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  • Front. NETGEAR - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black.
  • NETGEAR Cable Modem IOCCN WiFi Router (sold separately) Works with any WiFi router NETGEAR
  • NETGEAR works with all major cable internet providers, including Cox, Spectrum, xfinity, and TMM. The device is certified compatible with these providers, ensuring a seamless and reliable internet experience.
  • The text on the image is grouped and corrected as follows: "2G Gbps 200 300 400 500 1G 2G INTERNET SPEED PLAN OPTIONS Supports cable internet plans with speeds up to 100Mbps NETGEAR"
  • Why Buy Your Own Modem? Maximum Flexibility Connect the WiFi router that best meets your needs. Save up to $168/yr Eliminates monthly rental fees.
  • Connect & Activate Cable Modem Connect WiFi Router Easy 5 minute setup NETGEAR
  • Technical Specs: * 10.3 in. * 0 N a a .4.MEMN W K & Power on/off huset .e - - . Gigabit Ethernet ports * Cable Coaxial port

NETGEAR - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black

Model:
CM1200-100NAS
SKU:
6345940
Highly rated by customers for:
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Customer reviews

Rating 4.5 out of 5 stars with 2100 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem's performance and ease of use, frequently praising its straightforward setup and compatibility with various internet providers. However, some users reported issues with the ethernet ports and occasional connection drops. A few also mentioned the modem's size and price as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,100 reviews

  • Upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fat so good, needed to teturn the rental from the cable co. So i got this one

    I would recommend this to a friend

  • Dead after 16 months, save your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem lasted 16 months before refusing to connect whatsoever. Even when the cable tech connected directly to the modem, it refused to send the appropriate signals. Of course, the warranty is already expired, so now I have an expensive paperweight. It appears all of the reviews on here are all shorter term reviews. It was great at first, but these devices should last a lot longer than 16 months.

    No, I would not recommend this to a friend

  • Difficult to set up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this at a Best Buy employee recommendation with an AMPLIFI ALIEN 6 router. I can’t get them to connect to each other and Best Buy requires me to spend $150 for an installation to help me. Not a good option. It is difficult to set up. I’m used to setting things up myself and I expected it to be easy. It wasn’t easy.

    No, I would not recommend this to a friend

  • Does not deliver

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The multiple ports do nothing for you unless you have multiple accounts from your ISP or business accounts. I also have to reset it about once a week because of poor output. Buy something else.

    No, I would not recommend this to a friend

  • Paul B.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Nighthawk CM1200 on September 28, 2019. I have never had a problem with it but I am giving it a 1 star rating just because it died May 19, 2021. It did not last even 2 years. I am replacing it with the ARRIS SBV3202. At least ARRIS has a 2 year warranty and this model is $50 cheaper than the Nighthawk.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ethernet ports

    Horrible

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst modem I have ever purchased I will never buy a modem from netgear again!

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Nrl05,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.

  • Failed after 7 months

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spotty connection to internet for 6 months then it finally just failed. I installed a new Arris 6190 and have had no problems since. Note: you get 90 days of phone support from Netgear. After that if the issue is firmware, you have to pay for support, and you cannot update the firmware on your own.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Daneel,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.
      NETGEAR Team

  • Issues with upstream

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had cable tech out troubleshooting issues after modem was provisioned. Upstream light would just flash. Read where this is an issue with netgear, returned for refund after two days.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Steve,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you had problems with your CM1200 and have already returned it. When experiencing an issue with your device, we recommend visiting the following troubleshooting resource: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.

      If you decide to repurchase the CM1200 or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Netgear CM-1200 - dont buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netgear Nighthawk CM-1200 was a huge disappointment had to return because it kept dropping the internet connection. After checking connections, being on the phone with Netgear returned it and gotr the Arris SB8200 DOCSIS 3.1 32x8. The ARRIS works great and LESS money. BTW Best Buy was great to deal with

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi techman,

      Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you

  • Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, it hasn’t lost a signal or been glitchy.

    I would recommend this to a friend

  • Buy another brand, this are defective!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turns of wifi every day , have to manually reset. So there goes my wifi security, off for half a day.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Ivan,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.

  • Avoid

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem worked fine foe about 2 months. Out of no where losses connection from ISP. ISP came 3 times, 2nd time even replaced my cable to the pole, 3rd time gave me a different modem to try out. The problem of internet dropping went away with swapped out modem. Netgear doesn't seem to believe their product was at fault and refuses to replace at 2 1/2 months

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Shawn,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/000048420/How-do-I-reset-my-NETGEAR-cable-modem

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Broken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    connected to xfinity gigabit service for about a month and then it stopped working. try various things including have comcast come out. They said there is a problem with the modem. 600m works but slower.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi GreenMac,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.

      Thank you.

  • Netgear 3.1 Modem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst modem ever! I’m constantly having to restart it because speeds are slow. Too bad I can’t exchange this $200 mistake! Should have stuck with Surfboard brand. That modem was amazing.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Modem,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/000061156/How-can-I-troubleshoot-my-cable-modem"

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem wouldn’t communicate with the router that was made by the same company. My internet provider even had issues accessing it

    No, I would not recommend this to a friend

  • Avoid this.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had nothing but problems with this router. Keeps losing connection (10 times/day). ISP won't update firmware. Netgear Customer Service was horrible. And Best Buy's return period is 2 weeks. I'm done with Netgear and Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi AG11,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you " How do I troubleshoot my wireless network?" To find this resource, one of many others, please login to MyNETGEAR and click support.

      Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
      Thank you.

  • Not for Mediacom!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sure it is a nice modem, but it was a horrible failure with Mediacom’s fiber service. Web pages didn’t load any faster than DSL. The fiber service often dropped out for minutes, hours, or days. We swapped it for an Arris modem which is lightning fast and doesn’t drop out at all.

    No, I would not recommend this to a friend

  • Tech support is terrible..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having a strange problem, and Netgear tech support has been extremely unresponsive. My case has been escalated and I have heard nothing since. This is either defective or there is some kind of problem in software.

    No, I would not recommend this to a friend

  • Doesn't work with Spectrum

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got my new Spectrum install today 3/14/2020 and that modem does not work with this service. Installer worked with tech support, could not get this modem added.

    No, I would not recommend this to a friend

  • Netgear nighthawk

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item its not for xfinity comcast, don't waste your time bad if you need to use for xfinity or comcast

    No, I would not recommend this to a friend
Page 100, Showing 1,981-2,000 of 2,100 reviews
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