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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2101 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,101 reviews
  • Rated 5 out of 5 stars

    No complaints!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace my outdated modem/router combo. I have this matched up with the Nighthawk Mesh System and the whole setup is a massive improvement to my network/wifi in both speed and reliability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is fast!!! Very easy to setup, and it worked great right out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great. Fast and no more disconnects

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was getting random disconnects on WOW with previous Arris SB8200. Saw many posts online of similar issues with the SB8200 and bad firmware so I decided to try a different brand of modem as they all seemed to recommend. Upgraded my service from 500 Mbps to 1 Gbs at the same time. Happy to say I am getting about 940 Mbps at the cable modem Ethernet port and no more random disconnects. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works out the box. It gives me the full internet speed that i sign up with Xfinity. I had a previous models of this netgear modem and never had any connection drops unless it gets old. I like the slim design so it fits nicely behidn my wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear-NICE!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced Motorola with Netgear after a discussion with a fellow IT professional. Works great with Comcast, no issues with boot files, docsis 3.1 etc. The modem is a bit larger than previous modems, however front light density is perfect, not too bright, not too dark. A little on the pricey side..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear Nighthawk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cable modem. Easy setup and install. Very fast and can handle multiple items running at once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    does what it should

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to setup and does the job. i see speeds upto 950mb+ download. but the 4 ports - can not be used for LAN.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does everything our business needed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, it's fast and reliable- those should be the most important things to consider, but in our case they aren't. We needed compliance with a cloud based network, the availability of ports to connect a computer, a VOIP phone, and a wireless router. It was nearly impossible to suit all those requirements, and the Nighthawk is the ONLY one on the long list from our cloud based contract that works. I bought 3 others before this one- should not have wasted my time. So worth the money. Oh- and set-up was a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More speed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just too many people on-line at once, so we decided to upgrade the incoming to 300Mb/sec. The old modem was not capable of handling the speed. I knew I preferred Netgear since the stuff works and holds up longer than I need it to, so it was more a matter of finding what my ISP could support. They liked this selection - it's one of their favored ones. I've had this for a year now and have had no problems once set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable. Easy to set up and use. Works with multiple providers and saves money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best there is!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After upgrading my Internet service to 1gb speed. Optimum supply me with a generic modem that was a nightmare! Lots network hang ups, speeds not as advertised etc. After lots of research and few alternatives I decided risk it and pull the trigger on this amazing modem. Not only was it compatible with optimum, it was very easy to set up! Bye bye network hang ups!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear Nighthawk wins again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and was really easy to set up. I can stream on multiple devices without any issue. I tried the Arris combination modem and router, but it I kept getting dropped connections when there were multiple people streaming. The Netgear Nighthawk runs smoothly without glitches

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize my old modem was outdated at 350mbps max. Bought this one and a lot of my internet issues disappeared and i was able to start streaming and do more things online faster, even with my wife working from home. It has multiple ethernet ports so you're able to add more than 1 router to it if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear modem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I get full Gigabit speed. Paired with Netgear router. Easy setup and configurable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem for gamers!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get max speeds with my internet provider and this modem, no disconnects, set up was also super simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in class

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and straightforward. Plug in - register with you ISP - BOOM! Ultra fast internet! Using for over a month not, never needed to manually restart it (apart from the initial setup). Quick tip: save your time and don't buy used (open-boxes are OK). Paired it with a overkill router (ASUS GT AX6000) - no regrets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to get more from our internet provider, we got it and liked it so much we called spectrum and increased our internet speed to 1 gig, then we bought the Orbi routers and our internet has never been faster or better. This paired with the Netgear Orbi system, hands down the best for streaming and gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Night & day. I have spectrum internet and it is constantly dropping. I would call they would send a tech and everything looks good and nothing changes. I knew It was the crappy equipment that is free through them so I decided to purchase my own modem and no more drops. Problem fixed. Very easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and fast.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable service from a brand you can trust. The modem consistently keeps up with our 960Mbps down speeds and has no issues with longevity. We had an Arris unit before that we reliably had to restart every few days because it could not keep a good handle on our Cox Communications service. In six months, we haven’t had a single issue with this unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast and reliable!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great modem! Its been very reliable and crazy fast! I bought the 3.1 to replace its 3.0 version because it went out after about 5 yrs. Had to go back to Netgear because the 3.0 was so good to me. Love this product!

    I would recommend this to a friend