Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2103 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, consistent high speeds, and the painless setup process of this product. Users also frequently highlight the reliable connectivity and excellent signal strength throughout their homes. While the device is generally well-regarded for its design and ease of use, some users have noted minor concerns regarding port functionality, its tall size, and occasional heat buildup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 2,103 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Multi Gig speeds

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded my Comcast internet to 1 gig, and our old modem wasn’t cable of delivering what we needed. All my switches in the house are NETGEAR, and we’ve had zero issues with them. So we decided to go with the CM1200 because it is capable of multi Gig speeds for future upgrades. Installation and set up were super easy. Very happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 4 out of 5 stars

    Produces the WiFi signal

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because my old router was not producing enough throughout. I am getting a larger bandwidth, but I had to reset the router several times. I also had to reconnect my repeater several times. It has not disconnected from my routers. I would say this is a good modem. I didn’t want the modem and router integrated into one device and this serves this purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great modem.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a Modem-Router Combo with the latest DOCSIS 3.1 and Wi-Fi 6 technology. The NIGHTHAWK CAX80 met the technical requirements. Installing the CAX80 wasn't as easy as advertised. I could not 'self activate' thru the Web. The Nighthawk Smartphone App can be used to setup WiFi, but does not setup Modem. My cable company is Spectrum. I've had my internet account with them (including their predecessor Time-Warner and RoadRunner) for more than 20 years. Their customer service is excellent--once you get a live person. They performed diagnostics and said the modem was working. However, I could not connect to the internet. They gave me a direct number to Netgear, and I called for assistance. Within minutes my modem-router was working perfectly. They are remarkably competent. The Wi-Fi signal is stronger and more constant without fluctuation than my older modem-router. No pauses or buffering when watching streaming video movies. The Netgear advertising is accurate and reliable. So is the performance. I am well pleased and highly recommend this router.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Works Great. No down time.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was kind of shocked how easy it was to setup. Just follow the prompts. Navigating around the user interface took a few to get used to, but once you did, it is smooth sailing. Had this over a month now and have not had any trouble with it. It just keeps on going without any problems. I am glad I went with NETGEAR. This product was solid and worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Speed and Easy Set-up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I currently use one of these routers and they are very reliable and fast. I recently purchased a second home and didn't want to pay monthly modem fees so thought this would be a great service. However, Cox in my new area uses fiber optic cable to achieve 1GB upload/download speeds so I had to use their unique modem vs a cable modem.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Speed

    Rated 5 out of 5 stars

    Flawless internet speeds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super high speed output with this device. With my 1GB plan I am getting 1.2 GB/S output and 40 upload with XFINITY. I bought CAT 7 cables to go with it and did the link aggregation feature and have never had internet speeds that are so flawless. I have 25 devices connected to my router with three gaming systems and it never lags the internet.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Setup, Speed

    Rated 5 out of 5 stars

    Very Good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and fast performed. work with Gigabit very well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Quality cable modem

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this modem because of the positive reviews and because I my good experiences with Netgear products. Plus I like to upgrade my modems every few years. Have not had any problems with this modem so far(no rebooting constantly compared to my previous modem). Quality product. Set up was easy as well. Pricey but it does what I brought it for.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Easy and as expected

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comcast upgraded our internet to 400mbps download so we needed a better modem. Decided to future proof a bit and get something for the long haul. Was super easy to set up and immediately got the faster speeds. I’m sure I’m not using all the potential bells and whistles but the speed is consistent and fast which is what I’d expect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Needed to upgrade modem; future proofed!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem provides higher speeds than our actual COX internet service allows... but it screams and is reliable and ensures we are ready for increased speed needs. We game (PS5 & PS4, computers) and streams services to multiple televisions in our home of 6 members... this reliably fulfills all our needs without any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    wifi

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the design is nice easy set up. and just always works

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    10/10

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem functions extremely well. The ability to aggregate the two links together for theoretical 2gig through put is a nice touch, and great for redundancy. It would be nice if the diagnostics were a little more in depth, but i believe that part is mostly due to the cable company's firmware, rather than the modem itself.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Setup

    Rated 5 out of 5 stars

    Netgear NightHawk - Review

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints with this modem. It is easy to set up and the internal menu features are intuitive. I have had zero issues with connectivity and customizing the security settings is a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    great modem

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great netgear modem. east to install and works as described.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good customer service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was debating on getting this or something different. The customer service was great I gave a price range and they helped so it wouldn’t exceed. I ended up getting this since they were very honest for what I needed it for very good item my connection was always getting cut off when I was gaming. This helped out a lot I have some lag but that’s because of my provider very minimal to not very noticeable. If multiple people are on at the same time it won’t drop in performance. It does the job for me at least for the reasons I needed it for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup, Speed

    Rated 5 out of 5 stars

    Good modem

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, easy set up and good quality, blazing fast

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Net gear does the job

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff very fast working great doesn't overheat looks good aswell

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Very fast connection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this with my google nest mesh router. Super fast. Both kids playing their online gaming while I’m streaming Netflix and browsing online. I see nothing slowing down at all. And I don’t have to hear the kids complain about laaaaag. I used to hear that all the time. So I had to man up and upgrade. Completely satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Powerful Modem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this from the CM600 (which is also a great modem) to take advantage of my ISP's gig speed internet. Speed is spot on with what is advertised and setup was a breeze. Once it was all hooked up, I called my ISP and gave them the MAC address and in just a few minutes I had blazing fast internet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Great, fast cable modem

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and lives up to it's specs delivering 456 mbs from my Xfinity cable internet subscription. Very few instances of buffering in 4k video streaming.

    I would recommend this to a friend