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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2103 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, consistent high speeds, and the painless setup process of this product. Users also frequently highlight the reliable connectivity and excellent signal strength throughout their homes. While the device is generally well-regarded for its design and ease of use, some users have noted minor concerns regarding port functionality, its tall size, and occasional heat buildup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,103 reviews
  • Rated 1 out of 5 stars

    Opened-box broken equipment still sold to customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for this modem and thought I was lucky as there was one finally available from Bestbuy. I drove almost an hour to pick it in store. It was opened box when I got it. I wanted to try it since it is difficult to find. I tested using an existing line and the modem seemed working initially. It took some time to schedule and reschedule the cable company to route the line to my home. Once I hooked it up at the new line, it kept dropping off and needs reboot from to time to time. The ethernet ports seems also not working when I tried to use two ethernet ports for Wifi. I lost my patience eventually and decided to returned it, but was told I missed the 15 days window allowed by Bestbuy return policy. I bought a different model from Costco and it seems working fine. And the return policy is 90 days at Costco. No I am stuck with the broken equipment which is too expensive to throw away.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch just make sure it works with your provider. Would also be nice if Netgear would of told me to notify Comcast of new modem after a three hour trouble shoot session on the phone. But figured out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear Nighthawk Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netgear Nighthawk Modem works very well. This device helps deliver a very powerful Wifi signal throughout our house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great but over priced if you dont have gig serv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    get the full speed of my current service provider but better values are out there if you don't have gig service. also capable for advanced users you have good knowlege of trunking and multi gig needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nighthawk CM1200 multi-gig speed cable modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to contact tech support for my separate router to complete setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and easy to operate. It's only complaint I have the package didn't include the cable to connect from wall into the modem. I have to purchase it separately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far good. Had to re-boot couple of times in 2 months. couldn't see more than 800 MBPS even though my plan is 1GBPS. May be my ISP provider issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned all of my cable company equipment and have not had a problem since love my router

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this modem, it has 4 ports with the netgear router you can have a secondary connection, which helps when you have several devices streaming at the same time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not supported by Sparklight/CableOne

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for use on CableOne/Sparklight services, only to find out that they do not offer support of this device. With other cable internet providers this would be an awesome device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    works well

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Misleading product, as i thought this would be a combo Modem/Router for the price but the product works well for intended purpose.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi MWR285,

      Thank you for your review. If you need further assistance, you can visit Netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.

  • Rated 5 out of 5 stars

    NETGEAR - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NETGEAR - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black. Easy Installation institutions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Docsis 3.1 router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router has 4 Ethernet ports which allowed me to wire 4 rooms which have three switch which allowed me to take the stress of my wireless network. This router allows you to use multi gig service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more renting!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for getting away from having to rent a modem from Spectrum!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced Comcast modem and experienced much improvement in response time, buffering, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product & price. Needed it the day of purchase so fortunately there were a couple in stock.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Modem hard to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was the hardest modem ever to set up. However, i ranked it a 3 star only because it is extremely fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cable Modem.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem seemed to improve the speed of my network. The cable speed tests were much improved and takes full advantage of the speed that I'm subscribed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem and dead silent, I had the Comcast modem/router combo and that thing was way too loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase this to get "full Internet Speeds". My speeds did m ot change, but upload and downloads are smoother. 24x8 was what was advised, this allows room to grow.

    I would recommend this to a friend