Customer Ratings & Reviews
- Model:
- HX3681/24
- SKU:
- 10724195
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
to a friend
Does a great job!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Teeth feel really clean after brushing! Replacement brushes are expensive, but I’ll see how long the brush lasts.
I would recommend this to a friendBroke
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two and both died within 6 months, but it’s really difficult to get replacement from manufacturer warranty and I still haven’t been able to get second replaced. I will likely buy another product to avoid this product defect where the battery stops charging.
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi Donald, thank you for leaving a review. We're saddened to hear about your battery issues, and that you've having so much trouble getting a replacement for your Sonicare. There are several reasons why your toothbrush might not charge. The most common reasons are; the outlet is not working, the charger is not original, the charger cable is damaged or the toothbrush or charger is placed incorrectly. But feel free to contact us, so we can have a closer look at your issue. We'll gladly help out.
We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further. Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Battery stopped charging after one month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery is defective--stopped holding a charge after a month of use.
No, I would not recommend this to a friendNG
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad due to the fact that it can’t get down to skin. Good for lining up hair but not getting rid of it.
No, I would not recommend this to a friendWorks well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will be buying another one for a family member. And the price was right with it being on sale.
I would recommend this to a friendGreat oral hygiene product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes my mouth feel super clean! I love this toothbrush, would purchase again as needed.
I would recommend this to a friendIt’s decent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery is good. Has two speeds, fast and not so fast. Replacement brushes are semi pricey.
I would recommend this to a friendCleans well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the color. I wish it came with a cube. But it foes what i need it to do.
I would recommend this to a friendNice for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and feels fine on the teeth! Expected harshness but wasn’t bad
I would recommend this to a friendMy teeth
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have never felt better. Great deal but the heads that came with it are weak AF. Spend some dough on nice replacement heads.
I would recommend this to a friendGreat value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second purchase of this model. The whole family has one.
I would recommend this to a friendBroke within one year
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product got a hole in the power button in less than a year.
No, I would not recommend this to a friendBest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great toothbrush that does a great job and that is very quiet.
I would recommend this to a friendGood but,
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tooth brush battery died, and cannot be replaced..
No, I would not recommend this to a friendWorst Sonicare I've ever owned
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is easily the worst Sonicare toothbrush I have ever owned. I've had a lot and the first and only time I used this it was baffling. I didn't even think it was working honestly but sure enough, it vibrates, barely. You have to brush with this one like you would with a manual brush. What a waste.
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi Mike, thanks for reaching out to us regarding your Sonicare 4100 Toothbrush. We are sorry to hear of the issue and hope we can improve your next brushing experience! Kindly make sure that the handle has been fully charged for 24 hours with no interruptions. Check also that the charger is not placed on a metal surface, or close to other chargers as this can interfere with the charging process.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further. Hope to speak to you soon! Kind regards, Philips Consumer Care
Poor battery
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had it only a few months and it won’t even last for a single brushing on a full charge. It never seemed to last very long on a charge and almost doesn’t work now.
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi. Thank you for taking the time to share your feedback with us. We regret to hear that your toothbrush doesn't hold charge as it should. If after a 24-hour charge your device's battery drains with a single brushing, we recommend that you get in touch with us, so we can assess the issue and look into a solution for you.
We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
pretty good makes my gims feel more clean....
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.im a person when using a toothbrush i tend to brush to vigorously. This electric brush eliminates that
I would recommend this to a friendReally good value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple, effective and charges pretty relatively fast
I would recommend this to a friendSo-so reliability
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 3, but 1 stopped working after ~4 months...
No, I would not recommend this to a friend
Excellent Toothbrush at the Right Price
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This electric toothbrush is basic but does a great job! The two minute timer lets you know that you’ve done what you need to do and vibrates for you so you’re not trying to time yourself. Also, it let’s you know when you are brushing too hard with a distinct change in vibration as it happens. One thing it has been difficult to get used to is not scrubbing your teeth which is what you’re more apt to do when using a regular manual one. It’s important to remember not to do that and to let the electric toothbrush do its job as you move it throughout your mouth hitting both your teeth and gums. Per the instructions, dividing the mouth into four sections does make it easier to hit all of the areas. Charging the brush was quick and so far after a few days of use, there has been no difference in strength. The lights on the brush handle will inform you of charging and brush head replacement needs. The instructions are very clear so spending just a couple minutes going through them is well worth it. Excellent investment.
I would recommend this to a friend