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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2103 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, consistent high speeds, and the painless setup process of this product. Users also frequently highlight the reliable connectivity and excellent signal strength throughout their homes. While the device is generally well-regarded for its design and ease of use, some users have noted minor concerns regarding port functionality, its tall size, and occasional heat buildup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,103 reviews
  • Rated 5 out of 5 stars

    Great Modem!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to match with the Netgear AX8 router. what a great combination. I ca stream virtually anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product which allows you to replace rented devices from your internet provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage Plus!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product. Much better coverage than I have ever had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Can't setup the wireless app but still a great product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. I did have to call my cable company to help activate it but otherwise very simple to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed a replacement fast.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In stock exactly what i was looking for. Needed a replacement fast .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid Modem folks, it wont disappoint! Netgear customer service is also amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace my Spectrum modem. Glad I made the change.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money saver

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have to pay a rental fee to my cable company anymore with this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good router

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good router, just had issues with xfinity, some how couldn't get the speed that I was paying for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did Not work Properly with Xfiinity

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned because I couldn’t get it to work with my Xfinity service. My internet kept losing connection. Called support and both Xfinity and Netgear support claimed it was the other company causing the problem. After about 3 weeks I gave up and got the Xfinity equipment with the rental fee which I was really tying to avoid.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Kappachino,

      Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
      Thank you

  • Rated 4 out of 5 stars

    Set it and forget it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as Netgear modems go I have never had any issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ZippityZop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it after I got it because I found out I didnt need it, but it seemed good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent love the product will buy again very recommended

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not for link aggregation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As mentioned by another reviewer here, and many in the netgear forum, this modem is not able to maintain speeds with link aggregation set up. It runs at full 1 gbps+ speed for a couple of hours, then drops off dramatically into the 20 - 30 mbps range. Completely unacceptable as link agg is an advertised feature. After incredibly long hold times, Netgear customer support was unable to help. Definitely disappointing, as I had hoped pairing a netgear Cm1200 to a Netgear RAX120 would be a fast piece of cake. Also, in my case, the cm1200 continued to have speed drop offs even after disabling link agg on the modem and router. Since there hadn't been an issue with the cm1200 before enabling link agg, it certainly adds a layer of frustration.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Nighthawk 32 x 8 DOCSIS 3.1 Cable Mo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting this on 25 and under electronics. At that price point, it's worth it.

    I would recommend this to a friend
  • Cons mentioned:
    Port functionality

    Rated 2 out of 5 stars

    Only one ethernet port works!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this cable/modem because it has 4 ethernet ports. Only one port works and from reading different reviews it appears NETGEAR needs to do a firmware update so that all the ports can be used. Unbelievable that they would not have all the ports working.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi JAWS,

      Thank you for your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.

  • Rated 5 out of 5 stars

    Another great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth transaction. I enjoy the product selection and availablility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sr.Diaz

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product great cuality good price definitely recommend

    I would recommend this to a friend
  • Cons mentioned:
    Port functionality

    Rated 3 out of 5 stars

    Modem doesn't have a jack for landline phones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate the fact that it doesnt have a jack for landline phone.

    No, I would not recommend this to a friend