Customer Ratings & Reviews
- Model:
- DMH-W4660NEX
- SKU:
- 6401083
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers find value in the wireless CarPlay, impressive sound quality, and ease of use of this 6.8" Android Auto and Apple CarPlay Bluetooth Digital Media Receiver. Many appreciate the user-friendly interface and straightforward installation process. While some users noted challenges with the volume control responsiveness and the price point, the positive feedback on features like HD radio and the overall functionality outweighs these concerns for most.
This summary was generated by AI based on customer reviews.
Great replacement
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has made a great replacement for my factory radio that bite the dust after 6yrs. Works well with families that are split Apple/Android users.
I would recommend this to a friendNothing more or less you wont be sopriced
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good is notheng more then good its littel complicated to use alexa can get it to work
I would recommend this to a friendNice stereo
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my son's truck. He loves it! Highly recommend.
I would recommend this to a friendExactly what I was looking for
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what i was looking for. Haven't completely figured out all the functions yet. But so far its amazing.
I would recommend this to a friendJust what I wanted !
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replaced another unit that did not work out of the box. The installer Brian was extremely competent and professional.
I would recommend this to a friendSecond go around is a charm
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First I bought the cheaper version and it was awful. Then I bought this one. The installers are 5⭐️
I would recommend this to a friendJerrysreview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like my car stereo. It won't take me long to know my stereo. Best buy has the best electronics, and service around.
I would recommend this to a friendSlow and unresponsive
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this unit for 5 months and my number one problem is that it’s very unresponsive to the touch. Sometimes it disconnects the wireless CarPlay and it has trouble connecting to my Wi-Fi 90% of the time. I would return this product if I could.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .We're truly sorry to hear about the challenges you've encountered with your unit over the past five months. It's concerning to learn about the issues with touch responsiveness, wireless CarPlay disconnection, and difficulty connecting to Wi-Fi, as we strive to ensure seamless user experiences with our products. Your satisfaction is important to us, and we'd like to assist you in resolving these issues promptly. Please reach out to our customer support team for further assistance, and we'll do our best to address your concerns and explore potential solutions. Keith | Pioneer Support https://www.bestbuy.com/site/pioneer-6-8-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6401083.p?skuId=6401083
Stereo
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stereo system went bad in 10 months after the purchase! Those the fabric warranty still covers the stereo?
No, I would not recommend this to a friendDisappointing pioneer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen could be brighter and contrast of image better for apple carplay. Bluetooth and wired CarPlay audio sound nice, but Siri and phone function audio sounds horrible. Like Siri or person you’re calling is in a tin can. Can hardly understand caller. Touch screen is not very good either. Very disappointed.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi NathanG, we apologize for the disappointment you've experienced with the screen brightness, image contrast for Apple CarPlay, audio quality for Siri and phone functions, and the touch screen performance. Your feedback is important to us, and we'll strive to address these issues for better customer satisfaction in the future. If you need further assistance or have any questions, please feel free to reach out to us. Thank you for bringing these concerns to our attention. Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-6-8-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6401083.p?skuId=6401083
Car radio review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performance is great and it has met almost all of my expectations.
I would recommend this to a friendPioneer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Works well with all factory controls and back-up camera in my wife's Forester. Plenty of power.
I would recommend this to a friendJust ok
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent unit. Every once in a while it has an issue like lagging but it’s a good unit overall
I would recommend this to a friendPioneer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic, amazing, the quality is excellent. Highly recommended
I would recommend this to a friendGeek Squad ⭐⭐⭐⭐⭐ Excellent Receiver
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation took some time due to issues retaining my Lane Assist camera, but got it working and love this unit!
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my stock radio with this and love it. Well worth the money spent for me. Huge upgrade from what I had.
I would recommend this to a friendVery Poor Installation Experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst customer experience I've had in a very long time. Ordered a Pioneer head unit and all the recommended installation accessories, arrived to the store, waited for 2 hours, then the install tech said the best buy recommended harness won't work. So he instructs me to order a different harness from Crutchfield. I take a picture of the new harness from his monitor, order it and then come back next week. When I arrive next week, after an hour, I'm told they made a mistake and this is the wrong harness. They told me to order the WRONG ONE AGAIN. I decided to return everything and take my business elsewhere. Long story short. Question everything they tell you and make sure you have the right parts. These guys do not know what they are doing, so you cannot just trust what they tell you or you will end up very frustrated.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .We are sorry to hear about your experience at our store. We strive to provide our customers with the best service possible, and it is clear that we fell short in your case. We apologize for the inconvenience and frustration you experienced with the incorrect installation accessories and the wasted time.
We appreciate your feedback and will take this as an opportunity to improve our processes and training for our installation team. We understand the importance of providing accurate information and the right parts to our customers, and we regret that we did not meet your expectations in this instance.
Thank you for bringing this to our attention, and we hope that you will consider giving us another chance in the future. If you have any further concerns or feedback, please do not hesitate to reach out to us. We value your business and will work hard to ensure a better experience for you next time. Keith | Pioneer Support https://www.bestbuy.com/site/pioneer-6-8-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6401083.p?skuId=6401083
Pioneer Rocks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greatest system for being wi-fi like all there radios systems they are the best
I would recommend this to a friendOk product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This radio is good. Many features but it is way to lagy. I feel that it is trying to don so much that makes it laggy
No, I would not recommend this to a friendWorth buying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase screen works very good wonderful sound for subwoofer
I would recommend this to a friend