Customer Ratings & Reviews

Not compatible with xfinity and poor customer service

I can't comment on this product because it did not work for me.

Got rid of nighthawk for a Motorola. Nighthawk had problems everyday, Motorola, not so much!

Didnt work with internet privider even though said it would waste of time

Stopped working after 1 month. Piece of crap. Poor signal transfer.

Died in 6 months. Wanted it to last longer but it didnt.

THIS ROUTER DOES NOT WORK WITH SPECTRUM ANY MORE..

The box says it's compatible with Spectrum, but it isn't.

I upgraded my old CM600 to this one for a couple of reasons 1. Xfinity bumped my speed to 500/15 2. DOCSIS 3.1 for futureproof and also i upgraded my router from Asus RT-AC3100 to Asus RT-AX88U now i noticed whenever QoS on both of my Asus routers are turned on my connection speed caps between 20-40 mbps dl wired or wireless(2.4ghz/5 ghz) without QoS im getting 600 mbps dl. Modem and routers are on current firmware. I dont know how to explain it but on my old cm600 with xfinity 400/10 I didnt have any of this problem. Hopefully it just need a new firmware. Overall it works fine as long as QoS is off.

Very happy with the Netgear Nighthawk ! I replaced the modem/router combo unit provide by my ISP and the speeds and reliability are hands down far superior. Set up was easy too! I would definitely recommend this unit.

This was recommended to me by a friend when I needed to upgrade from an Arris SB8200 and increase my Internet speeds to gigabit. My ISP is Xfinity. Mainly for the family's Internet use for laptops, desktops, mobile devices, and tablets. Higher usage especially when there are family parties with at least 10 people in the house. The set up was easy, and it has been going strong for 2 years since my purchase on Dec. 2, 2022.

I had a curbside pickup. The respective gave me clear instruction to complete transaction on my cell phone with patience. The process was quick. This Modem is easy to set up and runs super fast. I would buy this through Best-buy again.

I got this modem to replace the modem that my ISP gave me. To make it reach 1gb/s I had to use the port aggregation feature, the issue with that is that only one of the 4 rj45 ports worked. I got a switch to connect to that port but it kept dropping the connection. I ended up resetting to factory defaults, this time I did not enable port aggregation, so I can use all rj45 ports, once in a while, it drops all connections so it makes me restart the wireless routers that I have plugged to the available ports.

easy setup, I would recommend to friend more reliable.

So far so good! Very reliable and speeds have beenngreat too

Have not had any issues with signal drops (not sure if related), and speeds seem to have improved. For example when I view my tv via an app, the movies and/or shows are loading fine and playing almost seamlessly. Kinda mad I waited so long as I was renting from the internet provider (big dummy).

I have used this modem for the past 3 yesrs with an asus rt-ax82u. Both of these device claimed to process multi gig speed. I just upgraded xfinity to 1.2 gbps and could not process those speeds. I called xfinity and they called netgear for me. I was confrenced in with them and was told that this specific modem cannot process over 800mbps with xfinity and that i would need to purchase the nighthawk cm3000 to reach the speeds of my service. Needless to say, i downgraded my service back to 800mbps and everything is good. I do really like this modem and it was worth the money.

I bought this because my previous modem got very touchy. If it was bumped in any way, it would shut off the internet. So, somewhat an impulse purchase, but im very happy with this!

one word fast I just got this modem wow easy to set up

More than capable for everything you need. You can’t go wrong with this purchase.