Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2103 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, consistent high speeds, and the painless setup process of this product. Users also frequently highlight the reliable connectivity and excellent signal strength throughout their homes. While the device is generally well-regarded for its design and ease of use, some users have noted minor concerns regarding port functionality, its tall size, and occasional heat buildup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,103 reviews
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Excellent Modem.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Modem. Easy to install and continues to work great.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    High Speed success

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem was very easy to setup, plug and play to new Spectrum service and am reaching 1Gig speeds consistent. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Speed

    Rated 5 out of 5 stars

    No complaints

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic! Havent lost connection yet and high speed! No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out internet was acting out. We tried everything nothing would connect. We even called the internet guys to come out and they said everything was fine. Come to find out the wire connected to this don’t know which one, sorted out the old router. After getting this one our internet has been so much better and faster. We love it!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Wifi consistent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wifi more consistent. No lagging. Upload and download speed are higher

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Fast and easy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem was super easy to install, supports gigabit speed from my isp. No complaints here

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Good modem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and setup, and works very well with xfinity speeds. Could use a longer Ethernet cord in the box. Overall a very good modem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    NETGEAR Modem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek team set it up for me and it was a seamless process. Has been working just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    NetGear modem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend recommended this modem since it is easy to set up, and it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great modem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast modem. Very easy set up and configuration

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 4 out of 5 stars

    Modem

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, no problems, easy to set up, running great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Important to read before you buy to avoid issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very important if you are planning on buying this. I spent 12 hours troubleshooting issues with internet not going through to my wifi router but direct connections working. If you are buying this for your house and using comcast, do not plug multiple ethernet cables into this modem. Basic explanation: comcast supplies households with 1 IP address. If you plug in multiple devices, i.e: a router, a desktop computer, a laptop, only one device will get internet. You need to plug an ethernet cable from the modem into the correct port on the wifi router and then plug everything else into the router. This will save you a ton of headaches. If you still end up having issues, call comcast and ask them to send a provisioning signal to the router and everything should be fixed.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great products

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netgear has great products, never had any problem with their products. And this one doesn't disappoint, installed easily and works the way it should.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice Modem - Can't go wrong

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent unit! Replaced my flakey Arris SB8200 that was just purchased 8mo ago. This thing works great, and you can reboot it via the web page (which is nice) but this is really tall and kind of top-heavy at times. I took the stand off but the 1 screw holding it in place requires a T8/T9 driver to remove..I love the LAGG (Ethernet bonding) available in the modem. The SB8200 had that but didnt seem to work as well.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Should of bought this sooner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product setup was easy and got the speeds that I was supposed to be should of bought this much sooner. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Good modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to setup and produced high speeds immediately. The front lights give good indication of the status and was able to use all ports.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Excellent cable modem

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast. Super duper easy setup. If you are trying to use port aggregation, I would not recommend getting it unless your service is over 1gbps!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    NETGEAR - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly a powerhouse of a modem! This modem lives by its specs. Have testing our Internet speeds constantly to evaluate outputs, and have had zero issues with connections. The only thing to be aware about, if you are replacing a modem to avoid rent charges, it's a bit tricky is you don't have an ethernet port on a laptop. We couldn't get our router to communicate with the modem at first. Reason still unknown. However with an ethernet port straight into the modem allowed me to start our Xfinity network. Hope this helps anyone that comes to the same issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast, secure, works with xfinity.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Docsis 3.1 up to 10 gbps. Works with xfinity service. Very fast. Future proof if u want to upgrade speed in the future. Currently getting 460-480 mbps/ 24. Only cavet: It's only a modem not a router or wifi. If u want to avoid migraines from emf radiation. Can only direct connect to 1 computer even tho there are 4 ethernet ports on the back, you will need to buy a wifi or wired router separately to connect to more computers, Blu ray players etc. I purchased a wired router separately so I can run 2 computers and blu Ray player.

    I would recommend this to a friend
  • Cons mentioned:
    Port functionality

    Rated 4 out of 5 stars

    Link Aggregation feature

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a solid modem, but you can only use up to 2 of the ports on it at any given time. This will work best if you have a router that has the Link Aggregation feature. The Link Aggregation feature uses port 1 and 2 of this modem at the same time to deliver up to 2000mbps speeds to your network. If your router doesn't support Link Aggregation, you will only be getting up to 1000mbps speeds using port 1 on the modem.

    I would recommend this to a friend