Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2103 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, consistent high speeds, and the painless setup process of this product. Users also frequently highlight the reliable connectivity and excellent signal strength throughout their homes. While the device is generally well-regarded for its design and ease of use, some users have noted minor concerns regarding port functionality, its tall size, and occasional heat buildup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,103 reviews
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Sold performer, 4 ports!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid performance, this modem is flawless and the bonus is it has 4 ports on the back not the usual 1. It’s very easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works as expected. The hardest part of the installation was the messaging from Comcast once connected to the Internet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router haven’t had any issues at all plugged it up called xfinity now my internet connection so much faster and no more rental fee .

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good 3.1 Modem

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I alwasy had used Motorola/Arriss modems, and now charter is requiring 3.1 modems to get 400+ packages and they do not note this on their site. They say you can still use a 3.0 modem, but then refuse to activate it. And the only in stock arris isnt approved in any market on charter. THis modem boots and connects pretty fast. I can see the 32x channels and 8 up where I am at. The pages are a bit snappier with latency, although I used to get 402-425 and now I get 380 ish. The modem say I have good signal, so not sure where that reduction of speed is.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Easy to set up

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Connected to my Cox service with no trouble. Works great with my gigablast service. I have always been happy with netgear equipment. Very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Great cable modem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect, haven't had any problems at all. Best Buy personnel brought it out quickly - no inside purchases at the time - courteous and quick

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Netgear

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Easy to use! I would highly Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Cable Modem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem is fast an can handle lots of connections. I usually have six video steams going at same time plus several phones an laptops no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fix Random Outages from your ISP

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do you keep getting random internet outages from your cable internet service provider? Buy this modem and try it out for a week to see if your connection improves. This is way better than the garbage modems your ISP sends to you, and if you're like me - your speeds will increase significantly. For best results, pair with a good Wifi 6 or Wifi 6E router for your home.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Speed

    Rated 5 out of 5 stars

    Great Modem

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fast, very stable connection. The Docsis 3.1 on gigabit cable internet is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Overall a great product

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem is fast, easy to set up and easy to use. I love the modern look. And the sleek design as it takes us less space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    This is a good one!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Does what it promises. Well priced.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great modem

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem. Works great with Xfinity. The m getting the high speed that I’m paying for. Pairs nicely with my new Linksys router.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Nice fast upgrade.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from my previous modem. Fast, easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Netgear nightHawke CM 1200

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Netgear nighthawks CM 1200 is very easy to set up and I have spectrum so far I had it for a month with no issue I would recommended

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Works great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy setup, works well, great improvement on our old docsis 3.0 unit. No issues getting it set up with our provider either.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 4 out of 5 stars

    Great modem! Don’t be fooled by the extra connects

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and fast. The extra LAN connects on the back are not extra router connections. They are used for multiple bandwidth inputs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Easy to setup and install

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to use on Xfinity internet. Plugged in and setup within minutes using the Xfinity app. No issues encountered so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    NetgrearNightHawk

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent help from Best Buy folks; was easy to setup and I'm getting sellar results. Wish I would of bought this months ago.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Brought my internet speed up to date

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been whining for so many years how slow my internet (between20-30mbps) was despite having a relatively recent wifi5 router and 100mbps download speed from my ISP. I haven't realized the culprit was my OLD cable modem whose maximum download speed was 30 mbps!! This modem brought it to 100!! 10 stars all around!

    I would recommend this to a friend