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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2101 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 2,101 reviews
  • Rated 5 out of 5 stars

    Flawless internet speeds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super high speed output with this device. With my 1GB plan I am getting 1.2 GB/S output and 40 upload with XFINITY. I bought CAT 7 cables to go with it and did the link aggregation feature and have never had internet speeds that are so flawless. I have 25 devices connected to my router with three gaming systems and it never lags the internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality cable modem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this modem because of the positive reviews and because I my good experiences with Netgear products. Plus I like to upgrade my modems every few years. Have not had any problems with this modem so far(no rebooting constantly compared to my previous modem). Quality product. Set up was easy as well. Pricey but it does what I brought it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and fast performed. work with Gigabit very well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was debating on getting this or something different. The customer service was great I gave a price range and they helped so it wouldn’t exceed. I ended up getting this since they were very honest for what I needed it for very good item my connection was always getting cut off when I was gaming. This helped out a lot I have some lag but that’s because of my provider very minimal to not very noticeable. If multiple people are on at the same time it won’t drop in performance. It does the job for me at least for the reasons I needed it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear NightHawk - Review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints with this modem. It is easy to set up and the internal menu features are intuitive. I have had zero issues with connectivity and customizing the security settings is a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comcast upgraded our internet to 400mbps download so we needed a better modem. Decided to future proof a bit and get something for the long haul. Was super easy to set up and immediately got the faster speeds. I’m sure I’m not using all the potential bells and whistles but the speed is consistent and fast which is what I’d expect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed to upgrade modem; future proofed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem provides higher speeds than our actual COX internet service allows... but it screams and is reliable and ensures we are ready for increased speed needs. We game (PS5 & PS4, computers) and streams services to multiple televisions in our home of 6 members... this reliably fulfills all our needs without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, fast cable modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and lives up to it's specs delivering 456 mbs from my Xfinity cable internet subscription. Very few instances of buffering in 4k video streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem functions extremely well. The ability to aggregate the two links together for theoretical 2gig through put is a nice touch, and great for redundancy. It would be nice if the diagnostics were a little more in depth, but i believe that part is mostly due to the cable company's firmware, rather than the modem itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, it pulls 1.2gbps. Keep in mind, you will need a router to split cables if you need a wired connection to computer and wifi router at the same time. This modem only supports one active port at a time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this from the CM600 (which is also a great modem) to take advantage of my ISP's gig speed internet. Speed is spot on with what is advertised and setup was a breeze. Once it was all hooked up, I called my ISP and gave them the MAC address and in just a few minutes I had blazing fast internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, easy set up and good quality, blazing fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast connection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this with my google nest mesh router. Super fast. Both kids playing their online gaming while I’m streaming Netflix and browsing online. I see nothing slowing down at all. And I don’t have to hear the kids complain about laaaaag. I used to hear that all the time. So I had to man up and upgrade. Completely satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One of the best on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is top notch! Easy to hook-up, its compatible with most internet providers, great Downloads and upload speed, and the signal range is very good. I have the 800mbps plan and i was getting pretty close to that with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wow, my speed went up tremendously

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed the most speed I could get with my new system, this modem allowed me to chance the performance of the new computer system I bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works well. Only issue is the product has four ethernet ports but only one can be used at a time. Not sure why or the purpose but the way it's advertised on the box should be clearer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Improvement.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from my older Arris. Now get gigabit speeds. Old one only got me 120mbps of the 200+ I was supposed to be getting. Now getting over 320mbps. Haven't had to reboot yet. Had to reboot the old one at least 1 or 2 times a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much faster and Easy to install!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this product based on reviews at Best Buy and elsewhere on the Internet. Remove the coax and power from the old Spectrum modem; connect the coax to the CM1200 and install power. Watch the blinking lights and then power on the router. In my case it is a Netgear A10. Call Spectrum. Agent sees the router does an admin thing. Stays on the line with you to test out connection to router, laptop wifi function, and network streaming to our TV. Everything works. Thank the agent, Say good by and you are off and running. Improved performance immediately observed and measured in wifi performance. Paying for 400mps and actually receiving a high of 492. Streaming is receiving higher measured speeds to Roku at 84mps. I am happy and pleased with the results. It is so nice to see a plan come together and work without any glitches. Blood pressure nice and steady. Watch for sale prices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nighthawk soars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an old modem from our cable company. Even though we paid for more speed, they hadn't replaced the modem in 8 years. We bought the Nighthawk and speed immediately increased. I'm not a techy in any way but setup was easy and painless. Good move!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade for Gigbit Speeds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded my Xfinity plan to gigabit internet and this modem has delivered blazing performance combined with my Nighthawk AX8 Wi-Fi router with 37 devices connected. I can stream 4K movies on three TV's simultaneously with no strain. The initial setup by connecting and activating through the Xfinity website did not work. I had to talk to Xfinity support and they were great in setting it up manually from their end in about 10 minutes. As other have said, the ports on the back are deceiving and Netgear's documentation could be better. Only 1 port is usable, the other are for link aggregation and an additional internet address if you have more than one service.

    I would recommend this to a friend