Customer Ratings & Reviews

If you’re looking to get your own equipment for Xfinity internet this is it. I’m now saving $320 a year and I have a much more user friendly setup. Best Buy had the best price and Recommendations to optimize my purchase. Pair with ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Router if You’re an online gamer.

This was a bit more expensive than other cable modems in stock, but I think it was worth it. It is easy to connect to and easily accommodates wired and wireless connections. The display lights work and it has a power switch. That feels better than unplugging and risking an arc. It also plugged into the slowest and fastest speed packages from Xfinity

Works really well and easy to install. I bought the eero router with this and those 2 work great hand in hand!

Replace an older Netgear router that was on the fritz. I have a 1Gbps plan with Astound out of the Chicago area, and this modem pulls that without a problem. The only downside is that the extra Ethernet ports intended for 2.5Gbps will continue to go unused, so this router might be overkill in comparison to other DOCSIS 3.1 routers.

Works well! See easy to set up and great internet speed

My old modem stopped working and not wanting to rent a modem, I bought this one. I had a little trouble setting it up so I went back to the store and was given clear instructions from a very helpful salesperson. It works great!

Blazing fast speeds and a very easy setup. Can not complain.

Works great as expected. Easy flawless setup. Highly recommended!

Upgraded from the Netgear C6300 after the firmware issue finally caught up to me and it pretty much died. This new modem has shown to more capable though as I am now getting the full 200mbps and a little more than the previous combo router/modem mentioned. Luv it!!! No issues so far and paired it with a Linksys ax1800 which are definitely sufficient for my current internet speed and more if I decide to go gigabit with Cox.

It works great and is future proof. 100 meg connection and I'm actually getting 125 meg.

Works great and likely the best DOCIS 3.1 model around. Setup with Xfinity cable was easy, as expected.

I didn't think I needed a $200 modem. Then, my wife and I both started working from home. She is teaching school in the den, making long video conferences with her students and sharing videos with them, while I am also running two laptops and having video calls with colleagues and clients. The old modem couldn't keep up. This one is a beast.

Disclaimer - I have comcast bundled voice that I don't use so I bought this modem thinking it would be fine, it is fine, but it is a pain to set up with the presence of voice service on your account, even if it's unused. I know some reviews said this was easy to setup but that wasn't the case for me at all. We have Comcast internet (600mpbs), voice and tv bundle, but we have never used the voice service. Tried to set it up on my own with no luck at all. A call to comcast automated service, as usual, is a exercise in frustration. First they tell you what you already know, that your comcast modem is disconnected. Second, they force you to go through a ten minute reboot process even though that's not what you're trying to do. After the ten minutes they send a text saying they'll set up an appointment with a tech. Ignore the text and just call back. Press zero a few times and just say "speak to agent" a few dozen times and you'll get through to someone. The tech was able to add my modem after an hour (no exaggeration) but he wasn't able to remove my comcast rented modem. The reason for this is because I have a voice service and removing the only modem that provides that service is not allowed. Naturally. I have a call with comcast today, again, to remove their modem but it sounds like I'll have to take the voice service off the bundle to make it work. I'll report back. Despite all these headaches my connection is much more consistent with the Netgear modem and so far haven't had any packet loss or random drops. If you don't have a comcast triple play modem already set up this would be a breeze to get going.

Would suggest this to anyone needing a new modem.. easy to install and able to handle fast speeds

Took several tries and numerous calls to tech support to get it up and running. Had problems recognizing the Spectrum cable hardware necessary for it to contact the Internet. The case is misleading, there are 4 Cat5/6 cable plugins on the back, BUT, only the top 1 works. I can not figure this one out, why have the 3 other plugin?? It would be nice to have multiple plug ins for multiple eithernet/wifi routers. Now that would be cool.

Super easy to setup and the performance in the initial 5 months has been excellent.

Fast works great with my Orbi mesh system. Providing strong signal throughout 5400 sq ft

Had an Arris G36 surfboard and due to Comcast's recent security changes it had issues staying connected. I opted for this and it is nothing short of amazing. If you have Xfinity Gigabit service you need this modem cupled with their Nighthawk Router.

Blazing fast! Worked right out of the box. Much better than renting from the cable company.

Awesome modem. Using it for Spectrum internet service. Initially tried to registered it thru the automatic modem registration but told me it was not compatible. Decided to call and they where able to register it right way. Took less then 5 minutes. I have internet ultra and it is rated for 400 down 20 up. Was getting about 350 to 400 down using original Spectrum modem. After the upgrade im getting 470 down and 25 up.