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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2101 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,101 reviews
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to get away from a dual modem/router system. This modem has worked great for my modest current internet speed. But it will continue to work if I need to increase my speed in the future. The setup was fairly straight forward. I did need my internet provider's assistance in setting it up (but this was easily done via online chat). It is a larger unit, but the design is sleek and I don't mind it being visible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Far So Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nighthawk cable modem has been good so far. No major problems with my internet or wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blazing fast speeds and a very easy setup. Can not complain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem was easy to install. So far I have not dropped service since I switched from the carrier provided modem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average internet

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but internet is spotty sometimes. No way to really see where the issue is is, but it hasn’t died yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great high speed modem.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup one I called my ISP to activate it. Super fast, has 4 ethernet ports. Works well with Netgear Nighthawk router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased online, i got it the next day, setup was easy, works great. Would definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Xfinity Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as expected. Easy flawless setup. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Operating as advertized

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Approx 7months and so far it has been functioning as advertised. I upgraded to xFinity 1GB service cause I also work out of the house. The download speeds depending on the internet test service used ranges from 600MB to 950MB downloads on Win10 systems. All connections have been stable and I have not had to reboot to resolve any connection issues. At some point would like to get a router with port aggregation to see if that would improve the bandwidth tests.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product but had to return

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is definitely worth the price. Mine works great. My buddy had me pick him up one this winter because his modem was having problems and this one helped but it was the wiring in the apartment so he had me return it by I still think a great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome modem. Much faster than mediacom modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster and more reliable than my old docsis 3.0 modem. Should definitely have cable technician check all your likes from the tap all the way to the house. Register your new modem with cable provider, hard reset your router, installing a new network from the ground up. Then have cable provider send a signal to the modem. You should be enjoying maximum potential bandwidth in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Want massive internet speeds? Get this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were having troubles getting the estimated bandwidth that Xfinity advertised. After doing some research we found that our old router had basically been outdated. We ended buying this router because it had the most channels allowing for more devices (which we have A TON of) to receive the full amount of bandwidth. Once we hooked this up, our main line coming in went well past what our estimated internet speed for our broadband package was supposed to be! Well worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well and easy to install. I bought the eero router with this and those 2 work great hand in hand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and is future proof. 100 meg connection and I'm actually getting 125 meg.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Netgear cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Netgear C6300 after the firmware issue finally caught up to me and it pretty much died. This new modem has shown to more capable though as I am now getting the full 200mbps and a little more than the previous combo router/modem mentioned. Luv it!!! No issues so far and paired it with a Linksys ax1800 which are definitely sufficient for my current internet speed and more if I decide to go gigabit with Cox.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nighthawk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to start and it WORKED!!! I'm getting my top speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential WFH video conference tool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't think I needed a $200 modem. Then, my wife and I both started working from home. She is teaching school in the den, making long video conferences with her students and sharing videos with them, while I am also running two laptops and having video calls with colleagues and clients. The old modem couldn't keep up. This one is a beast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the upgrade, solid unit

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to setup and the performance in the initial 5 months has been excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great modem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and likely the best DOCIS 3.1 model around. Setup with Xfinity cable was easy, as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    FYI it doesn't support voice services!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disclaimer - I have comcast bundled voice that I don't use so I bought this modem thinking it would be fine, it is fine, but it is a pain to set up with the presence of voice service on your account, even if it's unused. I know some reviews said this was easy to setup but that wasn't the case for me at all. We have Comcast internet (600mpbs), voice and tv bundle, but we have never used the voice service. Tried to set it up on my own with no luck at all. A call to comcast automated service, as usual, is a exercise in frustration. First they tell you what you already know, that your comcast modem is disconnected. Second, they force you to go through a ten minute reboot process even though that's not what you're trying to do. After the ten minutes they send a text saying they'll set up an appointment with a tech. Ignore the text and just call back. Press zero a few times and just say "speak to agent" a few dozen times and you'll get through to someone. The tech was able to add my modem after an hour (no exaggeration) but he wasn't able to remove my comcast rented modem. The reason for this is because I have a voice service and removing the only modem that provides that service is not allowed. Naturally. I have a call with comcast today, again, to remove their modem but it sounds like I'll have to take the voice service off the bundle to make it work. I'll report back. Despite all these headaches my connection is much more consistent with the Netgear modem and so far haven't had any packet loss or random drops. If you don't have a comcast triple play modem already set up this would be a breeze to get going.

    I would recommend this to a friend