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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2103 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, consistent high speeds, and the painless setup process of this product. Users also frequently highlight the reliable connectivity and excellent signal strength throughout their homes. While the device is generally well-regarded for its design and ease of use, some users have noted minor concerns regarding port functionality, its tall size, and occasional heat buildup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,103 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Unlock faster speeds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing speeds. This is the only reason I’m somewhat satisfied with Spectrum. This router has unlocked exponentially faster speeds than the basic rental equipment. Don’t be discouraged if it shows as unsupported when you try the self service activation portal. I had to call them to activate it which took a while, but it’s 100% worth that small inconvenience.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    excellent modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Flawlessly easy install Hasn't dropped the connection even once Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Buy this thing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and getting much quicker speeds then with the Cox rental modem!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great.. it's very fast and reliable.. the name says it all net gear is very good

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great modem for those looking to upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got tired of “renting” my spectrum issued modem so bought this one and never looked back. The app is pretty easy is to use and gives you full control. Even gives you the option to make guest wifi, which is definitely helpful when we have parties with lots of guests.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to set up, increased my internet speeds by a nice bit. I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Cable Modem

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. No issues. Easy set-up, even with Comcast internet service

    I would recommend this to a friend
  • Cons mentioned:
    Port functionality

    Rated 4 out of 5 stars

    Fast but not what I expected

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong, but misleading. This modem really only has one usable port dispite having four. It took a day off searching forums to discover that. The instructions are not straightforward for everyday people. The others are for more complicated serious daisy chaining multiple Nighthawks. A switch is needed or direct connection to a WiFi router to connect multiple devices to the internet.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent modem!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this but made the mistake on my end of not paying attention when I was in a hurry to get in and out of the store. Ihave had this previously and loved it but where we live now, our area has mostly DSL still and unfortunately it's really hard to find modems in stores so I had to return this.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    My own cable modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this cable modem since 4/21, so this review is based on long time usage. I work from home, at least 10 hours daily, so uptime and connectivity reliability are very important to me. This cable modem works fairly consistently and I am getting the upload/downloads speeds that I purchased from my cable provider.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Awesome modem!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set was easy and performs very well with higher speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is pretty good. It's super fast and gets and job done.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up! Speed is excellent! I would recommend it to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Can't go wrong

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as designed, yet to try the 4 ports for my 4 different IP connections... Internet provider is having hard time to speed up connection, and they are working on it still. (Spectrum is my provider) but it does connect up. Waiting for the 4 gig service, so the 4 ports can split it to 1 gig each :-) Buying for the future, updating to doxis 3.1 from 3.0

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is a beast and it does deliver the speed it advertises. Sleek look as well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Over 2gigabits on Comcast using correct speed test

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup. Wasn’t getting full gigabit speed so had Comcast come out. It turns out I was actually getting 2 gigabits. What they don’t tell you is that the SoeedTest site doesn’t support gigabit speeds for testing. You need a speed test website made for business speeds. I went to the one one the Comcast business site and was regularly pulling between one and two gigabits.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Big upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. This device has improved why download speed drastically.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem! Works as intended and doesn’t cap my internet soeed!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cant go wrong

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to use with our Gig internet speed. Of course our provider tried to tell us this modem wouldn’t work but little did they know their list was outdated and this model was brand new at the time. Works flawlessly and provides a great option to renting when paired with an excellent router.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome router, It works great and much faster then the cable companies.

    I would recommend this to a friend