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Customer Ratings & Reviews

$63.14

Customer reviews

Rating 4.6 out of 5 stars with 1357 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the product's overall performance, long battery life, and ease of use as highly positive attributes. They also appreciate features like the integrated timer, sufficient power, good value for the price, and its well-designed, travel-friendly size. However, some customers noted a desire for more vigorous cleaning and better speed, and expressed disappointment regarding the lack of included replacement accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,357 reviews
  • Rated 1 out of 5 stars

    Worthless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't charge my previous Sonicare toothbrush lasted 20 years. This one didn't last 20 weeks

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best toothbrush!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone in the house got one for Christmas this year. Now we all have sparkling smiles. Love the two intensity levels.

    I would recommend this to a friend
  • Pros mentioned:
    Timer
    Cons mentioned:
    Included accessories
    Tech Insider Network Member

    Rated 4 out of 5 stars

    The 4100 takes on USB charging

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Philips Sonicare 4100 is an excellent powered toothbrush without all the additional intensities(modes) and bells & whistles. The 4100 uses only two intensities which is high and low. I usually use high but if this is your first time using a Sonicare I recommend using it on low. The Sonicare is strong on high and perfectly clean your teeth but from my own use I know that I needed to start on low until my teeth/gums got used to it. This was also written in the instructions. The charger on this 4100 is different than other because it is USB A. Meaning you can plug this into any USB A charger. Or if your home outlets are equipped with USB A you can plug them right into that. Most hotels now are equipped with USB A ports, so this is great. However, this toothbrush does not come with the power adaptor. I find this as a flaw because while everyone pretty much has USB chargers lying around, I still find that it should come with one. At this point I rather just have the standard plug. I mean this could be useful if your always on the go, traveler, live in the back of a van. But for me come on and give me the charger. If you open this and don't know you need a charger and don't have an extra one available or have to use one from another device, I would be upset and feel like this was a waste of my time. I have a spare USB charger but if I didn't, I would have been upset. Put a charger in the packaging. This model is also not equipped with a travel case. SO, its USB A to charge to help with traveling etc. but does not include Sonicare's travel case? What I also like about the 4100 is that you still get reminder lights. One is to remind you when it's time to replace your brush. There is also a pressure sensor which also illuminates if you press too hard. This 4100 comes with the C2 plaque Control brush head but you can use any of the Sonicare brush heads. I have owned Sonicare toothbrushes for a while now and I like to change to different types of heads depending on my needs or just to change it up. This is equipped with two timers. A 2-minute overall timer which depowers your toothbrush letting you know your brushing is finished and 30 second vibration timers to help you focus on brushing the 4 quadrants in your mouth (top left and right, bottom left and right - can be any order) Overall, you are getting 4100 toothbrushes equipped with a USB-A charger rather than the regular charger. Reminder: THIS DOES NOT INCLUDE THE USB POWER ADAPTER AND NEEDS TO BE PURCHASED SEPERATLY OR SUPPLIED FROM HOME! I will only recommend to a friend if they need to charge using USB A or if their bathroom outlets are equipped with USB A on their outlets which would free up a regular outlet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A True Clean!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps leave your mouth feeling very clean. It also helps avoid recession of the gums from brushing too hard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A True Clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps leave your mouth feeling very clean. It also helps avoid recession of the gums from brushing too hard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does a great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Teeth feel really clean after brushing! Replacement brushes are expensive, but I’ll see how long the brush lasts.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two and both died within 6 months, but it’s really difficult to get replacement from manufacturer warranty and I still haven’t been able to get second replaced. I will likely buy another product to avoid this product defect where the battery stops charging.

    No, I would not recommend this to a friend
    • Brand response from Philips
      Posted .

      Hi Donald, thank you for leaving a review. We're saddened to hear about your battery issues, and that you've having so much trouble getting a replacement for your Sonicare. There are several reasons why your toothbrush might not charge. The most common reasons are; the outlet is not working, the charger is not original, the charger cable is damaged or the toothbrush or charger is placed incorrectly. But feel free to contact us, so we can have a closer look at your issue. We'll gladly help out.

      We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further. Hope to speak to you soon!

      Kind regards,
      Philips Consumer Care philipsglobal

  • Rated 1 out of 5 stars

    Stopped working within year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product hoping it would last me a long time, but unfortunately it stopped working within a year. I was very disappointed with the quality and durability of this item. I would not recommend it to others based on my experience.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NG

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad due to the fact that it can’t get down to skin. Good for lining up hair but not getting rid of it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will be buying another one for a family member. And the price was right with it being on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great oral hygiene product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes my mouth feel super clean! I love this toothbrush, would purchase again as needed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    It’s decent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is good. Has two speeds, fast and not so fast. Replacement brushes are semi pricey.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It shouldnt be in market

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It vibrates a lot. Not safe to use as it vibrates a lot

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cleans well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color. I wish it came with a cube. But it foes what i need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and feels fine on the teeth! Expected harshness but wasn’t bad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My teeth

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never felt better. Great deal but the heads that came with it are weak AF. Spend some dough on nice replacement heads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great toothbrush that does a great job and that is very quiet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mechanical tooth brush

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem with this tooth brush is that the base is not stable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor battery

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had it only a few months and it won’t even last for a single brushing on a full charge. It never seemed to last very long on a charge and almost doesn’t work now.

    No, I would not recommend this to a friend
    • Brand response from Philips
      Posted .

      Hi. Thank you for taking the time to share your feedback with us. We regret to hear that your toothbrush doesn't hold charge as it should. If after a 24-hour charge your device's battery drains with a single brushing, we recommend that you get in touch with us, so we can assess the issue and look into a solution for you.

      We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. ​

      Hope to speak to you soon!​

      Kind regards,​
      Philips Consumer Care philipsglobal

  • Rated 2 out of 5 stars

    Worst Sonicare I've ever owned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easily the worst Sonicare toothbrush I have ever owned. I've had a lot and the first and only time I used this it was baffling. I didn't even think it was working honestly but sure enough, it vibrates, barely. You have to brush with this one like you would with a manual brush. What a waste.

    No, I would not recommend this to a friend
    • Brand response from Philips
      Posted .

      Hi Mike, thanks for reaching out to us regarding your Sonicare 4100 Toothbrush. We are sorry to hear of the issue and hope we can improve your next brushing experience! Kindly make sure that the handle has been fully charged for 24 hours with no interruptions. Check also that the charger is not placed on a metal surface, or close to other chargers as this can interfere with the charging process.
      If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further. Hope to speak to you soon! Kind regards, Philips Consumer Care philipsglobal