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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2103 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, consistent high speeds, and the painless setup process of this product. Users also frequently highlight the reliable connectivity and excellent signal strength throughout their homes. While the device is generally well-regarded for its design and ease of use, some users have noted minor concerns regarding port functionality, its tall size, and occasional heat buildup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,103 reviews
  • Rated 5 out of 5 stars

    Great Modem for Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return. Didn't pay enough attention. Was looking for a Netgear Nighthawk Docsis 3.1 Modem and Wifi for what I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Almost anything is better than the ones rented

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than your service providers product! Would recommend purchasing your own everytime

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    NETGEAR - Nighthawk Modem is working well!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to use with our EERO - Pro and I love them both. We have not lost internet / WIFI connection since using them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router, never had any complaints with it, only with my ISP. Very fast and supported all the devices I had.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Modem. Does its job extremely well. But you cant fix Suddenlink internet, it is garbage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cable modem review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was simple and easy to set up and everything I needed came in the box

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works much better than the Xfinity modem!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I had the same thing from 3 years ago with 3.0 but of course now Xfinity does not support 3.0! :(

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    ONLY a cable modem, not a router, 3 ports useless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has 4 ethernet ports on the back, but 3 are useless. I bought this due to it having 4 ports on the back. Could not hook up unless I only plugged into port 1 with nothing on the other ports. Called Tech support and was informed that this IS ONLY a CABLE MODEM, not a router. I tried to then get it to link with my TP LINK router, but was unsuccessful. I spent 2 days in all trying to make it work. I would work with all 3 of my desktops, but only with one at a time. I returned the cable modem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Way better Internet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I invested my money in this modem. I have better internet signal and more robust. I completely recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works great, can’t complain one bit. Bought it for future proofing my internet setup

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed upgraded router and didnt like paying monthly fees with cable company. works great have a lot of wireless products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to set up modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad modem hasnt have any major problem. Easy to reset with power button in back

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Netgear

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best modem for Comcast users ever. My Comcast plan is 400mbps. This modem can go up to 500mbps

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good 1GB modem

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need to go 1GB on Comcast (yuck) this is the best choice. Has worked well and not many issues.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is easy to setup and easy to use. Called the cable company, they added to the system and I was up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 10 year old modem and this one is great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been a perfect addition for my Internet problems this modem is proving to be very reliable and fast

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem, should be future proof for some time to come as well highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a little top heavy so have to support it to keep it from falling over. Other wise it is a good device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent modem

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it has been working well...sometimes it has a problem connecting, but it is usually resolved quickly

    I would recommend this to a friend