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Customer reviews

Rating 4.5 out of 5 stars with 2101 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 2,101 reviews
  • Rated 1 out of 5 stars

    Not for link aggregation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As mentioned by another reviewer here, and many in the netgear forum, this modem is not able to maintain speeds with link aggregation set up. It runs at full 1 gbps+ speed for a couple of hours, then drops off dramatically into the 20 - 30 mbps range. Completely unacceptable as link agg is an advertised feature. After incredibly long hold times, Netgear customer support was unable to help. Definitely disappointing, as I had hoped pairing a netgear Cm1200 to a Netgear RAX120 would be a fast piece of cake. Also, in my case, the cm1200 continued to have speed drop offs even after disabling link agg on the modem and router. Since there hadn't been an issue with the cm1200 before enabling link agg, it certainly adds a layer of frustration.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent little modem did it’s job great brand it does everything it needs to do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem that will give you great WiFi signal throughout your house

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Modem doesn't have a jack for landline phones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate the fact that it doesnt have a jack for landline phone.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Best in class

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product! Worth the money. Store shipped to my home for free in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, high quality cable modem. Recommend this modem for the best running internet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem but not able to handle my TV upgrade. Went from regular to 4kHD. It did its job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't hesitate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't go wrong when choosing this modem. Has 3.1 DOCSIS so no need to upgrade anytime soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best 3.1 Modem Under $200!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best modem in it's price range, and it pairs very well with a Nighthawk router!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really hard to have a really good connection with all this type of products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is very happy that we buy this product for him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Faster than Xfinity Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from leased Xfinity X1 modem. And have to pay $20 a month to lease.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Extra LANs not useful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for the 4 LAN ports on the back so I could hard wire 3 external devices. When I hooked them up, it didn't work. I called their customer service tech support and was told those LANs are not for hard wiring devices. Wish it said this in the specs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Faat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem! No latency! Would recommend if you work from home or stream movies and music.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work for multiple devices

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Netgear had started giving connectivity issues, so I upgraded to this modem. I'm using Google Nest router and connectivity is very good and no speed or disconnection issues. However, I cannot connect another device to the modem. Basically all my wall ethernet ports are dead. I tried resetting it a few times and reached out to xfinity but no luck. Apparently there is an issue with Netgear modems when Nest routers are used. Expected a better product for $200

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi gmoturu,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.

      Thank you.

  • Rated 4 out of 5 stars

    Cable modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this product and the telephone sales person was super helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netgear makes good products. Not only do I have their modem, but also a Netgear router.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine. No issues.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get some buffering when streaming live TV but I have read that is the router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router for my xfinity internet service at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but I think something was wring with my internet provider

    I would recommend this to a friend