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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2101 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,101 reviews
  • Rated 3 out of 5 stars

    The product works but not as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this cable modem to replace the one provided by my ISP, it was advertised by both Best Buy and Netgear that the 4 ethernet ports are usable right off the bat but what they failed to mention is that you must have 4 separate static IP addresses which not every ISP provides. Basically this is meant for businesses with servers or printers, not for your everyday home life. You would have to purchase a separate router with 4 ethernet ports to add 4 ethernet cables. The speed is fast but not being able to use all 4 ethernet ports off the bat, means that you're better off purchasing 1 with a single ethernet port and use a switch or a router and save a hundred dollars or so

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good modem - if it works!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice modem, though it took 2 of them to work! Bought first during the pandemic, but never used... Found it was a dud, and had to buy a 2nd, as first one no longer under warranty, though never used( 2nd one works great! But took visit from cable company to straighten this out.... I paired it with a new Nighthawk router - great combination

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last two modems we’ve purchased have been NetGear. We’ve been very happy with its speed & reliability.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far seems good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had it for a couple of weeks. So far it seems good. I am having difficulty getting the 1 GB speed. I got it when I activated the Modem but the next day it dropped to 300 and I have not been able to get it back to the GB speed. The problem seems to be with Comcast. Will update if things change.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not quite sure why the ethernet ports aren't effective. The router I use (also netgear) works fine with it, but close to nothing else will. Thankfully, the router I purchased has ethernet ports that work, but given it connects to the modem, which then acts as a splitter for the ports, there may be a priority port issue on the modem? Will probably have to look into, but everything works fine as it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is great! Setup is easy! I wish I had moved from my xfinity modem sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable brand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It delivers the speeds you paid for and gives you a very reliable signal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up and have it paired with the nighthawk ax11000. Blazing fast speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cable modems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, have used Netgear products products for years. No issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded to gigablast and the speeds are amazing. This modem is doing a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the whole house and its super easy to setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Modem!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Modem for my office, Very fast and was super easy to set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles fast internets and installs easily. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem for those looking to upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got tired of “renting” my spectrum issued modem so bought this one and never looked back. The app is pretty easy is to use and gives you full control. Even gives you the option to make guest wifi, which is definitely helpful when we have parties with lots of guests.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast cable modem. Very reliable connection as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with this modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to connect and configure. Happy with this purchase and so far the speeds have been amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy peasy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, easy setup, and reliable thus far. Doesn’t take much to get it going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear NightHawk Modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome performance. Completely compatible with all other installed devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working great. I upgraded to 1gig speed with WOW.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great. I upgraded to 1gig speed with WOW. I would recommend this for high speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speed and easy installation. Capable of providing internet for the normal household functions.

    I would recommend this to a friend