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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2103 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, consistent high speeds, and the painless setup process of this product. Users also frequently highlight the reliable connectivity and excellent signal strength throughout their homes. While the device is generally well-regarded for its design and ease of use, some users have noted minor concerns regarding port functionality, its tall size, and occasional heat buildup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,103 reviews
  • Rated 5 out of 5 stars

    Netgear modem - so far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's only been in use for 2 days, so too early to assess reliability. But so far, meets our needs, was easy to set up with our service provider (Xfinity Comcast) and works with our EERO set up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new modem I don’t have to constantly reset it like my old one. Finally something that works great with spectrum in Apple Valley. (Spectrum sucks)

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great communicator..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, actually the cable technician I worked with when setting it up was impressed with how quickly it communicated with them he said he would get one himself. It’s working great..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great speeds.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on Spectrum. Ran into an issue with it not recognizing service but a quick call to Spectrum fixed it. It was not on their approved list of modems for the high speed offering I have.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Gig Speed Router

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my 1 Gbps internet speed from Xfinity. This modem provides excellent speed for wired connections. Pairing it with the NETGEAR Orbi AX4200 provides blazing fast wireless speeds

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Definitely worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely was working good though it does suck I returned it since att fiber internet doesn't use these modems

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well equipped for upgrading later on. Has easy install and works with many providers.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect for high speed internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally had to upgrade from my old Netgear router that was a DOCSIS 3.0 and this was perfect for Xfinity/Comcast. Using multiple wireless devices with high speed internet this Nighthawk modem is a must.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    worth the upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a old CM700 with this, I now get the max speed my ISP claims now and have had zero connection issues that plagued the CM700. For me this item improved my Internet speed greatly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netgear products seem to always do me justice. Needed to upgrade and it did the job and my internet improved significantly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What an awesome product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome thanks I love this product I use it all the time it's helps me get through life so much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MODEM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt beleive that modems (and routers) had to be upgraded every few years. I replaced my 4 year old netgear model with this newer one and the differnece is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Goof modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to get the up to 1 GB internet speed. So far so good and was able to get the high speed wired internet speed I was expecting, paired it with the Netgear Nighthawk Wifi 6 AX 4300.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Optimum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. It's currently working with Optimum. Was able to set with the hidden website from optimum.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good it’s seems to be working I am having issue with the router I bought with this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    richard f

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good it doing what it supposed to have hook up rest of tv yet

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worked great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this for only about a week (had to switch to the official xfinity modem in order to use its wireless cable boxes), but in that time was impressed by the performance and the control app.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Replacement for Aris Surfboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and lighting fast. Got it to replace an Aris Surfboard that was needing to be reset every couple of weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for a while now and it’s excellent. If you need to upgrade your modem, look into this one although at this point newer ones are probably better, but this has been great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Multiple devices playing at once

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have three systems playing at once and usually four tvs playing Netflix at night and we’ve been able to play/ watch everything without it skipping or freezing

    I would recommend this to a friend