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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2101 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,101 reviews
  • Rated 5 out of 5 stars

    Stable Beast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a 1 Gig plan and this modem had no issues giving me 900+mbps hardwired. On contacting my service provider they told that the benchmark was 800 mbps so 900 is good else I should get their modem. I had no issues with this modem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great modem but most services not ready for it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem. Problem is that most ISP are not ready to offer multiple line IN for service. Dont get confused with network ports in the back. You can only use one of them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup once COX finalized the connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was recommended by my CIO and it has performed as described. Efficient setup process once I was able to get COX to finalize the connection they indicated said they did in the store. COX was the problem, not NETGEAR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Modem!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem! I bought this to replace an older Nether and I’m glad I did. This modem has given me zero issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gigspeed modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem perform well with Xfinity blast plus internet connection. Though three out of four Ethernet ports not in use for home user or single line internet subscriber. Overall, getting avarage 400mbps on router input. Happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Once up and running it is a workhorse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not automatically connect with Xfinity. Automated Xfinity workarounds did not work. Frustration set in but determination took over and a human support contact was finally reached and just like that (snap) it connected and has worked great since then.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Spectrum

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new modem afrer returning spectrum theirs. This worked better and did not have any issues with random disconnects while working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Xfinity internet, so far no issues and easy to setup and cinfigure my own password.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Modem Not the Solution to Network Issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased product but did not install at the recommendation of Geek Squad advisor. Given the network issues we were having he suggested keeping our current modem and consider installing an EERO mesh system instead which has worked better than expected.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It is fine

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fine as fast as advertise. but it would be great if i could connect two ethnernet port from modem instead of connect to router and then from router to my pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great solid modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    old cm docsis 3.0 fried in February after 7 years. Bought this, went gig blast on cox. Fast speeds. Then I upgraded my mesh/orbi a month later. Great speeds and coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced a Aris that was having issues with cable

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used netgear routers for years and loved them. I was having issues with my Aris modem (not sure if it was Comcast or the modem) but elected to try this modem and upon install my problems went away. It has been months now and no issues with my 1 Gig service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome modem

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing device. It is very easy to use. It looks great. It is made of quality materials and should last for a very long time. I would recommend this product to anyone. It’s a great gift option for anyone that needs faster internet speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed to upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet provider increased my speed and my old modem wasn’t able to process the higher speed. This was one of the recommended models and it has worked perfectly. It was one of only 2 left in the store. Took less than an hour to switch out and reactivate internet service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    lost in space (us) not the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hello, Seems like a great product, but i did not buy it. Read specs about it after the wife bought it , and brought it home. We had our modem die, heard a pop in the DLS modem unit and off went the internet. She bought this on her own, thinking this was to solve the issue, but we have DSL and not cable connection. Best buy took the return back, and she said they were very nice and helpful, but did not carry / or sell sell DSL modems. She did not ask for assistance, for she was in a very hurry. If you dont know about something, just ask one of their staff, the will answer your questions and inform you. I am not a teckie, and, dont go there that often, but when I have been in the store, they have answered my questions. if we moved into current decade, seems this cable modem would be a way to go. got to have the service first to support it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem on 01/09/24 to go with my Netgear 850 router. After using it for 30 days, I am well satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spilled water on my old one and needed a quick replacement. I get speeds slightly above what I pay for with spectrum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well made, easy setup.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup on my Xfinity system. I thought I might use the extra LAN ports, but haven’t needed them yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exellent router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior to my purchase, I had frequent WiFi outages which I fixed by unplugging the old modem for 15 seconds. I have had NONE since I bought the Nighthawk modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge upgrade!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very impressed with the speeds I’m getting off this modem. I paired it with the eero mesh wireless routers and all my WiFi devices download Apps almost instantly. My PlayStation downloads take less than half the time as they were averaging before. Definitely a must buy!

    I would recommend this to a friend