Customer Ratings & Reviews
- Model:
- DMH-W4660NEX
- SKU:
- 6401083
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers find value in the wireless CarPlay, impressive sound quality, and ease of use of this 6.8" Android Auto and Apple CarPlay Bluetooth Digital Media Receiver. Many appreciate the user-friendly interface and straightforward installation process. While some users noted challenges with the volume control responsiveness and the price point, the positive feedback on features like HD radio and the overall functionality outweighs these concerns for most.
This summary was generated by AI based on customer reviews.
Radio
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a very good item. It worked well and did the job.
I would recommend this to a friendNice stereo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, nice options and looks good........
I would recommend this to a friendAwesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the head unit, it does everything I wanted it to do.
I would recommend this to a friendBest stereo out their
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont think about it youst buy it worth every penny
I would recommend this to a friendOk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Display looks almost greasy and some graphics aren’t sharp.
No, I would not recommend this to a friendVery poor for every task I purchased for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very glitchy interface. Connecting to CarPlay disables the phones gps. But the head unit gps doesn’t always work, leaving me with no navigation without jumping through a bunch of hoops disabling wireless CarPlay. Music would cut in and out constantly. Adjusting the volume is almost completely unresponsive and very slow to adjust. When mirroring with hdmi the resolution is very poor and delayed, the picture would also not fill the screen, making the image even smaller that what is on my phone screen.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .We apologize for the issues you've encountered with your Pioneer 6.8" Android Auto™ and Apple CarPlay® Bluetooth® Digital Media Receiver. We appreciate your feedback and will share it with our team for review. If you need assistance or have further concerns, please reach out to our customer support team. Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-6-8-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6401083.p?skuId=6401083
- Cons mentioned:Software
Don’t buy this.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst software and interface. Don’t buy this. You’ll waste time trying to set this up. Even their help line can’t cover all the necessary info.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi SportsFan,
Please accept my apologies on behalf of Pioneer for the inconvenience caused. I know that this could be an unfortunate situation, but if there's anything else that we can do to resolve your concern please feel free to contact us at 1 (800) 421-1404.
Chelsea
Pioneer Support
https://www.pioneerelectronics.com/PUSA/
Straight up garbage!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got everything installed with the RR, everything was up and running great. Carplay on this unit is trash. It constantly disconnects. The different map apps randomly stop functioning mid-trip. This head unit scream "minimally-viable-product." Where they make people buy it, and hope they can fix all the problems with it. This unit is trash, much like best buys 2-week return policy, so I won't be shopping with them anymore.
No, I would not recommend this to a friendIn my opinion, waste of money.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this $600+ stereo. I bought this one in specific because the google maps and the fact it has sirius radio. It has sirius as an app. But it does not come with a tuner to actually be able to use sirius, which for $600 I feel is ridiculous. ALSO the screen is SO bright at night time, there is no settings anywhere to adjust the brightness it is VERY distracting at night time. Half the time the android auto feature doesn't even come up. The worse $600 I have ever spent.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi there! Thank you for writing a review about our 6.8" - Amazon Alexa Built-in, Android Auto, Apple CarPlay, Bluetooth - Multimedia Digital Media Receiver! We understand that you're having issues with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Alexa Dud!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have Amazon Music and Alexa you are going to HATE this radio! Now I know where all the 286sx processers from 1984 went. Pioneer is using them in their radio's. The radio won't just connect to the internet over Bluetooth to your phone. In order for Alexa to work you have to turn on the phones WiFi hotspot. EVERY TIME YOU GET IN THE VEHICLE! I was better off using a $20 Echo Auto and Aux Speaker plug. Ask Alexa to do almost anything an it thinks for a minute then does NOTHING! PIONEER should be ashamed of this equipment! Don't Buy It! Geek squad did an outstanding job installing this and my backup camera. This review should reflect poorly on Pioneer not BestBuy!
No, I would not recommend this to a friendNot as good!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't really enjoy it. Found the screen interface to be less responsive then my Kenwood. usb connection wouldn't work for me, so I brought it back.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello Smooth,
Thank you for the review. I understand that you are having some issues with one of our product. However, we would love to have some clarification about it, do not hesitate in reaching us at https://www.pioneerproducts.com/support
Pioneer Support,
Merjorie
No service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible, the guys couldn't help me figure out the kind and tyoe of radio i wanted and needed. I waited 3 months to get it installed. A week before my installation best buy canceled the install
I would recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t give it a higher rating since it hasn’t been installed yet. Ordered this for my daughter. Verified it would work with her car. Purchased with all parts and installation and schedule appointment to have it installed. 6 weeks later she shows up to have it installed only to be told she has to order another part. So…more money and more time waiting.
No, I would not recommend this to a friendpioneer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.piece of junk, constantly disconnects from your phone no matter the connection type, usb or bluetooth.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are having a problem with your DMH-W4660NEX.
Please contact our Product Support at 1-800-421-1404, select option 1.
They will provide troubleshooting assistance.
not the best but not the worst
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gets the job done the display isn’t the best it looks like it’s a little faded (color wise) it does lag a little bit but not too much maybe like a second or two behind. You can have some fun with the customizations and you can watch YouTube when your in park so that’s cool but For the price You could get a way better one
No, I would not recommend this to a friendWorst pioneer ever
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Apple play continuously disconnects. Sounds like this is a common flaw. While on a call, no one can hear me. Might be due to poor install by best buy or might be that this unit is complete garbage Updated firmware for each the last two versions and still its crap.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi there! Thank you for writing a review about our 6.8" - Amazon Alexa Built-in, Android Auto, Apple CarPlay, Bluetooth - Multimedia Digital Media Receiver! We understand that you're having issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
DON'T BUY IF YOU WANT A RADIO
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NOT A RADIO CANNOT GETB AM STATIONS FM ARE VERY WEAK
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello MichaelW,
Thank you for taking the time to review our Pioneer - 6.8" - Amazon Alexa Built-in, Android Auto™, Apple CarPlay®, Bluetooth® - Multimedia Digital Media Receiver. I know it can be dissatisfying that its not working as expected. For further question you can contact our customer service at at 1(888) 287-7658 Daily 8am - 9pm CT
Pioneer Support
Molina
www.usca.pioneer-tv.com
Pioneer radio
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every now and the screen turns off in the middle of a song as I’m driving then turns back on. Guess bad wiring
No, I would not recommend this to a friendVery unhappy with this very expensive head unit.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow, clumsy as can be in terms of the way the software has been arranged, and it lacks to many features I wish it had. The features is does provide are annoying to get to and in the end I just wish I never bought it.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our Amazon Alexa Built-in, Android Auto, Apple CarPlay, Bluetooth - Multimedia Digital Media Receiver - Black. We are continuously working to improve our products and their designs, so we definitely appreciate your feedback. But, if you have any more questions or concerns, please, use the link below to reach us.
Pioneer Support
Louise
https://www.pioneerelectronics.com/PUSA/AboutPioneer/Contact+Us
It ok that’s it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was think this was a good radio but it turned out to be not so good I get a call on it and it goes back to the song it shows it play but no sound have to turn it all the way off and back on to get the sound to work
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback. We are sorry to hear about the issues you experienced with the radio. We strive to provide quality products and excellent customer service, so we apologize for any inconvenience this may have caused. Your input is valuable to us as we continuously work to improve our products. We will address this issue with our manufacturing team to ensure it is resolved in the future. Thank you for bringing this to our attention. Keith | Pioneer Support https://www.bestbuy.com/site/pioneer-6-8-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6401083.p?skuId=6401083