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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 861 reviews

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  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

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    Rating 4.2 out of 5 stars

74%
would recommend
to a friend

Customers are saying

Customers frequently mention the positive aspects of the 6.8" Android Auto™ and Apple CarPlay® Bluetooth® Digital Media (DM) Receiver, such as its Apple CarPlay integration, sound quality, ease of installation, user-friendly interface, and affordable price. However, some customers have expressed concerns regarding the durability of the product, particularly the screen, which they claim may develop issues after a year of use. Additionally, a few customers have reported issues with the product's warranty and radio functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 861 reviews
  • Rated 4 out of 5 stars

    The best inexpensive way to modernize a vehicle.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen - very responsive. Sounds good. Install was pretty easy (BestBuy install was backed up for weeks, so I did it myself). My only real complaint is the capacitive touch 'buttons' for volume, power, etc. They are horrible. You can't see them in daylight. You can find them by feel. You can't quickly change the volume or mute. I'd gladly give up screen real-estate for a knob. Maybe it's ok if you have steering wheel controls, but the vehicle this is in is older and doesn't. Doesn't seem like too many options out there with real controls unless you spend a fortune or go with some off-brand, though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alright stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for about 3 years now good product but out of no where the screen gave out kept turning off on its own still enjoyed the time I had

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Radio works not as expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Radio itself is a definite 90% the other 10% is the times I’ve switched to CarPlay for gps and radio option aren’t available.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Apple CarPlay cannot control or display the FM/AM radio.
      You can still listen to the radio while in CarPlay and use steering wheel controls to change stations.
      You might look into radio applications, like iHeart Radio or Audacy. PUSATechAnswers

  • Best Buy Employee

    Rated 5 out of 5 stars

    Almost perfect

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was almost a perfect car stereo except the fact that it lacked a knob to turn the volume or as the streets put it "Crank it up"the features that comes with makes any car that is 2002 feel modern with GPS and Bluetooth the only gripe would it be is that you need to wire it in order to enable the GPS because it works with Android auto from your phone. The sound was amazing it basically pushed my stock speakers over the limit that is why if you have an issue that it sounds terrible it's because you're stock speakers aren't capable would highly recommend to check your stock specifications before putting any head unit. The most impressive part about the head unit is the time it takes to load it is only a matter of seconds to connect especially if you connect it to the wire

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Only worked for a week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not be more dissapointed with this product. It was bought as an open box- (no problem- it was missing some parts: mounting brackets, screws, box, instructions, etc., & had a small scratch. However, within a week the unit stopped working and shows just a white screen with colored vertical lines, or a black screen. Apparently its a common problem with this unit that I was unaware of, and it seems as if Best Buy is taking these returns, and just reselling them, rather than sending them back to Pioneer or disposing of them. I was told it was likely a display model- again, not a big deal, it was going in my commuter car anyways- so I dont mind a scratch or minor imperfections. But its a problem if the unit doesnt work!! How is it the same Best Buy location has several of these units all open box just like mine. Its not possible that they are all display models from the same location. Like my girl Judge Judy told me- when the story doesnt make sense, its nonsense!! Installing a head unit is a chore, and I'm not happy I have to do it again because its very likely some other customer experienced the same thing as me, & Best Buy likely just resold it. I encourage you to read the reviews for this unit, and see all the other complaints of the unit failing just as mine did. I didn't believe it, and thought the reviews were from the outliers, but it seems it us the norm with this product.

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      We are sorry to hear you are having a problem with your DMH-1770NEX.
      Please contact our Product Support at 1-800-421-1404, select option 1.
      They will provide troubleshooting/warranty assistance. PUSATechAnswers

  • Rated 5 out of 5 stars

    Awesome stereo!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently had purchased a 2007 ford truck. I felt it needed a better stereo. The installer was very helpful and actually recommended a different stereo than the one i bought online, which turned out way better! Also they saved me $160 off the price for the install because he said I didn’t need the PAC stereo wiring harness for my particular vehicle. Which was really cool of him to let me know that before the install. So i ended up getting a better stereo for less money in the end. They did a great job on the install and saved me some money. Would recommend for sure!!

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Pioneer radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality radio for a budget price. Glad to have a radio again after mine failed

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 4 out of 5 stars

    Great Stereo for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stereo! On the affordable side and sounds really nice. Only complaint I have is there is no volume knob, but that is because I am old and old fashioned. The beeps are loud when you adjust volume. The screen is responsive and interface is intuitive.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Car play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality audio is clear and very nice fast and responsive sound

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Carplay

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing no lag and perfect and cheap for CarPlay!!

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Pioneer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far been great looks amazing and if you don’t want to plug in your phone for car play or android buy the wireless adapter just fyi, overall satisfied

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 5 out of 5 stars

    Great radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great radio, heard something about "the white screen of death" Haven't got it at all. Super responsive as well.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 4 out of 5 stars

    Upgraded Nisan Car Play

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new addition but my steering wheel functions do not work anymore so I cannot control it that way. Other than that, I love the Apple Car Play and wish I would have had it sooner.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 4 out of 5 stars

    Pioneer, apple car play radio double disc radio.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well in old trucks. Looks kinda silly in a old dashboard but it does what it was invented to do.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 4 out of 5 stars

    Nice Receiver for the Money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the stereo, and Best Buy installation was quick and professional. Both Bluetooth and Android Auto connection work as expected.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      Thank you for providing the feedback on the product, we appreciate your time. PUSATechAnswers

  • Rated 3 out of 5 stars

    Goes Out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good radio but does go out quick witha blank screen!

    No, I would not recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      We are sorry to hear you are having a problem with your DMH-1770NEX.
      Please contact our Product Support at 1-800-421-1404, select option 1.
      They will provide troubleshooting assistance. PUSATechAnswers

  • Rated 4 out of 5 stars

    Best radio for the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on sale for little sister's car. Probably one of the best budget friendly touchscreen radios for the money. Lots of good features, and good sq!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the open box one and although some cables were frayed we were able to solder them onto the harness of my car. It took me and my friend about 10 hours to install it(note we didn’t have all the required parts soo that’s why it took so long) and now my car sounds amazing, this is definitely something I’d recommend if you’re looking for an upgrade to your stock radio but keep in mind you’ll need a harness, and some soldering equipment if you want it plugged in properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it! Don’t wait!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best things I’ve ever done for myself! This radio is just absolutely amazing, I thought I needed new speakers! Nope this radio has just brought my car to its full potential and I’m just blown away. The gentleman who installed it was absolutely fantastic! He went above and beyond to ensure a great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent unit!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome head unit! Made my 07 Hyundai Tucson feel like a new car! The CarPlay hookup via usb works great and having a nice maps display is perfect. This things sounds really good and brought some good life out of the stock speakers.

    I would recommend this to a friend
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