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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2103 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, consistent high speeds, and the painless setup process of this product. Users also frequently highlight the reliable connectivity and excellent signal strength throughout their homes. While the device is generally well-regarded for its design and ease of use, some users have noted minor concerns regarding port functionality, its tall size, and occasional heat buildup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,103 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The fastest modem for gigabit without fiber.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to increase my speed and reliability when I upgraded from my previous version of the Nighthawk. I couldn't update the one I had anymore and this one was cheaper than my old one when I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gigablast Speeds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great! No issues so far, this is must-need item for Cox gigablast wifi speeds that’s why we upgraded, my only complaint is that there isn’t a wifi and router combo like the lower speed ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works flawlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to upgrade my modem for comcast cable. this one was suggested by BestBuy advisors. I am glad i picked this one up. No issues. I don't even have to restart from time to time to release the cache build-ups.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome Modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem Rocks! Pairs up nicely with my Nighthawk Router; super strong wifi throughout the house and easily handles any internet speed Cox can send - can't wait to test the Multi-gig speed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Wow Good Stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired this modem with a Nighthawk router and seen speeds higher by 100 mbps down (700) than what I'm paying for 600 mbps down. No more lag in games online. Worth the money. Netgear very good company.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reliable connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this cable modem to replace my Orbi router/modem combo and this works great. I bought the Orbi mesh system to use with this cable modem and it works great. I have not had any network drop issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dolores

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Wi-Fi throughout the house and I'll we have six TVs computers telephones the router and the monitor is absolutely great and what I paid for it I was paying that in a year with my service.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great modem, ISP (SL) questionable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is compatible with Suddenstinks and supports 1 gig Internet. Now if only the ISP could reliably deliver it. Best they have sent so far is a little over 300 MB as checked at speedtest org.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. I’m so happy we purchased this. It hasn’t given us a problem and we have had it for about a month

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased to extend my wifi, not sure how well it is working but we will continue to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Had it for more than 2 months

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] So far so good haven’t had any issues yet. Definitely saw a difference with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem I purchased because I am still teleworking and my last one went out. It works great the only reason I did not give it five stars is because it does go offline sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Netgear

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works great for all my needs, fast shipping

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good performance at a fair price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Internet provider upped their specs, so I got this to catch up with technology. Reasonable price and good performance.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    East Texan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did what was expected of it! easy to set-up, program, and start watching programs on my tv.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good router. Sustains my 1.5GBs at about 90 percent hasn’t gone down since my purchase 6 months ago good, product.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Speed Improvement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changing from a 3.0 to 3.1 modem increased our speed significantly. For the money, I think this is great if you have google mesh or other meshing wifi products.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we ended up returning this because we didn’t need a router and a modem. We have fiber optic which acts as the modem. However, in the short time we had this it was great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    easy for install and it is good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this because I was using other products which not good as described. But this one is good for use and easy to install. good products. tested it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with this Modem and it has been running great since purchase.

    I would recommend this to a friend