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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2459 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers highly value the immersive VR experience, ease of use, and impressive graphics of the Rift S PC-Powered VR Gaming Headset. Many also praised the headset's tracking capabilities and straightforward setup process. While some users experienced challenges with software compatibility and USB connectivity, the overall feedback highlights a positive user experience. The clear resolution and reduced screen-door effect were also frequently cited as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 2,459 reviews
  • Rated 1 out of 5 stars

    Not Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did not know, or like the fact that is had to go through facebook to function, so we returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy anything from Mark Zuckerberg

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ya right Mark the demon Zuckerberg. Would and will never buy anything to do with this evil person.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cool system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was wicked cool at first ! After we stopped using it we got very sick, had to return it!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get an Oculus Rift 2 instead or something

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely broken down in the two years I owned, a completely shame

    No, I would not recommend this to a friend
    • Brand response from Oculus Support
      Posted .

      Hi there OOcampo! We'd be glad to lend you a hand! Feel free to get in touch with our support agents here: https://metaque.st/Support oculus

  • Rated 1 out of 5 stars

    Broken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sons rift is broken. He has tried many times to fix it but nothing is working. I'm really dissappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivery came late and they will not let it be returned... Never buying from here again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Oculus

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son received it for Christmas and we had to returned it because the cable gets tangled.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    We didn’t like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible! You have to have a gaming PC to use this it’s not like the Oculus Quest

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too hard to set up and way to many wires involved. retuned for a oculus quest 2

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Facebook login now required. Look elsewhere.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Facebook login requirements make it not worth it. Do not support them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy this. Sensors always desync and never works. Would not recommend

    No, I would not recommend this to a friend
  • Cons mentioned:
    Software
    Tech Insider Network Member

    Rated 3 out of 5 stars

    My first foray into real VR

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only other VR experience is with Google Daydream using an original Pixel smartphone. This is so much better. The setup was super easy. Download the desktop App and follow along while you hook things up and the biggest wait was for updating the firmware on the headset. As you finish setup, you setup the "Guardian" which is basically outlining your available play area in the real world. I can play most SteamVR games with this, and also a lot of games from Viveport (HTC Vive's version of the Oculus Store). In fact, there is a free two month offer for Viveport Infinity (Like Netflix or more correctly, like XBOX Game Pass for VR) during June 2019. Sign up for the free 14 day trial after making an account with your RIFT S connected to the PC and you will get an offer to redeem a two month subscription by Sept 1st 2019. This is a great way to try out a lot of the games available to play on the RIFT S. The visuals are great, the sound is a bit flat, I'm not an audiophile, but even I could tell that there is hardly any bass there. You can use earbuds, there is a standard jack for them. My gaming system is a mid range gaming PC and it handles the RIFT S just fine. DisplayPort is the big sticking point, you really cannot use this unless you have an available DisplayPort on your video card. Now coming to the obvious and major cons (besides the weak audio). The software/drivers don't seem ironed out. After about 15 to 20 minutes of using the RIFT S, one of two things happens, or both. Problem One, Passthrough camera no longer works and you only see static when you should be seeing the black white weird version of the real world. Around this point you also may have problems seeing the game you are playing correctly. Problem Two, The tracking of the controllers gets lost by the RIFT S and they are all over the place or not tracking at all. The quickest way to fix this is to take off the headset and go into the Oculus App on the desktop and go to "Settings" then "Beta" then click on "Restart Oculus". Then you are good to go for another little while. There seems to be a lot of problems with this out there among users, because the support mentions these two problems specifically and states for one of them to wait patiently for firmware improvements they are planning to make after launch. And I put in a support ticket for these issues and have not even had a generic response back from support in 2 days. Problem 3 is after a bit of resetting the RIFT S from the Beta menu, it will decide you need to do the setup all over again and you have to go through setting up the guardian again, which doesn't take long, but is a bit of a pain. This just leads to these not being very useful for everybody to use, as you have to be aware of the issues and how to compensate for them. Not everybody is having these issues, it seems, so I would still recommend this to a friend. I have to give these an Average rating. I'm sure in time they will get these firmware/software issues ironed out and it will most likely change the rating to Good or Excellent in my mind.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    cable broken after one year, none available

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cable has failed after one year none are available...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not bad, good technology

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing product, unfortunately its wired so its not easy to move around

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work for My kid. We even ordered some plug for it, still no... returned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We can’t get it connected to the MacBook. I’m going to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How do I review it when it never even came? Was a Christmas gift

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke in few days

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for few days. Sensors broke. For 400 dollars..not worth it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    trash

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    trash.......................................................

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy is not a good store

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crap product! Will never buy from Best Buy again.

    No, I would not recommend this to a friend