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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2459 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers highly value the immersive VR experience, ease of use, and impressive graphics of the Rift S PC-Powered VR Gaming Headset. Many also praised the headset's tracking capabilities and straightforward setup process. While some users experienced challenges with software compatibility and USB connectivity, the overall feedback highlights a positive user experience. The clear resolution and reduced screen-door effect were also frequently cited as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 2,459 reviews
  • Rated 2 out of 5 stars

    Didn't last

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lasted 4 months and quit working, I even upgraded the PC to no avail.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Avoid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same technology as 4 years ago, poor technology and poor software.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Tracking is not so great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tracking on the Rift S is not super great. It loses tracking often.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    3rd Unit Now - Not Happy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Birthday Gift for my son should have been exciting and fun. Oculus Rift S has been challenged with out of box issues. Most recent return required me to give up my 2 year protection plan to get it replaced. I now have a third unit and while hoping for the best, will have no protection plan coverage. Epic Fail

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It wouldn’t work.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sensors on the headset were defective right out the box. Had to return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless after being back ordered for 6 months

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a brand new be cable computer. Took over 6 months for it to be in stock again. Delivered a junk one. Spend hours trying to install. Hours researching internet fixes and then hours and days online with tech support. After week and half I was so disillusioned I returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Facebook and software ruin it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset wasn't a bad deal at launch, but now that they require an actual real facebook account and they still cant make decent working software I have to give it a 1 star. Ignoring the stupid facebook requiment im currently stuck in a restart to update. Stay away from the brand

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It’s ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was cool but gave me horrible nausea and head aches

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not supported

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned bc I found out it will not be supported soon.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Pc only

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So hard for me to set up but better than the quest 2

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Get a real VR rig

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned after one day. I'm not new to VR gaming or headsets. Thought I would try it for casual VR gaming in leu of pulling out the Steam headset. controller tracking was less than sub-par. tried all the recommendations. wasn't worth the hassle

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Incompatible ports

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your laptop or PC will need to have a DisplayPort connection for these to work. The specifications on Best Buy online only mentions USB port as required -- which is totally false. Returned the product, Best Buy took it back no problems. Turning to the Quest 2 instead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tried two, no luck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased one unit, and returned it because the hand controls would constantly disconnect. Exchanged it for another and the screen would not come on although it was successfully connected. Returned that one. I have a disappointed son awaiting the next version.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor service!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXTREMELY UNSATISFIED!!! How do u allow an order to go out being taped up like that like it was previously opened and the device itself was scratched!! How does this happen. Paying a lot of money for Sumthing brand new n get this.. unacceptable!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not sure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I can not rate this Christmas gift I bought for my 14 Son. Which was intended to be his "big" gift, because is lap top is not compatible to play it. When we checked the specs we were left with the impression it was compatible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor System

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of this system it is put together very poorly..it has been sent back twice and currently is not working. Things like one side has no volume to the glue around the foam all has came off. Very poor system

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great vr headset when it works right.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot even set up the headset due to either a bug on oculus’ end or due to a faulty cord that plugs from the computer into the headset. I waited 3 months for this headset to be back in stock only to get it and not be able to use it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tracking
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Immersive VR environment awaits with Rift S

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been testing it for some time now and my overall impression of the device is very positive. But before you decide to set on this, take a look at recommended specs for required PC. Make sure you match those. I have two PCs one with GTX 970 and another with 2070. I only have sufficient physical space near GTX 970 so I ended up using it mostly on that. My review is primarily based on that. On my second PC, I did not have space at my C drive and Oculus installer have no GUI option to change drive. I had to search it and find the command line to run it with. Even than I kept on having issues despite having a powerful GPU. I installed it on C drive on My GTX 970 PC and faced no issues what so ever. For past few weeks, I have tested plenty of games (Viveport 2 months free trial could not have come at a better time). You must try the Lab from valve (free) to start with and go to Batman VR. There are now plenty option to experience VR. I wear glasses for astigmatism. And though the headset is comfortable with glasses, I have been mostly wearing it without them and as it all plays very near no my eyes I have had no issues what so ever. From viveport to steam VR to Oculus service, it all worked perfectly with rare hiccups (which get solved by restarting the app). There were some games which crashes or get stuck once in a while, you can get by restarting the game. The eco-system is still maturing and should get better over time. The cable is long enough (it is more than I have space for in my home). Tracking is phenomenal, considering there are no extra sensors to place with Rift S. It supports 80 FPS max and though it is less than what original Rift had, I did not notice it at all. Controller are light weight and I recommend you invest in rechargeable AA batteries. Between Quest and Rift S, if you are someone like me who already has a PC. I will pick Rift, for PC power and the fact that there is no battery involved in Rift S. There are so many options for small kids to explore. From under water sea to balloon ride. There is already a multiplayer shooter in VR. I have completely enjoyed Rift S, and hopefully there software will become better as time progresses. There are many games to enjoy it (it is still no where close to typical PC library), and I want to give a shout out to "Fancy Skiing VR" for making my mind believe I am really taking that jump.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Requires Facebook, DISLIKE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In order to use this headset you must have a Facebook account and link it to the headset. TERRIBLE. Facebook is a horrible company and it's ludicrous that it needs to be associated in order to use the headset.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor oculus support

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many software problems and poor Oculus support. Controller got stuck all the time and you can't enjoy this device if 90% of the time you're going to use it ends on the shelves because you give up.

    No, I would not recommend this to a friend