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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2103 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, consistent high speeds, and the painless setup process of this product. Users also frequently highlight the reliable connectivity and excellent signal strength throughout their homes. While the device is generally well-regarded for its design and ease of use, some users have noted minor concerns regarding port functionality, its tall size, and occasional heat buildup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,103 reviews
  • Rated 4 out of 5 stars

    Is not supported by spectrum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont know how it actually works since it is unsupported by spectrum

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    faster is better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect upgrade for a full house during the year of Covid. Could simplify instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful to start as a wifi 6 mesh network! Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to go with our Nighthawk Router and they work well. Have a larger house and coverage seems good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t need device as son installed an Ethernet card in computer an we hardwired it took household router.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Why so difficult?

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is NOT very user friendly and you have to be near computer coder level to really understand it. I was on the phone with help desk for 2 days trying to figure it why it said I had internet and the router said it was broadcasting but the speed was slower than dial up. Apparently you can’t plug ANYTHING into the modem n you use a router! Cmon Night hawk do better

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi KombatRacer82,

      You should not have speed issues with your modem. This resource should help you "https://kb.netgear.com/000061156" To find this resource, one of many others, please login to MyNETGEAR and click support.

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Rated 4 out of 5 stars

    Works fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Set up was a little confusing. Now I'm just adding characters to this review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really good way to improve the network connection around the house

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as great as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so great, bought to replace my cox rental and disappointed by its performance. Tech support was not much help either. I kept it anyway cause it was in par with my rental and I have a nighthawk router but I would not suggest it to a friend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nighthawk is the best

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netgears nighthawk is the only way to go if you need a in home wifi solution for multiple devices at once

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get's the Job Done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great doesn't take up a lot of space. I work from home so this was perfect for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NetGear modem

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned item as my internet provider didn’t support this version . Didn’t get to use it !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't perform as expected with Spectrum.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still required an ethernet multi- switch despite having 4 ethernet "outs" on the back. The Spectrum technician could not get more than 1 line out to be active at the same time and it wouldn't support my Eero Mesh wifi system without it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works cool and has ethernet cable which didn’t needed to use also includes the adapter.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade to previous unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modern modem took care of our need to handle four laptops in meetings at home at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Buy the 4 year warranty! Problems started after 1y

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One year and 10 days later, this modem giving me problems with Cox Gigablast. Anyone buying the modem make sure you get the extra warranty and save yourself money and having to buy another modem after 1 year and 10 days of use. When it did work it was awesome. But get the warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a router, passthrough modem

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't exactly what I was looking for. It isn't a router but a pure passthrough device.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Distance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well distance not as good as I was looking for but does it’s job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slimmer design and works well. I like netfear modems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product to prevent from leasing your ISP modem and never owning it.

    I would recommend this to a friend