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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2103 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, consistent high speeds, and the painless setup process of this product. Users also frequently highlight the reliable connectivity and excellent signal strength throughout their homes. While the device is generally well-regarded for its design and ease of use, some users have noted minor concerns regarding port functionality, its tall size, and occasional heat buildup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,103 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Stop paying the cable company

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than paying Comcast for a modem. Easy installation. Easy hookup. Just call them cable company and get it done.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgrade from docsis 3.0 to docsis 3.1. The change has been great to go with upgrading my router to the new orbi. Has dramatically improved my internet speeds

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great cable modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cable modem. It is compatible with Spectrum TV/Internet.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Docsis 3.1 with future proof 10+gbps capability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Docsis 3.1 with future proof 10+gbps capability when speeds increase. Absolutely love this router in combination with the Netgear AX8 router!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A Must Have Item

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. the Docsis 3.1 is a game changer. so much faster and picture quality with this device. I'm happy I did my research ands found this item.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fantastic speed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without having to upgrade your cable internet plan, you can speed up the download speeds and enjoy quicker responses from your cable. I'm very impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely better than paying Comcast $30 a month for their modem which doesn't give you nearly the speeds this modem does. Definitely worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Love this modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is future proof with it’s crazy high speed capabilities and the fact that it has 4 ethernet ports. I’ll have this modem for at least a decade!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works flawlessly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always sworn by Netgear products, and this one did not let me down. I feel it will be future proof for some time to come. Speeds are very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great tho

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I thought the extra slots in back were gonna be for more things I could use but each slot is only for different services using one box

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Modem, very fast and stable , i have two i will recommended

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Netgear Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has increased speed over the internet’s subscriber monthly over priced rental issued junk. This will save you money and maybe pay for itself within a year.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Internet Modem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great once Xfinty got it done. This is not a router as was the one I replaced! Need router separately.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Less expensive

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought so we could upgrade internet speed. My wife end up buying from cable company before package came. Same model I think $20 more from cable company.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    If you want something that works, don't buy this

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a time when we are all quarantined and wasting time is nearly impossible, this modem managed to waste an entire day of mine. If you want something that is going to work? This is not for you. If you want something that was easy to deal with? This is not for you. I bought this modem from a recommendation from a friend, thinking he knew what he was talking about. He didn't. Straight out of the box there was problems. It took forever for Comcast ( I have gigabit internet through them) to set up a connection, they kept telling me it was the modem. When finally after two hours of trying it went through. That's when the real fun began. So at first, being hardwired into the modem from PC to modem, I was getting a blazing 5 mpbs. Might as well send a pigeon. Comcast kept saying there is nothing they can do on their end. I attempted to set up a google nest mesh wifi system on it. Mind you, this mesh network worked flawlessly 48 hours prior to my xfi modem going out. Well of course the google nest couldn't connect to the internet. Google told me it was the modem, comcast told me it was the modem, I'm starting to think its the modem. So naturally I open up a trouble ticket with netgear. They give you a case number and tell you to call them. Well, for 45 minutes I would call hoping to get different people, all of which told me that my case number didn't exist. I offered to forward the email from netgear showing the case number provided me, to which they denied. In the end, i just bout an arris surfboard, and within 10 minutes my whole entire network was up and running. So if you want something that works, that's your best option. Thank you netgear for making future choices for me, as I know to avoid you at all costs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble in the first week after an update was done by Xfinity, but it was resolved. Other than that it's been a good modem, pricey but good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to install and accomplished the goal of providing wi-fi throughout our home without interruptions.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best for Gigabit speed after I tried many

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried the cm 700 and cm 1000 after I upgraded my xfinity speed to 1 gigabit none of the other models gave the full speed only the cm 1200 did

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had no issues with this modem. I had one that used to have connections issues but with this one everything has been working great

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Cable modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and working as expected provides the speed required

    No, I would not recommend this to a friend