Customer Images

• 
• 
• 
• 
• 
• 
• 
• See
  More

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

• Rated 3 out of 5 stars

  Decent when it works

  • Incentivized
  • Verified Purchaser
  • My Best Buy® Member
  • Owned for 1 month

  I bought this unit for the wireless carplay and sleek look, but the experience has been less than stellar. Saying that, when it works, it's brilliant. I haven't really bothered with any of the features outside of Carplay as the UI is extremely cumbersome and the hotspot setup is a pain. Carplay is where the trouble starts however, nine times out of ten it will not start automatically on boot-up, which leads to a trip through several clicks of the base system. I'd rather have saved my money and spent the time it takes getting to Carplay by just plugging into a non-wireless sytem. I also don't understand why these new NEX systems don't offer the ability to customize the splash screen, but that's not too much of a concern. Probably the biggest issue with this system are its touch buttons. In the event that you actually manage to hit the small touch window that activates any of the switches, there is substantial lag in any operation. Adjusting volume is an absolute nightmare and best left to the remote that comes bundled with the device (or steering wheel controls should you be so equipped). Otherwise the system is decent and gets the job done, the screen is bright and even in my convertible in direct sunlight is legible. If you can do without wireless carplay, I'd save the money and get another unit. This simply isn't worth the premium for an otherwise lackluster device. Once they sort out the software bugs that may change though.

  ...See More
  • 

  Posted 5 years ago by

• Rated 5 out of 5 stars

  Works flawlessly, and installation was great.

  • Incentivized
  • Verified Purchaser
  • My Best Buy® Member
  • Owned for 2 months

  I purchased my Pioneer DMH-W4660NEX at Best Buy a couple of months ago from their Westminster, CA, store where it was also professionally installed by their team via an appointment. So far, it works flawlessly, and exactly as advertised. The install process took about 1 1/2 hours for my 2005 Toyota Camry, roughly as anticipated. I had purchased, separately, from another source, the steering wheel control harness, and a USB port that replaces the never-used dashboard cigarette lighter. They did not complain about installing those separate items, and did a great job. I strongly recommend the steering wheel control harness be installed, since it avoids having to reach over to the touch screen when adjusting volume, changing mode, and advancing to the next selection. Also, the USB port is a very nice touch, and now I keep a USB stick plugged into it that contains my favorite tunes, music videos, and other audio/visual files. I have an Android phone, and it reliably and quickly connects with the unit's Bluetooth-enabled Android Auto with my phone in my pocket. All of the phone's Android Auto-enabled functions work flawlessly on the Pioneer unit. This includes GPS navigation, Apps such as Spotify, iHeartRadio, phone, Pandora, weather, texts, Audacy, Messenger, etc., etc. The built-in Siri works great. Phone conversations come through loud and clear to the car's speakers, and the mic that they installed is unobtrusively located just below the speedometer, so as to be as close as possible to the driver's mouth. There are no exposed wires for that or anything else. I did not opt for a backup camera, but you can have them install one if you choose to have one. Videos on the Pioneer are sharp and clear thanks to the more than adequate 720P resolution and bright LED screen. The installers also complied with the law by wiring the unit so that video on the dashboard screen cannot be watched unless the parking brake is on, for driver safety. But if you choose to add a screen for the back seat passengers, they can continue to watch video while the car is moving. Either way, the audio portion continues to play, even in the front, while driving. It's okay with me, and what is fun is playing a music video, and at a red light, engaging the emergency brake to watch the video while awaiting a green light. As a result, sometimes I almost wish that the red light would last a bit longer. My only criticism, and a minor one, is that the upper left on-screen selector icon can be a bit difficult to activate, so I end up sometimes having to press it multiple times before it works. The icon's very small size makes it a somewhat difficult target for your finger, especially while driving. But again, it's really just a minor annoyance.

  ...See More
  • 

  Posted 1 year ago by GlennC

• Rated 4 out of 5 stars

  A little laggy but a great Receiver

  • Incentivized
  • Verified Purchaser
  • My Best Buy® Member
  • Owned for more than 2 years

  This headunit is pretty good and has pretty much every function you could want. I have always been a Pioneer fan. Overall it works great. The software is what i have a problem with. The wireless apple carplay cut out sometimes but not to often. My only other complaint its the software is a little laggy. When you hit an icon there is a lag of 1-2 seconds before the unit responds. Which isnt a huge deal but is a little annoying.

  • 

  Posted 2 years ago by Cojamo