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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2103 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, consistent high speeds, and the painless setup process of this product. Users also frequently highlight the reliable connectivity and excellent signal strength throughout their homes. While the device is generally well-regarded for its design and ease of use, some users have noted minor concerns regarding port functionality, its tall size, and occasional heat buildup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 2,103 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem reliable performance. Great design and not bulky

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was very easy to install. It works great. Strongly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replace xfinity cable modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this cable modem to replace xfinity's cable modem. It will save me $16 a month and will pay for itself in less than a year with a gift and sale price. Works great can't tell the difference.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Thumbs Up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Works fantastic. Glad I made this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Lightning fast speeds! I would recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netgear has quality modems and routers. This modem I bought a couple of months ago since I just moved and hadn't found my other Netgear modem. Of course I found my modem after I bought the new one. I kept the new one however since I get higher speed internet up to 1200 Mbps and this modem is an upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Easy to install!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Internet is working great! Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 4 out of 5 stars

    Good and fast modem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem fast and easy to setup. SO far has been working nice and worry free

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Works Great, Easy Set-Up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great, Easy Set-Up! Been a Netgear user for several years.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great cable modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem works great, and I've combined it with my ORBI mesh network, so now I have really fast wifi. The COX combo modem & wifi, ran really hot, and was really slow, so replacing it with this Nighthawk worked great. You will need to register the modem with COX, or whatever service you use. I'm really happy, and would recommend this modem!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Speed

    Rated 5 out of 5 stars

    awesome netgear Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed and many connections for equipment. wired or wireless

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Great performance. Super - easy setup.

    I would recommend this to a friend
  • Cons mentioned:
    Port functionality

    Rated 3 out of 5 stars

    Only 1 ethernet port is supported for IP address.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "NETGEAR - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem" works but not for what I needed. It advertises 4 ethernet ports for use, but in reality you can only use 1 port for an IP address. You have to have another device to have that other device generate IP addresses for you. So I had 4 items I wanted to connect and couldn't. That is why I have given it 3 stars for not properly advertising what the 4 ethernet ports are capable of doing. Right not (6/23/2023) Cox internet has a deal if you go into the store they give you a all in one Gateway as well as a free camera AND they lowered my bill for the next two years! Couldn't pass it up so I took this one back.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 4 out of 5 stars

    Good upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works great. Improved our internet life.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Quick and solid modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace my old modem. Very speedy and does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best modem if you have 300mbps or higher internet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this a few days ago, as our internet provider just went up to 400mbps for my plan (they also offer a 1Gbps plan which this modem will handle as well). Was using a DOCSIS 3.0 modem which only did up to 300mbps. I've had my own IT business for over 20 years, and this is by far the best modem I've ever had the pleasure of laying my hands on! Would definitely recommend!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Many uncorrectables and errors

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this modem at the start of the COVID lockdown. Had been working fine until this past November. I had many (thousands) of uncorrectables, lots of lag, and multiple loss of internet lasting as long as 30 min needing a modem reboot. I thought that the unit went bad so I replaced with the exact same modem (CM1200). My problems did not resolve so I exchanged with anothr one (on 3rd unit)! I had a Comcast/Xfinity tech come to check my system but he could not find anything wrong. He said that he researched my modem and problems associated with it before coming to my house. He found many complaints exactly as mine. He said that eventhough the box said it was compatibe with Xfinity, Netgear contacted them to say there was a problem with the modem & they are working on a fix. He suggested to buy another brand (Arrxx). In his experience, they are "rock solid" and has hardly any problem with Xfinity system. I bought their latest modem (S33) and have had ZERO uncorrectables, log errors, and disconnects! I gave 2 stars because the CM1200 had LAN port aggregation (802.3ad), not to be confused with WAN Aggregation. The S33 doesn't :( With the original unit, I found that the extra ethernet ports on the CM1200 allowed me to attach an ethernet switch. When the problems started to happen, I could not use the extra ports on the back of the CM1200. I could only use it for WAN Aggregation. Note that I pressed the reset button on the back of both units and it did not help. I suspect a firmware update had closed that option and also started all the problems. I have had problems with Netgear Orbi routers (RBS850) also so I will be staying away from this brand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Great Modem!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was easy to install - and lightning fast!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speed and easy installation. Capable of providing internet for the normal household functions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    More speed more high

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It speeds up a lot Nd very fast. Doesn’t lack nor any problems

    I would recommend this to a friend