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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2103 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, consistent high speeds, and the painless setup process of this product. Users also frequently highlight the reliable connectivity and excellent signal strength throughout their homes. While the device is generally well-regarded for its design and ease of use, some users have noted minor concerns regarding port functionality, its tall size, and occasional heat buildup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,103 reviews
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Very Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to set up, works great and internet is super fast now.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked out of the box with no problems. I did have to call my service provider Sparklight to activate it, since their online activation didn’t work—kept giving an error message saying it wasn’t recognized as a modem they support (even though I had checked their list of supported modems prior to purchase), but I believe that was a Sparklight issue and not a Netgear one. They were able to activate it, and from the moment it started working it’s been great. Works well with our Orbi mesh system and has increased our speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Gets the job done

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new modem to replace an arris 6183 and went with this one. A little over kills since you can't use all 4 ports unless you get 4 IP address form cable provider. Easy to set up and my speeds are about the same but want all my devices on Netgear. Paired with R6700 AC1750 router and S8000 Switch. I stream Hulu and seems to have solved some buffering issues. All wired devices to stream. Could have saved $50 to go with one port.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Speed

    Rated 5 out of 5 stars

    FAST INTERNET!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow i did not believe how much a difference this modem made. I mated it with my EERO PRO and wow fast internet speeds and no connection lost or lag!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing speed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for high speed internet, a little bit expensive

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    fantastic

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic and is very easy to setup. Recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Pricey, but exceptional performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance, zero internet disruptions with five users streaming HD content or connected via VPN to remote desktops.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great speeds and a solid connection. Would definitely recommend this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this combination router/modem to allow me to discontinue paying rent on a similar product from my service provider. I checked my new service provider’s website for compatibility and I am positive that I made the correct decision. I’m happy to say I have not encountered issues with the performance of my system and it is paying for itself through reduced cost for my internet and cable service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 4 out of 5 stars

    Does what it supposed to do

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and does what it's supposed to do. Previously had Arris 8200, but was not fully supported by Spectrum. This is on their list.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Don't rent the cable's box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works beautifully and hook up was a breeze. I have two, one for my place and one for a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Great for my new gigabit serivce

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to manage and to setup (except for Comcast making life difficult). My speeds are as expected and I've only had to reboot once. Good product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stable modem so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up this modem to replace a Spectrum issued modem. The equipment from Spectrum was an Intel Puma based modem and I constantly was fighting with it. After getting a few replacements from them, I got tired of resetting everything every 2 hours. So far this modem has been much more stable. I don't see quite the speeds I had been seeing, but I imagine that is due to Spectrum having this device as accepted on network instead of recommended. The only real con for me is the price. Otherwise a solid modem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Easy Setup. Works well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy . Works well. Very good coverage around the house.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup
    Best Buy Employee

    Rated 5 out of 5 stars

    Great modem

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Definitely a great 3.1 modem and super easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Port functionality

    Rated 4 out of 5 stars

    Nice modem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice modem to get actual speed of the internet. Only problem is there is only one ethernet port is working. Other is disabled.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Good Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Made setting up internet with Midco easy!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Setup

    Rated 5 out of 5 stars

    very fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy setup. Previous router dropped its connection or restarted all the time. This doesn't. Hoping it will last me 10 years.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Increased our internet speed. Great product, highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy setup. Able to plug and play almost right away.

    I would recommend this to a friend