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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $599.99

Customer reviews

Rating 4.1 out of 5 stars with 363 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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77%would recommend to a friend

Customers are saying

Customers find value in the wireless CarPlay, impressive sound quality, and ease of use of this 6.8" Android Auto and Apple CarPlay Bluetooth Digital Media Receiver. Many appreciate the user-friendly interface and straightforward installation process. While some users noted challenges with the volume control responsiveness and the price point, the positive feedback on features like HD radio and the overall functionality outweighs these concerns for most.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 363 reviews
  • Rated 5 out of 5 stars

    Good upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the upgrade. Lots of Features. Connection could be easier. It connects but you have to connect To Wi-Fi and has so many steps. Played With it For an hour straight. My phone is connected but husbands is not.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wireless connection annoying

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best brand to buy for head units for sure but the wireless auto connection is pretty annoying and not worth the other perks and i dont like the touch screen volume buttons prefer physical buttons

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sluggish performance and wireless functions drops

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Pioneer unit has sluggish menu performance, a lot of stutter while navigating different menus and screens. Wireless android auto disconnects frequently, installation was made at Best Buy of Pembroke Pines, FL (technician was superb and friendly :)

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so happy. Already bought in to bed serviced twice. Still no resolution. Loses power as I drove. Audio Bluetooth sounds worse than My original radio. Keeps losing phone connection both connected and wirelessly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Radio replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great service. The technician really newest stuff he was quick wonderful with explaining how my new radio was to operate really did a nice job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome stereo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome stereo easy conectivity with Bluetooth. Very happy, also it’s the wife’s car so she’s happy also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice stereo! Best Buy seriously came through on this pricing too!

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 3 out of 5 stars

    Ok Radio

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent radio - wireless android auto is spotty at times and usually disconnects once or twice during medium/long drives. I am normally a pioneer guy, but am probably going to go for a Kenwood for my next install.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I thought it would be. The unit brought my vehicle's dash to another level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product even though it was open box still was fantastic

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 3 out of 5 stars

    Not worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it , it’s just extremely difficult to utilize the features and it’s not possible to do without YouTube tutorials . It’s sometimes a bit laggy and really inconvenient that’s it’s all touch no physical buttons or volume knobs

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great function. Have this in my 2005 Tahoe and use it every day.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that did the install , took fifteen minutes and explained all the different functions on the stereo and explained in a simple language that I could understand.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wireless Apple Carplay connectivity is very spotty

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll start with the biggest issue: I purchased this unit exclusively because it had wireless Apple Carplay. With that being said, wireless Apple Carplay cycles between un-usable and good depending on your location. In downtown area's audio pops in and out, maps lag, and often the screen will go entirely black until it disconnects from Carplay and connects via regular Bluetooth. Pioneer has no fix for this beyond the promise of a "future" software update to "hopefully" address the issue. This being the only reason for purchasing the unit, I would not purchase this unit or another Pioneer unit in the future. Other than that, this unit works good with radio, Bluetooth, and wired Apple Carplay. The connection for each of those is good but the unit has slow response to anything you try to do. Overall, I would be very underwhelmed with this unit even without the wireless Apple Carplay issues.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for providing detailed feedback on your experience with our product. We sincerely apologize for the inconvenience you've encountered with the wireless Apple Carplay functionality. We understand the frustration caused by the inconsistent performance, particularly in downtown areas, and we regret that we haven't been able to provide a satisfactory solution yet. Rest assured, we are actively working on addressing these issues through software updates, although we acknowledge the disappointment caused by the lack of immediate resolution. We appreciate your acknowledgment of the unit's functionality with other features like radio, Bluetooth, and wired Apple Carplay, but we recognize that the slow response time diminishes overall satisfaction. Your feedback is invaluable to us, and we will continue striving to improve our products and services to better meet our customers' expectations. If you have any further concerns or questions, please don't hesitate to reach out to us. https://www.bestbuy.com/site/pioneer-6-8-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6401083.p?skuId=6401083 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 3 out of 5 stars

    So so

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best. Didn’t have much options at the time tho. Should be about 300

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always seen pioneer as a leader in car audio. Until now. The name reflected their products, and maybe they still do but this particular product I am completely dissatisfied with. I am using Android auto with my note 10+. It lags in connecting to my phone, and at times restarts repeatedly not connecting at all. I get a glimpse of how it should work, but it is so annoying I cant even enjoy my music, and when someone comes into my car and I try to show them how it works, it flops. Maybe I got a lemon, but I have heard of others suffering the same way. And the bluetooth handsfree, everyone says I sound terrible. They can't hear me. I end up picking up my cell more with this unit installed. I missed my return date thinking I had 30 days, but I only had 15. I was not an elite member. I saved for this thing. $600+ is not cheap. And I get this. Call it nex because you will be looking for the next stereo. I wish it just worked. Oh well, I learned a hard lesson. My options are limited and will take time to remedy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless No Strings Attached

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Pioneer AVH-4000NEX to a Pioneer DMH-4660NEX was worth it. I love Pioneer but this upgrade is Awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer is pioneer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply, the best stereo car I've ever had I recommend it 100%

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Excellent Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my choice of radio. This was installed in my 2013 Pruis 4. Every mode of this radio works great. Very Happy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nope.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microphone was horrible. All the other reviews were correct. No one can hear you. It was also very annoying to have to use the usb for the car play. It was in a very inconvenient spot.

    No, I would not recommend this to a friend