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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2101 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem for its excellent overall performance, consistent speeds, and easy setup. Many users report no connectivity issues and complete compatibility with Xfinity service. However, some customers have noted issues with port functionality and the modem's size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 2,101 reviews
  • Rated 1 out of 5 stars

    No recommendations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't comment on this product because it did not work for me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nighthawk, bah!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got rid of nighthawk for a Motorola. Nighthawk had problems everyday, Motorola, not so much!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility, Overall performance, Setup

    Rated 5 out of 5 stars

    NetGear Nighthawk cable modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install, a simple replacement of an older nighthawk; works exactly as promoted and as expected; supports super fast speed & complete compatibility with xfinity service; have been extremely happy with the modem since the installation about a month ago.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didnt work with internet provider

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt work with internet privider even though said it would waste of time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 1 month.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 1 month. Piece of crap. Poor signal transfer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died in 6 months. Wanted it to last longer but it didnt.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AVOID IF USING SPECTRUM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS ROUTER DOES NOT WORK WITH SPECTRUM ANY MORE..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not compatible with Spectrum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box says it's compatible with Spectrum, but it isn't.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    QoS not compatible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my old CM600 to this one for a couple of reasons 1. Xfinity bumped my speed to 500/15 2. DOCSIS 3.1 for futureproof and also i upgraded my router from Asus RT-AC3100 to Asus RT-AX88U now i noticed whenever QoS on both of my Asus routers are turned on my connection speed caps between 20-40 mbps dl wired or wireless(2.4ghz/5 ghz) without QoS im getting 600 mbps dl. Modem and routers are on current firmware. I dont know how to explain it but on my old cm600 with xfinity 400/10 I didnt have any of this problem. Hopefully it just need a new firmware. Overall it works fine as long as QoS is off.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup, Speed

    Rated 5 out of 5 stars

    NETGEAR earns my vote!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the Netgear Nighthawk ! I replaced the modem/router combo unit provide by my ISP and the speeds and reliability are hands down far superior. Set up was easy too! I would definitely recommend this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Overall performance, Setup

    Rated 5 out of 5 stars

    Recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality fast set up, no issues so far. Compatible with Cox

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup, Speed

    Rated 5 out of 5 stars

    NETGEAR MODEM

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well as expected and easy to install.Good speed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Easy set up and doubled my speed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew Spectrum allotted me 100mbs service but all I was getting was 60-65mbs down with my Arris Docsis 3.0. I was going to replace it with a Arris Docsis 3.1 modem but delivery was longer so I started looking at all available modems. The Netgear CM1200 Docsis 3.1 was available at a local store and got good reviews. It was easy to set up and get Spectrum to input the MAC ADDRESS. It literally double my speed so now I get 120mbs on the speed test (plus or minus). Great result.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Purchased in 2022,

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended to me by a friend when I needed to upgrade from an Arris SB8200 and increase my Internet speeds to gigabit. My ISP is Xfinity. Mainly for the family's Internet use for laptops, desktops, mobile devices, and tablets. Higher usage especially when there are family parties with at least 10 people in the house. The set up was easy, and it has been going strong for 2 years since my purchase on Dec. 2, 2022.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Nice curbside service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a curbside pickup. The respective gave me clear instruction to complete transaction on my cell phone with patience. The process was quick. This Modem is easy to set up and runs super fast. I would buy this through Best-buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speed and great reliability. I have had this modem since 2020 and it has never failed me.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Powerful but complicated to set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this modem to replace the modem that my ISP gave me. To make it reach 1gb/s I had to use the port aggregation feature, the issue with that is that only one of the 4 rj45 ports worked. I got a switch to connect to that port but it kept dropping the connection. I ended up resetting to factory defaults, this time I did not enable port aggregation, so I can use all rj45 ports, once in a while, it drops all connections so it makes me restart the wireless routers that I have plugged to the available ports.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for several years. I have a more than a few items streaming through this router.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Setup

    Rated 5 out of 5 stars

    Netgear: pioneering performance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, easy to install and seamless transition to Xfinity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Works Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Very reliable and speeds have beenngreat too

    I would recommend this to a friend