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Customer Ratings & Reviews

$299.99

Customer reviews

Rating 4.8 out of 5 stars with 257 reviews

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Rating by feature

  • Connection Quality

    Rating 4.8 out of 5 stars

  • Performance

    Rating 4.8 out of 5 stars

  • Setup

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers frequently mention the Nighthawk Mid/High-Split DOCSIS 3.1 Cable Modem's overall performance and speed as significant advantages. Users also appreciate the easy setup process and improved connectivity. The modem's design and efficient heat dissipation are additional positive aspects noted by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-257 of 257 reviews
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Buckle Up Cuttercup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title: Buckle Up Buttercup Description: Way faster than my old modem. Easy setup. Plugged everything in, 3 minute phone call to the cable company to connect it to my account, and I was golden after that. Really nice when something works like it is supposed to. The only thing I wish it had was a way to wall-mount the router instead of it taking up real estate on my desk. First world problem though. Love my new router.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Failed After Just 6 Months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 6 months. Started having signal issues with the ISP connection, slow speeds, intermittent connection and having to reboot frequently. Replaced with a new modem of a different brand and boom every issue I was having was resolved and ISP said the signal between them and the modem was now strong.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Died after 6 months

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died after 6 months- stuck in a permanent rebooting loop--factory reset did not help. just terrible, Netgear is a pale shadow of what it used to be. Plugged in the old modem and all is well. Fortunately, I bought the insurance. Its going back!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Through with netgear products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product didn’t even last 9 months, this is my 3rd night hawk, don’t get me started with the 5 Orbi systems I’ve purchased with all the same results.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted 6 months

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 6 months, Netgear RMA process is slow and garbage. Xfinity just released a firmware that pretty much bricks these devices.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was inoperable right out of the box! Terrible product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup, Speed

    Rated 5 out of 5 stars

    Nighthawk CM3000 modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was simple to install and set up, immediately noticed the fast speed, everything's been working smooth. I wish I had changed to this modem long time ago, love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful, stable and fast modem with 2.5G network

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title: Wonderful, stable, and fast modem with 2.5G network, lots of details, logs Description: Wonderful, stable, and fast modem with 2.5G network, lots of connection details, and logs. My AI tool was able to diagnose a range of potential concerns and highlight my provider's strengths and areas I need to look into. The combination of the details provided and the speed was worthwhile. I got mine refurbished, and it arrived like new—wonderful job, Netgear and Best Buy, working with Verti.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Solid cable modem, highly recommended by Xfinity

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed coming out of this unit. My Xfinity plan gives me 300 MBPS, and the unit was pumping 330 MBPS to my computer via ethernet cable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem and easy setup. I needed an upgrade to achieve higher upload speeds and the cm3000 worked great. I'm now getting 350mbps upload speed. Modem doesn't run hot either.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    No problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By Brian L. I am looking forward to not having concerns about net connectivity. It Works.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works as expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netgear equipment doesn't disappoint and there is no exception here. The CM3000 was an upgrade from an older CM600.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best upgrade I ever did. my speed went thru the roof. highly recommend getting one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little router, works great and easy to hook up and go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid, Fault Tolerant Modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem recently since my cable provider upgraded their DOCSIS implementation. My ISP is still making adjustments to their network daily, and this modem is very tolerant of their work that will often take power levels down to -25 dBmV for brief time periods. The user interface is superior to my previous modem as well that was made by a different manufacturer. Additionally, the processing seems to be really good. Speeds are limited by my ISP at this point, but I am sure we'll be able to take advantage of the updated infrastructure once those updates are completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its got a 2.5gbps ethernet port

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its got a 2.5gbps ethernet port. Best buy has this awesome trade-in program that gives you store credit AND a discount on your next modem/router. easiest no brainer out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High-end Cable Modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but seems very solid and hopefully future proof. Haven't had any issues, would recommend to others.

    I would recommend this to a friend