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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2103 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, consistent high speeds, and the painless setup process of this product. Users also frequently highlight the reliable connectivity and excellent signal strength throughout their homes. While the device is generally well-regarded for its design and ease of use, some users have noted minor concerns regarding port functionality, its tall size, and occasional heat buildup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,103 reviews
  • Rated 4 out of 5 stars

    Great modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem, easy install, cox did not allow for self install so dont try it yourself just call cox right away, I wasted time thinking it didn't work with cox doing self setup

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Cable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and the quality of the signal is excellent. Connecting the extenders was easy and gave a good signal throughout my home

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Compatible with my system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was compatible with my Midcontinent subscription. It was relativity easy to set up with a little help from Midco. So far I have had no troubles with the modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    NETGEAR-Nighthawk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my Netgear Nighthawk for my console gaming platform. Since using the product it has delivered excellent fast speed service for gameplay.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Netgear Nighthawk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely one of the best items I ever purchased. I finally got smart and stop renting my modem from the cable company. I bought the Nighthawk and I was so upset I didn't know about this earlier. My internet is so fast . Buy this item right now..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good bu complicated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable, I’m still trying to connect my ps4 directly to the modem because it is wired to my router and the ps4 can’t recognize the internet when plugged to the modem. It also took 30 minutes for Comcast to recognize the modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    amazing modem hands down

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reat amazing modem finally getting the speeds that were paying for easy simple to install

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works with Mediacom.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced their modem with this Netgear and an Eero system and the improvement was drastic. No problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid little Netgear

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a pretty good modem overall, just waiting for the day when the protocols update and you can add more than 1 LAN cable. But until then, its been a good modem supporting 1 GIG downloads

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Should’ve bought sooner!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were first using an issued product from the internet company. We were suggested this product was way better by the Best Buy employee and boyyyyyy internet has not lagged! I should’ve bought along time ago!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last Netflix router stopped working but I had several good years with it so I got this one. Works well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Strong device

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been going strong sine I bought it July off last year. Still gives me the max speed that XFINITY offers in my area. I wish you could run multiple Ethernet connections off of it. If you can, I haven’t figured out how.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top notch performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 20+ devices connected at any given time. Coupled with mesh routers, you can’t go wrong with this modem. Works with spectrum, seamlessly!!! 4 stars on ease of use only because I’m not a tech guru! But I was able to set it up on my own.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Rockin' fast Cable Modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value and FAST. I've never had a problem with a Netgear modem - and they are my GoTo device with helping friends and neighbors! Don't rent from the cable company - buy your own and feel the difference!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great modem, had to use support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem, once I was able to have the provider disconnect the old modem from account. It also took a little support to connect to router to provide uninterrupted service. Previous modem and router combination kept dropping the signal .

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SuperFast internet. Especially with 5g on smartphones, speed depends on your internet speed

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had spotty internet with the spectrum provided modem so i decided to try this out. No more connection drops and no longer having issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem, very quick. For some reason I had to return due to WOW internet not working as intended with this modem, but when it did work it was very quick and did support the 1gig Download when WOW wasn’t having issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quirky operation with RCN Lehigh Valley

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit to replace a Surfboard Docsis 3.1 modem on a 1gig connection that was periodically dropping after a few years of service. Bottom line: After extensive troubleshooting with cable company engineers, retermination of ALL neighborhood connections and testing using additional equipment it seems that when this unit drops the cable connection (for whatever reason), it requires a power reset to reestablish connection. The Surfboard modem would occasionally drop but would reconnect without cycling power. (Thank you RCN for great service!) There are other reviews that list similar symptoms on other cable carriers..

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi DLogo,

      Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
      Thank you

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Things a Beast!! Must buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lil trouble with the Setup. But after a few calls to the cable company and some trouble shooting.. it got up and running with no further issues. Runs strong and quick. Gat the online coupon for a price match cause it’s on the pricier side..

    I would recommend this to a friend