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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2101 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 2,101 reviews
  • Rated 5 out of 5 stars

    She cranks, until the warranty expires...

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for the money according to reviews. I had the previous model from 4 years prior. I purchased an extended 4 year warranty, and it quit 4 years & 4 months later. So didn't bother with the warranty this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my arris 6190 with this. Works awesome.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my arris 6190 with this. Works awesome. Had the 6190 right at 1 year but wouldn't stay connected to Cox without multiple resets almost daily after only 9 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, easy setup and reliable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Getting much faster speed and less larency than previously seen with my old modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an older Netgear modem. Excellent Docsis modem with plenty of bandwidth capabilities. A little pricy, but it’s worth it for a reputable brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Modem from Netgear

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great cable modem for anyone that has high speeds such as 1gig download. This works perfectly fine with lower speeds as well but for my purchase I got it because Mediacom requires Docsis 3.1 for their internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cable modem if you have a router

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great cable modem for DOCSIS 3.1 (Comcast Xfinity in my case) if you don’t need a router (I have my own separate router). According to data I read online, it is preferable to have a separate modem & router instead of an all-in-one so that’s what I did. Working great so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gamers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing i bought for my internet! Internet runs smoothly with no interruptions! I have 3 kids who game and absolutely love this router!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previous purchase the Nighthawk AX6 WiFi Router i was very happy with Netgear . For an additional upgrade i purchase the Nighthawk Router . The reason for this purchase was i had a Norton Core, which as of 1/22 is going to be discontinued.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 3-years old Arris modem for Xfinity. Thought it was good enough but never able to get the max speed allowed in my plan. Tried it with this modem...and WOW! 2x download and exceeded a little bit of the max speed paid for. Glad to make the switch! Luckily Best Buy had a sales as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing modem for gamers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you want a hassle free purchase then best buy is the place. I got my order home delivered in less than 18 hours from time of purchase was originally told 3 days but it was a very welcome surprise. Great modem for gaming and handles a bunch of devices at the same time rather easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased my own cable modem, recently had to get Comcast and didn’t want to pay their dumb rental fee so I went with this modem. So far this thing has been awesome! It hands down is out performing the crappy modem that Comcast tried to stick me with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great speed but additional LAN ports are useless

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speeds, however the additional LAN ports on the back are not for routing options. Was not aware of the initially. I ended up requiring a gigabit switch as well in order to divide my LAN. This was not clarified in any of the information I had read when researching this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Threat for Cable Company Call Center Careers

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable company cable modems kept me on the phone constantly with their call centers. Got this made the call to activate and ONE YEAR later and I have made ZERO CALLS to restore Gigabit Internet Service. Think about never having to call for Internet support again - one and done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade from 3.0

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were having slow internet and the cable people told us we needed to upgrade from a 3.0 cable modem to a 3.1. We did that and had a new cable line installed to the house and now our internet is the fastest we have ever had. We have to give some credit to the modem so Rah!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as advertised. Took awhile to set up due to Xfinity’s inability to connect it. Much faster than old Xfinity modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, solid performance!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently replaced standard Comcast modem with this blazing fast modem & mesh wi-fi (Orbi) system to improve Reception for streaming video and TV. The picture, especially of 4K streamed shows is now excellent and solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has been one of the greatest additions to the house. With working from home and have teenagers and there gaming events. This was much needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and stable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was recommended by a college to use NETGEAR Cable Modem. After using it, it does provide me with a mush faster and more stable internet connection than using a centuryLink modem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable! My wife and I work from home and are working off servers and video chatting regularly because of it. This modem has improved the reliability of our connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically a plug and play set up. Had to replace a combined modem router damaged by lightning. This was easy to set up. Purchased separate mesh router this time.

    I would recommend this to a friend