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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2103 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, consistent high speeds, and the painless setup process of this product. Users also frequently highlight the reliable connectivity and excellent signal strength throughout their homes. While the device is generally well-regarded for its design and ease of use, some users have noted minor concerns regarding port functionality, its tall size, and occasional heat buildup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 2,103 reviews
  • Rated 4 out of 5 stars

    Great speed but additional LAN ports are useless

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speeds, however the additional LAN ports on the back are not for routing options. Was not aware of the initially. I ended up requiring a gigabit switch as well in order to divide my LAN. This was not clarified in any of the information I had read when researching this device.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome Modem from Netgear

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great cable modem for anyone that has high speeds such as 1gig download. This works perfectly fine with lower speeds as well but for my purchase I got it because Mediacom requires Docsis 3.1 for their internet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased my own cable modem, recently had to get Comcast and didn’t want to pay their dumb rental fee so I went with this modem. So far this thing has been awesome! It hands down is out performing the crappy modem that Comcast tried to stick me with.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Upgrade from 3.0

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were having slow internet and the cable people told us we needed to upgrade from a 3.0 cable modem to a 3.1. We did that and had a new cable line installed to the house and now our internet is the fastest we have ever had. We have to give some credit to the modem so Rah!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast, solid performance!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently replaced standard Comcast modem with this blazing fast modem & mesh wi-fi (Orbi) system to improve Reception for streaming video and TV. The picture, especially of 4K streamed shows is now excellent and solid.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Replaced a motorola surfboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good been using it for 3weeks now with no problems or drop outs. Seems pretty solid . Sits upright so that helps with heat dissipation.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and stable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was recommended by a college to use NETGEAR Cable Modem. After using it, it does provide me with a mush faster and more stable internet connection than using a centuryLink modem

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nighthawk = Excellent performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance. Had to have a call with the Netgear customer service to help with setup but they were easy to work with and efficient.

    I would recommend this to a friend
  • Cons mentioned:
    Port functionality

    Rated 4 out of 5 stars

    Great modem but most services not ready for it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem. Problem is that most ISP are not ready to offer multiple line IN for service. Dont get confused with network ports in the back. You can only use one of them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear modem

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Super easy to install. Have been using for nearly two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an older Netgear modem. Excellent Docsis modem with plenty of bandwidth capabilities. A little pricy, but it’s worth it for a reputable brand.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Stable Beast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a 1 Gig plan and this modem had no issues giving me 900+mbps hardwired. On contacting my service provider they told that the benchmark was 800 mbps so 900 is good else I should get their modem. I had no issues with this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Once up and running it is a workhorse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not automatically connect with Xfinity. Automated Xfinity workarounds did not work. Frustration set in but determination took over and a human support contact was finally reached and just like that (snap) it connected and has worked great since then.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy setup once COX finalized the connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was recommended by my CIO and it has performed as described. Efficient setup process once I was able to get COX to finalize the connection they indicated said they did in the store. COX was the problem, not NETGEAR.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gigspeed modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem perform well with Xfinity blast plus internet connection. Though three out of four Ethernet ports not in use for home user or single line internet subscriber. Overall, getting avarage 400mbps on router input. Happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    New Modem Not the Solution to Network Issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased product but did not install at the recommendation of Geek Squad advisor. Given the network issues we were having he suggested keeping our current modem and consider installing an EERO mesh system instead which has worked better than expected.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great for gamers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing i bought for my internet! Internet runs smoothly with no interruptions! I have 3 kids who game and absolutely love this router!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Needed to upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet provider increased my speed and my old modem wasn’t able to process the higher speed. This was one of the recommended models and it has worked perfectly. It was one of only 2 left in the store. Took less than an hour to switch out and reactivate internet service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Replaced a Aris that was having issues with cable

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used netgear routers for years and loved them. I was having issues with my Aris modem (not sure if it was Comcast or the modem) but elected to try this modem and upon install my problems went away. It has been months now and no issues with my 1 Gig service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great modem!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable! My wife and I work from home and are working off servers and video chatting regularly because of it. This modem has improved the reliability of our connection.

    I would recommend this to a friend