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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2101 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,101 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works really well, haven,t run into any problems even after moving from one house to another. keep in mind that it doesn't have built in wifi but I got a router to go with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up works well with no issues. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great! Ditch your provider’s generic one.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! We have used it with Linksys and eero routers and up to 1 gb internet plan. It’s been solid and a great investment instead of paying to lease one from your provider.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Netgear Modem is SOLID!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nighthawk modem was a great choice to use with my current provider (WOW) & owning it saves me on my monthly bill. Based on the current offering this unit should cover our download speed needs for the next 4yrs. I read that it runs a bit hot so I bought the GEEK SQUAD protection plan for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesomely fast and dependable as desribed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. My old Docsis 3.0 surfboard had gone from 100 mg down to 27ish. Called my local provider (Carolina Mtn Cablevision who are awesome BTW), got it provisioned with MAC address and was back on 100 mg in 3 minutes! its been 4 weeks and ive never had to reboot it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not what I was really shopping for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While not exactly what I had wished for, the sales person indicated that this is what I needed. However with this lack of understanding I was left with having to purchase a WIFI product since I was replacing my XFinity Modem that was WIFI capable. Still this is a very good fit for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced a motorola surfboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good been using it for 3weeks now with no problems or drop outs. Seems pretty solid . Sits upright so that helps with heat dissipation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an identical unit which failed a little more than a year after I bought. Just after the warranty expired, of course. I bought a second identical unit because I was happy with the first one until it failed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    May be an over kill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. However it may be an over kill for current standards since as far as I know no ISP provides internet speeds higher than 1GB (I may be wrong). Also there are 4 ports at the back of which you can only use one currently. Based on my answer from technical support the other three are for future use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nighthawk = Excellent performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance. Had to have a call with the Netgear customer service to help with setup but they were easy to work with and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this when you're annoyed by xfinity

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has link aggregation which is cool, my router cant handle it but cool for the future. very fast and never has given me trouble. Got this modem in 2020 and it is still highend consumer stuff which makes the purchase feel even better,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Night hawk.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My total tech guy came to the house! My total tech guy answered all of my questions! My total tech guy was on time and courteous! My total tech guy made recommendations and was very detailed in how the equipment would work for me in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Item was as described and easy set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our last modem started overheating so we decided it was time to upgrade our modem and router, after doing my research this was by far the best modem to go with our new nighthawk router. The setup was quick and easy and modem has worked great with our new router. No problems with any heat build up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cable modem to end cable company charges.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to stop relying on the Atlantic Broadband/Breezeline/Metrocast/Comcast hardware. Paired with a good mesh router and you're golden. I opted for nighthawk all around. I haven't had a complaint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded to this modem after my 6yr old modem died

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One day my 6 yr old modem just died and stop working. Needed to get a new modem and so I chose this one based on prior reviews and the fact that this was one of the modems recommended by Xfinity. Very easy to set up and get me back online so I can WFH.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem to replace a cable company rental. Setup was so easy. One call to the cable provider and it was up and running on the first try. Good stable connection, and at the speed I am paying for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good modem, but not a switch, get single port unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good modem. Works well with Cox gigablast in OKlahoma. It’s not 5 star rating since ports 2,3,&4 are basically useless unless you are into and know what port aggregation is. It will not act like a switch, like I thought it would. Shame on me for not knowing more before buying. The documentation on the box and in the product description is less than useful. Netgear customer support will help but they are slow. The forum is best to get info or help. I would recommend the single port modem to anyone and save yourself $40 and the aggrevation of the 4 port device Modem works very well when paired with a Google Nest router and point.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Now I Can Use Xfinity

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had another Netgear Product that Xfinity had on their website as compatible with the 1 G/S service. It wasn't. I had a tech come out and try to figure out what was wrong. Nada. Finally, I just ran to Best Buy and got this one. Plugged it in, and wala! Internet and television were working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Net gear is for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since net gear is the only product I’ve ever used it’s the go to for me. It’s never let me down so this is what I’ll stick with. Never had a problem with lagging or buffering has never been a problem it’s the best for me

    I would recommend this to a friend