re looking to upgrade this is it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Easy to use! I would highly Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and setup, and works very well with xfinity speeds. Could use a longer Ethernet cord in the box. Overall a very good modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was easy to set up through Cox (ugh). Simply call Cox and have them authorize the modem. It seamlessly connected and so did the Netgear Wireless Router i have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to install and accomplished the goal of providing wi-fi throughout our home without interruptions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fast upgrade.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from my previous modem. Fast, easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fix Random Outages from your ISP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do you keep getting random internet outages from your cable internet service provider? Buy this modem and try it out for a week to see if your connection improves. This is way better than the garbage modems your ISP sends to you, and if you're like me - your speeds will increase significantly. For best results, pair with a good Wifi 6 or Wifi 6E router for your home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Important to read before you buy to avoid issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very important if you are planning on buying this. I spent 12 hours troubleshooting issues with internet not going through to my wifi router but direct connections working. If you are buying this for your house and using comcast, do not plug multiple ethernet cables into this modem. Basic explanation: comcast supplies households with 1 IP address. If you plug in multiple devices, i.e: a router, a desktop computer, a laptop, only one device will get internet. You need to plug an ethernet cable from the modem into the correct port on the wifi router and then plug everything else into the router. This will save you a ton of headaches. If you still end up having issues, call comcast and ask them to send a provisioning signal to the router and everything should be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should of bought this sooner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product setup was easy and got the speeds that I was supposed to be should of bought this much sooner. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brought my internet speed up to date

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been whining for so many years how slow my internet (between20-30mbps) was despite having a relatively recent wifi5 router and 100mbps download speed from my ISP. I haven't realized the culprit was my OLD cable modem whose maximum download speed was 30 mbps!! This modem brought it to 100!! 10 stars all around!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netgear has great products, never had any problem with their products. And this one doesn't disappoint, installed easily and works the way it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to setup and produced high speeds immediately. The front lights give good indication of the status and was able to use all ports.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent cable modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast. Super duper easy setup. If you are trying to use port aggregation, I would not recommend getting it unless your service is over 1gbps!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Link Aggregation feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a solid modem, but you can only use up to 2 of the ports on it at any given time. This will work best if you have a router that has the Link Aggregation feature. The Link Aggregation feature uses port 1 and 2 of this modem at the same time to deliver up to 2000mbps speeds to your network. If your router doesn't support Link Aggregation, you will only be getting up to 1000mbps speeds using port 1 on the modem.

    I would recommend this to a friend