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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2103 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, consistent high speeds, and the painless setup process of this product. Users also frequently highlight the reliable connectivity and excellent signal strength throughout their homes. While the device is generally well-regarded for its design and ease of use, some users have noted minor concerns regarding port functionality, its tall size, and occasional heat buildup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,103 reviews
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great connections, love it! Works better than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great very fast would recommend this to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my net gear modem and it works wonderful and pairs well with my mesh system. Ease of use in a gig a world.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Works better than renting!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed and reliability! Had to restart the rented one almost every week... haven't had to restart this one in a month.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Easy setup Scorching fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best modem I have ever used. Getting closer to 1.5 gbps even though my connection through cox is suppose to be 1.0. Easy setup great modem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Netgear modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and it works great. Good quality product too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Netgear CM1000 is definitely the first step into the right direction for having a better, more stable speed performance and, while it may not be as compact as the Arris SB8200 (it also lacks the second Ethernet port), it is a more elegant device. Sure, this is definitely a future-proof cable modem, but taking into account the price of the CM1000 and the small availability of 1Gbps data plans, it may not (yet) be an attractive option for the average user (tech enthusiasts will appreciate it more).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 4 out of 5 stars

    Great modem.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was super simple to get set up for me and seems to work fine. Otherwise it's a modem, not much wow factor for modems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i only wish i had bought it sooner. easy setup and great performance. much better than what the cable company rents out to you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great works excellent. Needs to be reset sometimes. Other than that works really well. Speed is great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Champ with Power

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem , received speeds of 800 plus on average. Gaming and Streaming no problems on multiple tvs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    awesome fast modem

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast, works well with comcast, doesn't overheat, has been running smoothly for 2 years

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    nether nighthawk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install---have had it for several weeks now and no problems whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this unit for almost a year now. Works great and gets me super fast internet No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great as long as some can handle setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After getting a hold of tech at cable company everything works great and faster than the box I rented from cable company

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exceeds Expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best modem I've ever owned. For years I've used the standard Spectrum issued modem and no matter how many times I upgraded my internet speed (twice) I would struggle to get anything beyond 200mbs. With this new modem I am consistently getting 850-1000mbps. It makes gaming so much smoother!! Would recommend to anyone that has Spectrum as an internet service provider.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Best Speeds, Reasonable Price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stellar speeds, and no headaches for install. Great Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Netgear Nighthawk modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for ultra high speed internet service. Easy to install and configure. Works with Cox internet service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product in the nighthawk series. When you have anything that is a 2-in-1, such as modem router combos, always keep in mind that it will perform both of those functions well but neither one will be great. As an up and coming IT professional, I always recommend getting a separate modem and router devices for your home network. It will be a large upfront cost, but the performance and longevity will save you money over time.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Freedom from fees

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised and now we are finally free of paying the modem rental fees that come with our cable TV provider! To think, we paid $720 over the past 7 years for a modem that we were renting that sells for $50 brand new. Now we are unshackled from the ridiculous fees and our internet got even faster! The setup was almost instantaneous with the longest part being waiting on the phone to provide our ISP with the MAC address to be able to access the internet.

    I would recommend this to a friend