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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2459 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers highly value the immersive VR experience, ease of use, and impressive graphics of the Rift S PC-Powered VR Gaming Headset. Many also praised the headset's tracking capabilities and straightforward setup process. While some users experienced challenges with software compatibility and USB connectivity, the overall feedback highlights a positive user experience. The clear resolution and reduced screen-door effect were also frequently cited as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 2,459 reviews
  • Rated 3 out of 5 stars

    Good but just get a quest

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset. Doesn't get updates anymore so I would get a quest.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Not compatible with gaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to return this product because it is not compatible with my sons brand new gaming laptop. The laptop does not have a DisplayPort, which is the only way to connect this to the PC. No adapters will work according to Oculus. Definitely not ready for mainstream.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Couldn’t get software to download :(

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We never actually got to use the item as we were unable to get the software to download on three different gaming systems sadly. Otherwise the headset seemed very well made. After two days of extremely frustrating attempts to download, multiple troubleshooting, and calls we returned the system before ever using it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Went through 3 and all faulty sets

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this a couple years ago. Went through all three with the power issues. Tried on several PC's. All would just black out after a fer minutes of play. They kept telling me the unit was bad and will send a replacement. After the process took over a year to get a replacement they just stopped responding back to me telling me my warrenty was expired. I even bought a second one and tried another year. So then I bought the quest thinking it was better. It was but it's very heavy and uncomfortable. I work with vr headsets and I have bought 4 oculus products and will never purchase another. I finally bought a valve and haven't had one issue with it. I'm out 800 dollars with a headache and no working product. Sad

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store was ok but didnt tell me i needed a different gaming system

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Lack of software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lack of software, sometimes hard to focus. Would not recommend this to a friend

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Blurry

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun but very blurry visuals. I think PSVR has sharper images.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    HR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return because I don’t have the right laptop for it :(

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Connection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall experience while working was positive. Kids enjoyed it. After two days, started to have connection issues with wire. Did search online and learned this is an ongoing issue with Oculus and manufacturer gives a hard to address. Not willing to deal with the aggravation given the cost of the item and returned it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Gives me a bad headache

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought VR was gonna be fun but it’s fun for like 5 minutes and then you get motion sickness and a headache. I had a friend who returned his because he felt the same thing but I didn’t think I would feel that way because I’ve never gotten motion sickness before, but boy was I wrong.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    i don’t liked

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i don’t liked——————————————————-1—————————————————-

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The left analog stick broke

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left analog stick broke 2 months after purchasing

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth upgrading; difficult installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have the original rift the improvement is minor, and this is much, much more difficult to install. Took me over 30 hours to get the sensors to connect and track. If you don’t have the rift and want to get this one you may be good but be aware that many people are having installation problems.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Damaged

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived damaged. It had a crack in the headset where the screws are that looks like it was from over tightening. Returned to Best Buy with no issues just waiting for the replacement to be shipped. Will give an updated review when it arrives and we use the product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    :(

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like the quest really no different so took it back

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun but it wasn’t lasting fun. The product quickly became stale for me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Na

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are exchange it tomorrow, having problem with it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gave me nothing but headaches

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fun for a little but I got severe migraines from using it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Did not work with a gaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not work on our gaming laptop, despite the HDMIadaptor recommended. Make sure you triple check before you buy it, my 11 years old was very disappointed with our Xmas gift and we had to return it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like this VR set has more problems than it’s worth. Had several power cord issues and didn’t want to stay connected even though we upgraded several computer components to accommodate system. Ultimately ended up going with a stand alone system.

    No, I would not recommend this to a friend