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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2103 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, consistent high speeds, and the painless setup process of this product. Users also frequently highlight the reliable connectivity and excellent signal strength throughout their homes. While the device is generally well-regarded for its design and ease of use, some users have noted minor concerns regarding port functionality, its tall size, and occasional heat buildup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,103 reviews
  • Rated 5 out of 5 stars

    Easy to install, great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, paired with a nighthawk modem and its unstoppable for gaming

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Extra LANs not useful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for the 4 LAN ports on the back so I could hard wire 3 external devices. When I hooked them up, it didn't work. I called their customer service tech support and was told those LANs are not for hard wiring devices. Wish it said this in the specs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Works great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great use it for gaming...Good price........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use, exelent quality, good customer services,affordable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router for my xfinity internet service at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nighthawk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get better service with spectrum internet now! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick but don’t know

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont know if it’s router or new speed of internet. Need for fast speeds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a modem, buy on sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a modem, buy on sale. Paid less on sale than other modems.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Keep Lookin

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steadily drops connection and only one usable port. Keep lookin. Base/stand is junk. Extremely wobbly and doesn't sit even.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Daily Disconnects, and Now Continuous Disconnects

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same issues as reported by many--the modem disconnects daily. Ran fine for nearly a year, then every day, in the morning hours it would go in to an error condition. I never bothered troubleshooting the error logs as reboot always restored. I did this every day, and just this week, I'm experiencing the same condition multiple times throughout the day. I've always had great success with Motorola modems and I have one coming to replace this waste of money. If it matters to anyone, I am on the Comcast network.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Netgear nighthawk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is great works really well, great product can recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best modem I have owned, andI have had many over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best modem for Comcast rather than the paying 10 per month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible value for the money and easy to installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product and easy to install, would recommend to others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netgear products are very good but their customer support is atrocious

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice modem. Can grow into as cable and internet increases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    penguin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thank you for recommending the Netgear Nighthawk modem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more buffering

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have better WiFi signal. No more buffering. Gamers happ

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product. It was recommended by the store associate.

    I would recommend this to a friend