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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2103 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, consistent high speeds, and the painless setup process of this product. Users also frequently highlight the reliable connectivity and excellent signal strength throughout their homes. While the device is generally well-regarded for its design and ease of use, some users have noted minor concerns regarding port functionality, its tall size, and occasional heat buildup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,103 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    EXCELLENT MODEM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Modem is EXCELLENT! It will pull every megabyte available from your Internet Provider that they allow through. INCREDIBLY dependable; no need for a power reset for nearly a month and is always pushing top performance. I HIGHLY RECOMMEND This Modem. The price is high, but it does pay for itself with what it can provide and dependability.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compatible with Comcast gigabyte service. Dived all our previous issues.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Best modem I’ve had so far.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Works flawlessly. I had the arris sb8200 before and always lost connection multiple times through the day. Have not lost connection with this and it’s been a month. The arris had issues out of the box. Thought it was the router. Replaced it and still had issues. Replace the arris and haven’t had issues yet. Recommend for everyone with gigabit internet.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Best investment for better internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than what Comcast provided. Haven't had any drops in my internet

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Super fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great a super fast! Have had for over a month now and works great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a breeze to set up and it works perfectly! Would buy again in a heartbeat!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A nice upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Internet provider will no longer be supporting my old DOCSIS 3.0 modem-- upgraded to this Nighthawk DOCSIS 3.1 - wow ... this modem smoked my old modem -highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    NETGEAR - Nighthawk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DOCSIS compliant cable modem with 4 Ethernet ports works great and has had no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Working great.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's not to like. It works flawlessly. Only 1 output, which is what I wanted, because I purchased a powerful wifi router. So the modem stays open, but my Router is a Firewall to my LAN, with software firewalls on all my computers which are of course password protected.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Speed

    Rated 5 out of 5 stars

    Great performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast speeds and connectivity with our Xfinity internet

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Setup

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect and set up. Easy to link to Spectrum.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Fast Modem. Saves money from renting.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great. The Setup was very easy and instruction were easy to follow.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product reliable easy to setup not to bulky .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great modem, netgear is holding it back

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wan aggregation is having issues with this device and the SB8200 arris as well, after awhile the connection drops to 20mbps then you need to reset. Usually this occurs every 4-8hrs. If you simply disconnect the cable of one port and reconnect it is back to normal. On single port non aggregated mode the modem is flawless, operates at close to max theoretical speeds with fairly low latency.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great ! Fast speed, happy with the quality of this product!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Netgear modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made, easy to set up and great performance. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Mr joe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good have no issues with my internet and have much faster speed

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Netgear products. Moved from DOCSIS 3.0 to 3.1 what a difference !, my internet connection improved immediately. Be aware this modem has 4 ports for AGGREGATION, if your wireless router does not have the option you can only use 1 port, (IT'S NOT A HUB/SWITCH). If you don't have AGRREGATION capability buy the CM1000 you can save extra bucks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average internet

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but internet is spotty sometimes. No way to really see where the issue is is, but it hasn’t died yet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product, just not for normal home use...

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem but unless you're going to have multiple IP addresses from your ISP, this product unnecessary for normal homes. I wish Netgear did a better job at telling you that before purchasing, like "hey, if you're going to have a small business and have multiple IP addresses coming from your ISP this is good". Still, its good product just not for single IP homes.

    No, I would not recommend this to a friend