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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2101 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,101 reviews
  • Rated 5 out of 5 stars

    Netgear Nighthawk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely one of the best items I ever purchased. I finally got smart and stop renting my modem from the cable company. I bought the Nighthawk and I was so upset I didn't know about this earlier. My internet is so fast . Buy this item right now..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected and reduces randon lag spikes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No lags or ping spikes after installing. Definitely recommend if you play a competitive game and get sick of lags in fame (intermittent)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should’ve bought sooner!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were first using an issued product from the internet company. We were suggested this product was way better by the Best Buy employee and boyyyyyy internet has not lagged! I should’ve bought along time ago!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works great for all my needs, fast shipping

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Strong device

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been going strong sine I bought it July off last year. Still gives me the max speed that XFINITY offers in my area. I wish you could run multiple Ethernet connections off of it. If you can, I haven’t figured out how.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rockin' fast Cable Modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value and FAST. I've never had a problem with a Netgear modem - and they are my GoTo device with helping friends and neighbors! Don't rent from the cable company - buy your own and feel the difference!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem, very quick. For some reason I had to return due to WOW internet not working as intended with this modem, but when it did work it was very quick and did support the 1gig Download when WOW wasn’t having issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 20+ devices connected at any given time. Coupled with mesh routers, you can’t go wrong with this modem. Works with spectrum, seamlessly!!! 4 stars on ease of use only because I’m not a tech guru! But I was able to set it up on my own.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quirky operation with RCN Lehigh Valley

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit to replace a Surfboard Docsis 3.1 modem on a 1gig connection that was periodically dropping after a few years of service. Bottom line: After extensive troubleshooting with cable company engineers, retermination of ALL neighborhood connections and testing using additional equipment it seems that when this unit drops the cable connection (for whatever reason), it requires a power reset to reestablish connection. The Surfboard modem would occasionally drop but would reconnect without cycling power. (Thank you RCN for great service!) There are other reviews that list similar symptoms on other cable carriers..

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi DLogo,

      Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
      Thank you

  • Rated 4 out of 5 stars

    Great modem, had to use support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem, once I was able to have the provider disconnect the old modem from account. It also took a little support to connect to router to provide uninterrupted service. Previous modem and router combination kept dropping the signal .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xfinity upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem for Comcast Xfinity. Xfinity app reads status and can instigate a reboot if there are issues. Upgrading to gigabit capability for future proofing. Surprisingly bigger form factor than my previous CM700.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best modem on the market

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netgear modems are always well worth the money. This one has blazing fast speeds and I believe is the best on the market right now. (Not to mention that you save on the rental fee from your cable provider.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem that won’t break the bank

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paired this with the AC2300 and it works perfectly for having about 10-12 devices on the network at a time doing various things. The combo is fast and reliables enough to run Warzone and any other online game well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear Nighthawk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem really boosts my internet speed. My old modem couldn’t even handle the Twitch streams, even at low resolution. I get clear, uninterrupted streaming and my games have never loaded so quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has increased my download and upload speeds. I don’t have lightning fast internet but this modem has certainly increased my speeds. Setting it up was a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs beautifully. Has great options for management. However the reason I replaced my last router (arris surfboard) was due to it crapping out after a year. Hopefully this one does not have the same issue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things a Beast!! Must buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lil trouble with the Setup. But after a few calls to the cable company and some trouble shooting.. it got up and running with no further issues. Runs strong and quick. Gat the online coupon for a price match cause it’s on the pricier side..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with this Modem and it has been running great since purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works better than XFinity supplied Cable Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having trouble with the supplied XFinity cable modem. After three of their modems, each one with issues I picked up this Netgear Nighthawk Cable Modem. The Netgear was easier to install than XFinity supplied modem and was much faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with Comcast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't want to rent a Comcast router/modem and they didn't even offer a modem for free. This modem should pay for itself in about a year or so. Hooked it up and getting 10Mbps more than the plan I pay for so it seems to be working excellent.

    I would recommend this to a friend