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Customer reviews

Rating 4.5 out of 5 stars with 2101 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,101 reviews
  • Rated 5 out of 5 stars

    Netgear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful to start as a wifi 6 mesh network! Highly recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped Working in Less Than a Year

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing died on me in less than a year with nothing being able to connect and their support was lackluster unfortunately. I wish I could just return it. Within the time I was using it, internet dropped so many times, slow speeds. Just awful. I blamed Cox for so long too, with countless chats and phone support from them... but it ended up being this :( Sorry Cox! Oddly enough, I replaced it with the Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem and everything seems to be much better. No drops since, speeds are what I was suppose to get and paying for. Just unfortunate I guess.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't perform as expected with Spectrum.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still required an ethernet multi- switch despite having 4 ethernet "outs" on the back. The Spectrum technician could not get more than 1 line out to be active at the same time and it wouldn't support my Eero Mesh wifi system without it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really good way to improve the network connection around the house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to go with our Nighthawk Router and they work well. Have a larger house and coverage seems good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Set up was a little confusing. Now I'm just adding characters to this review.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Why so difficult?

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is NOT very user friendly and you have to be near computer coder level to really understand it. I was on the phone with help desk for 2 days trying to figure it why it said I had internet and the router said it was broadcasting but the speed was slower than dial up. Apparently you can’t plug ANYTHING into the modem n you use a router! Cmon Night hawk do better

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi KombatRacer82,

      You should not have speed issues with your modem. This resource should help you "https://kb.netgear.com/000061156" To find this resource, one of many others, please login to MyNETGEAR and click support.

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t need device as son installed an Ethernet card in computer an we hardwired it took household router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get's the Job Done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great doesn't take up a lot of space. I work from home so this was perfect for me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as great as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so great, bought to replace my cox rental and disappointed by its performance. Tech support was not much help either. I kept it anyway cause it was in par with my rental and I have a nighthawk router but I would not suggest it to a friend.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Works, but needs daily power off/on

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just about everyday I am forced to power this modem off and then on again to get it to get fast response from Spectrum internet. When my internet responses becomes extremely slow, I power this modem off and then on and that fixes the problem everytime. I dump this modem and go back to my older cm500 which never had this problem. The whole purpose of me upgrading to the cm1200 modem was it was advertised as being faster and more reliable. That has not been my experience so far.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi LarryA,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your CM1200 needing to be reset daily. This troubleshooting resource for your device should help you: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.

      If you need further assistance, you can visit: https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you,
      NETGEAR Team

  • Rated 5 out of 5 stars

    Does the job!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slimmer design and works well. I like netfear modems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nighthawk is the best

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netgears nighthawk is the only way to go if you need a in home wifi solution for multiple devices at once

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NetGear modem

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned item as my internet provider didn’t support this version . Didn’t get to use it !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Distance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well distance not as good as I was looking for but does it’s job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works cool and has ethernet cable which didn’t needed to use also includes the adapter.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product to prevent from leasing your ISP modem and never owning it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a router, passthrough modem

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't exactly what I was looking for. It isn't a router but a pure passthrough device.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Buy the 4 year warranty! Problems started after 1y

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One year and 10 days later, this modem giving me problems with Cox Gigablast. Anyone buying the modem make sure you get the extra warranty and save yourself money and having to buy another modem after 1 year and 10 days of use. When it did work it was awesome. But get the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage Plus!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product. Much better coverage than I have ever had.

    I would recommend this to a friend