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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2103 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, consistent high speeds, and the painless setup process of this product. Users also frequently highlight the reliable connectivity and excellent signal strength throughout their homes. While the device is generally well-regarded for its design and ease of use, some users have noted minor concerns regarding port functionality, its tall size, and occasional heat buildup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 2,103 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Solid cable modem!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this cable modem. I bought it because I upgraded to 1Gbps broadband. It was easy to set up and I’ve always been a fan of Netgear. A little expensive but I’ve found Netgear quality is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    not bad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    go this to get rid of the one i got from spectrum and its pretty solid, it can be a bit faster but i cant complain, i spend the majority of the time playing games and watching movies, i dont do much

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No real issues and no drops in service like when i used the modem and router provided by spectrum

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Modem.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous Motorola modem died after a storm. I picked this one up and got it setup with my ISP. Everything is working great so far and pairs well with my Netgear router.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    No morr reboots!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After continual buffering and rebooting, I upgraded my Arrias modem to this Netgear and have not had to reboot my modem since. My speed has tripled and No More Buffering!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Simple n gud !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple plug in ! No app required ! Activated the modem online for Xfinity as per the instructions provided, n it got activated with no hassles! Thank u Best Buy for the sale price !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has the power to reach upstairs areas.Slim size is great for setup.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great cable modem!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was upgrading my internet service to 1 gig and I needed to purchase a new modem to get the most out of it. This was a great replacement for my cable modem. It was easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Get one

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I checked reviews before buying this product. Now I’m writing a review to help you purchase this product. You will not be disappointed. My internet is running wayyyyyyy smoother that before.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good and has really high performance had a little proms in the beginning just had to unplug it from the main source plug it back in maybe 2×3 times after that it’s working perfect will buy again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than Arris

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced an arris that was purchased not even a year ago which already has been shutting down by itself a lot of times. So I instead switched to netgear. So far no downtime.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    My Netgear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for getting internet! We hadn't had in home Wi-Fi, as we only were home 6 months of the year. Now since we have retired, we are home more and now enjoy the benefits of Wi Fi.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent speed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a 1-yr old Arris SB6190... download speeds went from about 10MBPS to over 100. Very happy with this purchase, worth the price if you want fast download speeds. I have this paired with a Nighthawk router.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast fast fast!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally had to upgrade from our previous Motorola DOCSIS 3.0 modem. I wish we had done it earlier, this one is so much faster and more or less future proof. Was a drop-in recommended replacement on the Cox network.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! All the features I need. No failures like the old one I had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well with Optimum

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device works as it is listed. I would recommend getting on sale so it doesn't cost much. Renting equipment is optional, but if you intend to use it long time consider buying this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Paige

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router was perfect due to not having to rent fro cox cable anymore. I should have purchased 5 years ago, would have save the cost of 2.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast set up. I was told that my cable company usually takes 30 minutes to activate a modem. This one was activated and ready in 5 minutes. I can already see a stronger and faster result.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Cox giga-blast internet service. I recently upgrade to the faster service and therefore either had to use their modem or get my own. for the money I would recommend this one over renting as a plus

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    can't use ports

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem worked well, but I bought it for the 4 ethernet ports, thinking I could use them to connect wired devices. I found out it doesn't work way that so I returned it and bought a CM1100 model instead.

    No, I would not recommend this to a friend